Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very friendly”

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(Anica Mulder) - Posted 6 years ago

“Excellent service”

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(Taahir Fisher) - Posted 6 years ago

“Alot of lies and confusion.”

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(Nosiphiwo Mute) - Posted 6 years ago

Dear Mr Ward, I am so sorry to hear this. It is our aim to provide efficient service at all times. Please can you email me your details so I can do a full investigation for you: Alicia.hunt@vcil.co.uk Kind regards, Alicia

Posted 6 years ago

“All good thanks”

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(Anica Mulder) - Posted 6 years ago

“Very good service”

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(Florence Dantjies) - Posted 6 years ago

“Excellent service from a lovely lady who did her job very well and explained each step of the way clearly. I am pleased to have chosen van line direct to insure my vehicle. Thank you.”

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(Sadiqa Manan) - Posted 6 years ago

“Good service and polite”

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(Florence Dantjies) - Posted 6 years ago

“Very easy process and the lady I spoke to was very helpful”

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(Florence Dantjies) - Posted 6 years ago

“Advisor brought up wrong account. Asked the same questions over and over, will never use your company again. Terrible service. So many more processes to complete insurance compared to other companies”

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(Nosiphiwo Mute) - Posted 6 years ago

Dear Mr Sparkes, I am so sorry to hear this. It is our aim to provide efficient service at all times. Please can you email me your details so I can do a full investigation for you: Alicia.hunt@vcil.co.uk Kind regards, Alicia

Posted 6 years ago

“Very bad service I try cancel my policy nearly 2days now every time they told me you are in que. ajent will call you 101. Percent. Nearly 2day now no one call back I phone him 10 times”

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(Ryan Pink) - Posted 6 years ago

“Very helpful and managed to beat my renewal by quite a considerable amount 👍”

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(Joseph Heater) - Posted 6 years ago

“Quick n excellent service”

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(Ridhwaan Dreyer) - Posted 6 years ago

“Excellent service. Tauriq was very helpful, and a pleasure to do business with. Thankyou for a great service.”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Very helpful”

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(Taahir Fisher) - Posted 6 years ago

“Very efficient, helpful and polite. And a very good price for my renewal.”

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(Florence Dantjies) - Posted 6 years ago

“very good price on my insurance with this company, dealt with quickly and efficiently”

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(Sadiqa Manan) - Posted 6 years ago

“Very helpful and a cheap price for insurance”

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(Sadiqa Manan) - Posted 6 years ago

“Helpful, quick and no hassle involved with my quote. 👍🏻”

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(Florence Dantjies) - Posted 6 years ago

“The device I have received has been shocking.”

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(Millicent Nkwane) - Posted 6 years ago

Dear Mr Evans, I am so sorry to hear this. It is our aim to provide efficient service at all times. Please can you email me your details so I can do a full investigation for you: Alicia.hunt@vcil.co.uk Kind regards, Alicia

Posted 6 years ago

“Very good”

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(Sadiqa Manan) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews