VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.38

4.4 Rating 1,633 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alright experience but didn't expect to have to go over it all again on phone after doing it online!!”

Helpful Report

(Sadiqa Manan) - Posted 6 years ago

“Was friendly and polite on the phone”

Helpful Report

(Anica Mulder) - Posted 6 years ago

“Excellent customer service: Abi, my advisor, couldn’t have been more helpful.”

Helpful Report

(Abongile Fana) - Posted 6 years ago

“Very friendly and helpful staff member 5stars”

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(Tayla Conway) - Posted 6 years ago

“great help”

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(Akiela Isaacs) - Posted 6 years ago

“Very helpful in sorting out new policy”

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(Taahir Fisher) - Posted 6 years ago

“First class,polite and cirtious”

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(Tasneem Smith) - Posted 6 years ago

“Pleased with the service provided, clear accurate precise information. Straight forward procedure. Well done Thank you Michael Gray”

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(Norma Groenewald) - Posted 6 years ago

“Cheapest, most convenient insurance comparisons I’ve found this time round, will be the first place I check next year.”

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(Abongile Fana) - Posted 6 years ago

“Verve good service”

Helpful Report

(Ben Avenell) - Posted 6 years ago

“I had approx 5 calls from different agent whilst searching for suitable van insurance and more calls after selecting a chosen provider. All sorted now and a years insurance plus extras paid in full.”

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(Anica Mulder) - Posted 6 years ago

“Everything was made easy by the representative Nosiphiwo who dealt with my purchase!”

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(Nosiphiwo Mute) - Posted 6 years ago

“Cheslin Van Der Heyde was a joy to deal with , helpful and professional at all times . The best experience of buying insurance I've had in my business career .”

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(Cheslin Van Der Heyde) - Posted 6 years ago

“Perfect very good service”

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(Rachel Power) - Posted 6 years ago

“Very responsive and professional”

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(Mac Scholtz) - Posted 6 years ago

“Took out insurance from van compare asking for a policy with no no claims discount they had a box for mirroring no claims from another car the policy was 367 pounds so i paid it then the next day they emailed me asking for proof of no claims and they wouldnt accept it told me i could either cancel at 85 pounds or pay another 85 pounds to amend the quote so i went on their website and redid the quote with no mirrored no claims it was 369 pounds only 2 pounds dearer however they will not resolve the matter by simply adjusting the policy without me cancelling paying 85 pounds and starting fresh again or paying an extra 2 pounds so beware when the salesman wraps you up in jargon my biggest regret is that i paid up front these people are not to be trusted”

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Posted 6 years ago

“Very pleased with the quick and easy renewal service, thumbs up Van Compare.”

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(Ben Avenell) - Posted 6 years ago

“I found flourance very professional in insuring my van and response after ,my initial quote was outstanding hopefully I will become a permi ant customer in future years if the quotes are a good price once again many thanks !.andrew Mark strange”

Helpful Report

(Florence Dantjies) - Posted 6 years ago

“absolutely dreadful to deal with. The customer contact centre is not english speaking, they do not understand what you are saying and I have had to request that they go back to the original call that I had with sales team. Dreadful to deal with. They dont listen they do not read emails etc. Nothing but hassle sorting out an insurance policy with them.”

Helpful Report

Posted 6 years ago

“Hello thank you so much Aaron connelly your the man😊 appreciate everything for getting me the cheapest insurance & top service”

Helpful Report

(Aaron Connelly) - Posted 6 years ago

VanCompare is rated 4.4 based on 1,633 reviews