How would you rate
"No option to unsubscribe from email list when the site content is no longer relevant."
"Clear renewal information."
"Expensive for a careful driver who never had a blame worthy accident yes i had one with under cover police who lost film footage of the accident when they ran into the back of my van. Outcome 50/50. Unhappy"
"Had great difficulty contacting customer support on one occasion kept in the phone system for 47 minutes with no response and when I did get through after 5 attempts over 7 days and 5 messages. The issue was only resolved by Annie Mguba using her wonderful personal initiative that resolved the problem. Which was that I could not down load my documents and still have not been able to down load my breakdown docs, but was not willing to go through the same long winded ordeal without bothering Annie as she is the only one who has a genuine interest in the customer in that department, and that includes the supervisor who on 2 occasions was to ring me!!! still waiting?"
"The quote was well organised and took the complications out of doing it again for an O.A.P"
"Best quote I had also different ways to pay and good staff what more can I say"
"easy to use and some of the best prices avaliable"
"The premium has remained at a reasonable price negating the need to change insurers."
"Very happy with offer so took it up straight away, polite professional person and sounded like a good idea if anything happens to my work van!"
"Good communication, friendly staff and good all round systems of work."
"So easy to use.. Same company that I used last year in fact because I payed in full this time it was actually cheaper. Wow."
"They are very helpful !!!
Very good company"
"no fuss service nohidden extras andeasy to set up"
"Best price easy to setup policy"
"Good attention and service."
"it was quick easy and value for money"
"Quick easy and a great overview of all the quotes ,then all you do is click ,simple"
"The questions were over the top for a van that has been insured before for ten or so years and the DVLA thing was a nonsense effectively getting the client to do your job. It would seem that your company was unhappy with the voracity of the Aviva policy and the nine previous insurers. If I wasn't so busy and had not already started the process late I would have binned you as an insurer and gone elsewhere"
Good day Mr Crowe,
I'm sorry to hear that you are not satisfied with your experience and our processes.
Kindly provide me with your customer reference number so I can gain access to your policy to have a look into this for you.
Posted 2 days ago