VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.38

4.4 Rating 1,633 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

Visit Website

Phone:

0333 200 1466

Email:

cs@vancompare.com

Write Your review

Tell us how VanCompare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

(Abongile Fana) - Posted 6 years ago

“Fantastic service always giving the best deal. Been with you for years and will continue to thank you.”

Helpful Report

(Callum Barber) - Posted 6 years ago

“Easy and exellent advice”

Helpful Report

(Sadiqa Manan) - Posted 6 years ago

“Absolutely untrustworthy society. She offered me about 40% more expensive VAN insurance than other companies. In addition, insurance brokers from various companies immediately started calling me without permission. Although I did not allow it in the possibilities. About 50 unwanted phone calls in 4 hours.”

Helpful Report

Posted 6 years ago

“Happy with service”

Helpful Report

(Anica Mulder) - Posted 6 years ago

“The chap on the phone was very helpful spoke clearly and sorted the situation out all during the same call.”

Helpful Report

(Ben Avenell) - Posted 6 years ago

“Great costumer service understanding, all ways try to fin a sulution.”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“What’s the point of filling out an online form, declaring info is accurate then spending 30 minutes going through it again on the phone Super annoying”

Helpful Report

(Florence Dantjies) - Posted 6 years ago

“Im very happy with the service straight forward .”

Helpful Report

(Mac Scholtz) - Posted 6 years ago

“Product ok for price and person was polite enough but having put all details on line had to go through everything again on a lengthy phone call which seems a waste of time bearing in mind I had paid in full online Also had someone phone later in the day who wanted to do it all yet again I pointed out that I had everything already validated and was in possession of my documents”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“Good quick cheap nothing more needed how businesses should be”

Helpful Report

(Sadiqa Manan) - Posted 6 years ago

“Very good service”

Helpful Report

(Taahir Fisher) - Posted 6 years ago

“Good fast service and polite staff who are willibg to help”

Helpful Report

(Rachel Power) - Posted 6 years ago

“Wasn’t much hassle and there were some good advice thank you very much.”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“Had a lovely experience with the company, always finds exactly what I need! Well done 😊”

Helpful Report

(Florence Dantjies) - Posted 6 years ago

“Sorry I picked Van Compare. I have had multiple emails and calls about proof of no claims bonus that I supplied then more calls looking for additional proof of no claims as I said I had access to a car as well as my van. When asked why they needed this as it isn't relevant to the van.policy i couldnt get a straight answer. I have insured multiple vehicles over 40 years and never had to prove no claims on a secondary vehicle that has nothing to do with the policy. In addition all my conversations were with a call centre in south Africa and Ion many occasions I struggled with the accents.”

Helpful Report

(Zinzan Finnucane) - Posted 6 years ago

“I chose Van Compare a few years back to search for motor insurance and get competitive prices, so far they have done brilliantly, today I needed to talk to them and Ben was the contact, he helped me through the choosing the correct information, and helped me with the payment. Thank you for a good job done.”

Helpful Report

(Ben Avenell) - Posted 6 years ago

“Very helpful and pleasant”

Helpful Report

(Rachel Power) - Posted 6 years ago

“Who’s very good with my insurance policy.”

Helpful Report

(Ridhwaan Dreyer) - Posted 6 years ago

“Great service and my insurance came down which doesn't happen often thanks van compare”

Helpful Report

(Rachel Power) - Posted 6 years ago

VanCompare is rated 4.4 based on 1,633 reviews