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VanCompare Reviews

4.4 Rating 1,618 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

4.4

Based on 1,618 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry I picked Van Compare. I have had multiple emails and calls about proof of no claims bonus that I supplied then more calls looking for additional proof of no claims as I said I had access to a car as well as my van. When asked why they needed this as it isn't relevant to the van.policy i couldnt get a straight answer. I have insured multiple vehicles over 40 years and never had to prove no claims on a secondary vehicle that has nothing to do with the policy. In addition all my conversations were with a call centre in south Africa and Ion many occasions I struggled with the accents.”

(Zinzan Finnucane) - Posted 4 years ago

“I chose Van Compare a few years back to search for motor insurance and get competitive prices, so far they have done brilliantly, today I needed to talk to them and Ben was the contact, he helped me through the choosing the correct information, and helped me with the payment. Thank you for a good job done.”

(Ben Avenell) - Posted 4 years ago

“Very helpful and pleasant”

(Rachel Power) - Posted 4 years ago

“Who’s very good with my insurance policy.”

(Ridhwaan Dreyer) - Posted 4 years ago

“Great service and my insurance came down which doesn't happen often thanks van compare”

(Rachel Power) - Posted 4 years ago

“Alright experience but didn't expect to have to go over it all again on phone after doing it online!!”

(Sadiqa Manan) - Posted 4 years ago

“Was friendly and polite on the phone”

(Anica Mulder) - Posted 4 years ago

“Excellent customer service: Abi, my advisor, couldn’t have been more helpful.”

(Abongile Fana) - Posted 4 years ago

“Very friendly and helpful staff member 5stars”

(Tayla Conway) - Posted 4 years ago

“great help”

(Akiela Isaacs) - Posted 4 years ago

“Very helpful in sorting out new policy”

(Taahir Fisher) - Posted 4 years ago

“First class,polite and cirtious”

(Tasneem Smith) - Posted 4 years ago

“Pleased with the service provided, clear accurate precise information. Straight forward procedure. Well done Thank you Michael Gray”

(Norma Groenewald) - Posted 4 years ago

“Cheapest, most convenient insurance comparisons I’ve found this time round, will be the first place I check next year.”

(Abongile Fana) - Posted 4 years ago

“Verve good service”

(Ben Avenell) - Posted 4 years ago

“I had approx 5 calls from different agent whilst searching for suitable van insurance and more calls after selecting a chosen provider. All sorted now and a years insurance plus extras paid in full.”

(Anica Mulder) - Posted 4 years ago

“Everything was made easy by the representative Nosiphiwo who dealt with my purchase!”

(Nosiphiwo Mute) - Posted 4 years ago

“Cheslin Van Der Heyde was a joy to deal with , helpful and professional at all times . The best experience of buying insurance I've had in my business career .”

(Cheslin Van Der Heyde) - Posted 4 years ago

“Perfect very good service”

(Rachel Power) - Posted 4 years ago

“Very responsive and professional”

(Mac Scholtz) - Posted 4 years ago

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VanCompare is rated 4.4 based on 1,618 reviews