VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.39

4.4 Rating 1,629 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

Visit Website

Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rip off company. Avoid. I took out a policy, was uncomfortable with the customer service (their behaviour made me concerned it was a scam) so cancelled it within a hour. They ignored the cancellation, contacting me the next day to confirm the policy. When i explained I had cancelled it they advised a £25 fee for the privilege. Insisted it was in the terms and conditions I agreed to. When I asked where I could find a copy of them, they refused to provide and just kept repeating I had ticked a box on the application agreeing to them. Reporting to the FCA”

Helpful Report

Posted 4 years ago

“Very polite and efficient, always have the most competitive prices”

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Posted 4 years ago

“Excellent service from beginning to end .”

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Posted 4 years ago

“Great sales quote received saved me about £100 on my insurance and friendly staff indeed.”

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Posted 4 years ago

“Amazing customer service experience!”

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Posted 4 years ago

“Very informative, agent explained what is need very clearly.”

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Posted 4 years ago

“Experienced nothing less than excellent and professional service! -Highly recommend them”

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Posted 4 years ago

“Would definitely recommend Van Compare! Very professional”

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Posted 4 years ago

“Good stuff. thanks”

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Posted 4 years ago

“A VERY HAPPY CUSTOMER! THANK YOU”

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Posted 4 years ago

“Quick & Easy service”

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Posted 4 years ago

“Quick & Easy service”

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Posted 4 years ago

“Called in and got really good customer service when I need a change of vehicle”

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Posted 4 years ago

“Very helpful customer service”

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Posted 4 years ago

“Cancelled my insurance due to no driving licence number but let me open the policy and pay over 500 pound before cancelling my policy and putting me down as a cancelsasion”

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Posted 4 years ago

“I was offered the cheapest quote from VanCompare for my van and the man i spoke to was very friendly over the phone”

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Posted 4 years ago

“Efficient and professional, Thanks!”

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Posted 4 years ago

“Great customer service. had quick and easy service.”

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Posted 4 years ago

“Great price and great service! will definitely recommend Van compare to friends and family.”

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Posted 4 years ago

“My wife and I recently changed to vancompare direct and I found them to be very understanding and actually helped me setting up my policy at a cheaper price than I expected ,this pandemic has driven me crazy but finally I got something worth covering me and my wife vehicle with”

Helpful Report

Posted 4 years ago

VanCompare is rated 4.4 based on 1,629 reviews