VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,646 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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676

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice piece of stainless steel! Not so sure about having to buy extra adhesive (because of the British adverse weather conditions??) Easy to negotiate website. Good and quick delivery service.”

Helpful Report

Posted 10 years ago

Hi Keith Thank you for your good review we are very pleased that you are happy with our service and do hope to hear from you again soon -Regards Van Pimps

Posted 10 years ago

“Bonnet bra is a good fit, I fitted it yesterday 5.6.12 hottest day of the year to follow their instructions. Securing tags are ok but one niggle is the centre front!! right where the bonnet catch/release mechanism is. Tie down rope could do with a little diagram as ' diagonal isn't really helpful. After fitting noticed that the stitching was unravelling on one side of the seam.”

Helpful Report

Posted 10 years ago

Hi Joe, Thanks for getting the 4 star review, if there is an issue with the stitching get in touch with customer services and we will sort out a replacement.

Posted 10 years ago

“Excellent service quick delivery ordered stainless steel parts for my ducato campervan.quality products look great.Thanks for your genuine top grade stainless steel parts the best I've seen. Gordon Penney.”

Helpful Report

Posted 10 years ago

Hi Gordon Thank you for your great review we really appreciate your custom and positive feedback. We look forward to hearing from you again. Kind Regards Van Pimps

Posted 10 years ago

“Spent £250 on parts, first no instructions with the parts then brackets were missing. I phoned and got told it would take 4 working days to receive missing parts! Terrible service. I wouldnt use again. After having to complain they agreed to send missing parts quicker.”

Helpful Report

Posted 10 years ago

Hi Mandy, Sorry for the inconvenience caused with your order, you were advised that our standard small parcel courier is MyHermes who can take up to 4 working days to deliver goods but as you needed urgently we sent them via our next day courier, this was not a problem and we were happy to help and assumed you were happy with this solution, we apologise if this wasn't the case.

Posted 10 years ago

“Great response to delivering item, friendly and prompt customer service & very reasonably priced. I will recommend you to everyone of friends & family that has a van. Dawn - East London”

Helpful Report

Posted 10 years ago

Hi Dawn thank you for the excellent review we really appreciate this great feedback and your custom. We look forward to hearing from you again soon. Kind Regards Van Pimps

Posted 10 years ago

“Good product , great price and good service”

Helpful Report

Posted 10 years ago

Hi Carl Many thanks for the good review. - Kind Regards Van Pimps

Posted 10 years ago

“Ordered 4 windows one came broke and one came chipped, Don't know who was to blame. But Shannon handled the situation well and I eventually received all my glass in one piece.”

Helpful Report

Posted 10 years ago

Hi Garry, Sorry your first order was damaged, our couriers verify our parcels leave our premises in pristine condition and with more than adequate protection but through the courier networks unfortunately damages occur. I am glad we resolved your issue and you were happy with our after-sales service.

Posted 10 years ago

“From the time of the online chat and the email quote to the point of ordering, all I can say is what great service and a great product. Big thank you to van pimps”

Helpful Report

Posted 10 years ago

Hi David Thank you for the great review we love to hear this great feedback. Kind Regards- VanPimps

Posted 10 years ago

“Extremely happy with the quality of product and speed of service. Highly recommend your company to anyone needing van windows as they really are first class.”

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Posted 10 years ago

Hi Keith, Thanks for your great review! Take care,Vanpimps.

Posted 10 years ago

“very good speedy service,now saving up for more bits for my van see you soon”

Helpful Report

Posted 10 years ago

Hi Peter, Many thanks for your review! We hope your happy with your Wing mirror covers and look forward to hearing from you again soon! :) Kindest regards, Vanpimps.

Posted 10 years ago

“5 star service over phone an on delivery , very helpful an understanding,,, will do business again ..”

Helpful Report

Posted 10 years ago

Hi David, Many thanks for your great review and your custom! Take care, Vanpimps

Posted 10 years ago

“Box open at one end when delivered and bolts missing, kit is not bolt on with no drilling as described. Service from tele sales lady good but after service very poor. Had to get a professional fitting service fo supply missing parts and carry out installation.”

Helpful Report

Posted 10 years ago

Hi Michael, Apologies if the parcel arrived damaged, we sent our replacement parts ASAP so you could get your bars fitted. As we sell hundreds of this type of bar for your van we are unsure why you had to drill your van, all our bars require NO DRILLING and fix to existing fixing points on your van, we provide PDF guides and a video on our website which shows you how and where to fit the bars and most customers have no problems fitting them themselves, I am sorry this wasn't the case with you. If we can help further please do not hesitate to get in touch. Regards Vanpimps

Posted 10 years ago

“Hi all .. If you need any thing at all for your vehicle your first stop should be Van pimps.co.uk We ordered our parts and they were delivered on time and without any hic ups..!! We would fully recommend van Pimps. William & Maxine..............”

Helpful Report

Posted 10 years ago

Hi William and Maxine! Many thanks for your great review! Were glad your happy with the rear spoiler you ordered and i'm sure it looks tip top in your Vivaro. Please feel free to upload a picture of your van to our website. Kindest regards,Vanpimps.

Posted 10 years ago

“Can't make a comment at the moment as still waiting on the windows !!!! I was called by customer services after we placed the order to say you had received the payment and order and was told , as I suspected you didn't have them in stock .... But assured me they would be in stock after the 9th .. I assumed it would be the 9th of May but was never told what month !!!! As I said I'm still waiting ......”

Helpful Report

Posted 10 years ago

Hi Amanda, Sorry but there was a delay in manufacture which was out of our control, your goods will be with you in the next couple of days and we hope you are satisfied with your order. Many thanks Vanpimps

Posted 10 years ago

“The Van window is awesome! wish I had done it two years ago when I purchased the van, ordering was painless and the delivery was spot on. window quality is very good. Getting a new van soon and know where to get my windows. thanks to all involved George Ives...........in the slow lane”

Helpful Report

Posted 10 years ago

Hi George, Thanks for leaving a 5* review! I'm sure you van looks great now with a Vanpimps window in! Good luck purchasing your new van, We look forward to supplying you with more windows :D Kindest regards, Vanpimps

Posted 10 years ago

“Great service. Fast despatch. Great value for money.”

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Posted 10 years ago

Hi Jonathan, Many thanks for you review! We strive to give the best customer service we can and we know the customers love the speedy delivery!- We are delighted that you are happy with your Side bars and Roof rails. Kindest regards, Vanpimps. :)

Posted 10 years ago

“Wrong windows shipped first time but easily and rapidly resolved at no cost to me - these things happen, else would have been excellent. Windows supplied are an excellent fit and seem well made, I bought slide opening windows for a sprinter.”

Helpful Report

Posted 10 years ago

Hi Fergus, I do apologise for this and any inconvenience that was caused to yourself. Were delighted that your happy with your windows. I'm sure your sprinter van looks great! :) Kindest regards, Vanpimps.

Posted 10 years ago

“First time I have ventured into installing a new window in my van and went for the tinted privacy with sliding window for a transit van. The lady who took my order advised on materials and and the window arrived the next day as promised well packaged and before 10am. Watched the installation videos on the website and got to work. Don't have much knowledge of the glass quality but it is flawless. The window is awesome and the lads at work have given the two thumbs up for the styling and how easy it was too install. Van pimps gave me the confidence to buy from them a very competive great quality product with service second to none. Saving now towards installing a second window, completing my project! Thanks again Van Pimps, your service is a great example of how the rest should follow. Thanks!”

Helpful Report

Posted 10 years ago

Hi Andrew, We strive to give the best customer service in every way possible and try advise our customers in the best way we can. I'm glad the lads at work and enjoying your van as much as you are! We look forward to hearing from you again and seeing pictures of the finished master piece!! Kindest regards, Vanpimps.

Posted 10 years ago

“FAST DELIVERY AND GOOD QUALITY PRODUCTS”

Helpful Report

Posted 10 years ago

Hi Duncan, Thanks for your 5* review!! Were glad your happy with the speedy delivery and the Trafic window you ordered. Kindest regards, Vanpimps.

Posted 10 years ago

“Side window for Sprinter, arrived fitted all good, product fitted like a glove. would certainly use again. Mark.”

Helpful Report

Posted 10 years ago

Hi Mark, Many thanks for your great review! I'm glad your happy with your order and i'm sure your van looks fab- feel free to upload an image! Kindest regards, Vanpimps

Posted 10 years ago

VanPimps is rated 4.7 based on 3,646 reviews