Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.81

4.8 Rating 519 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 519 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, excellent service and super speedy delivery”

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Posted 1 year ago

Good morning, Luke. Thanks for leaving us 5 star review! It's great to hear you're happy with the price of our products and the service received. - Kylie

Posted 1 year ago

“The Brackets that fix to the roof of the van, do not fit my model(2020 Transit Custom) of van correctly. The holes were M6 size as were the screws supplied, but the van has M8 female threads, which clearly don't fit through m6 holes, so due to time constraints I had to modify this. The brackets don't sit flush either, so Packing had to be incorporated. I am an engineer and although I have made it work, with mods, there is lots of room for improvement.”

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Posted 1 year ago

Good morning, William. Thank you for taking the time to provide us with feedback. Please may I ask you contact us on 01392 368351 or alternatively, email us at customercare@van-guard.co.uk with your contact details. I would like to investigate this further for you as our the parts within our packages differ based on the different vehicle specifications on the market. I look forward to hearing from you soon. Best wishes, Kylie

Posted 1 year ago

“Disappointed with fit as won’t fit head rest and sits deformed to seat”

Helpful Report

Posted 1 year ago

Good afternoon, Alan. I'm sorry to hear that you are unhappy with your purchase. Please can I ask you contact our customer support team to allow us to look into this further for you. Our contact number is 01392 368351. We look forward to hearing from you soon. - Kylie

Posted 1 year ago

“Very good”

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Posted 1 year ago

Good morning, Gordon. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your purchase. - Kylie

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Thank you Martin for taking the time to leave us a review Great to hear you are happy, Becky

Posted 1 year ago

“Great products tried and tested perfect fit and look the part unlike cheap imitations you get what you pay for although these aren’t expensive in my opinion Don’t hesitate to buy van guard they are fantastic”

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Posted 1 year ago

Good morning, Shane Thank you for taking the time to leave us a review Great to hear you are happy with our products Thank you for your continued business, Becky

Posted 1 year ago

“Easy to order and fast delivery”

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Posted 1 year ago

Good morning, Wesley Thank you for taking the time to leave us a review Lovely to hear you are happy with our service and delivery Thank you, Becky

Posted 1 year ago

“when all was lost van guard came to my help 100% they answed all my problems and suplied me with equipment i needed”

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Posted 1 year ago

Good afternoon Brian, Thanks for leaving us such a nice review! I'm glad to hear we were able to help with everything you needed. Ryan Keefe

Posted 1 year ago

“Much needed as van was broken into again. Easy to fit and wish I done it sooner”

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Posted 1 year ago

Good afternoon Peter, Thanks for taking the time to leave us a review! I'm glad you're happy with the product and found it easy to install. Ryan Keefe

Posted 1 year ago

“I had van guard roof racks on my previous van and I have just purchased a new van so without hesitation I bought new roof racks and a ladder for the back door! Brilliant customer service. Delivery was next day and the products are always brilliant well made and made to last!”

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Posted 1 year ago

Good morning, Euan. Thank you for taking the time to leave us a review and for choosing to shop with us again! We are pleased to hear you are happy with your products and the service received. - Kylie

Posted 1 year ago

“Enquired about having some van hook locks fitted to our 2020 Sprinter. A local fitting centre called me soon after with prices and so I booked the van in. The locks are very high quality, the fitter showed me the difference between these heavy duty units and a cheap alternative. Hopefully they will never be tested but definitely worth having.”

Helpful Report

Posted 1 year ago

Hi, Thanks for taking the time to leave us a review! I'm glad you're happy with the product and service you've received. I've sent this review over to the fitter who helped you out as well as we appreciate their work.

Posted 1 year ago

“Very quick delivery and good quality 👌”

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Posted 1 year ago

Hi Liam, Thank you for taking the time to leave a review, lovely to hear you are happy with our products and service Becky

Posted 1 year ago

“Excellent price and easy to fit with the correct tools .”

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Posted 1 year ago

Good evening, Dez. Thank you so much for taking the time to leave us a review. It's great to hear you're pleased with the item and found installation easy. - Kylie

Posted 1 year ago

“I've purchased 3 roof racks through Van Guard now for various vans, and every time the process from ordering to delivery has been faultless.... 6 Stars if I could have given it!!!!”

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Posted 1 year ago

Good afternoon, Kev. Thank you for taking the time to leave such a wonderful review. We are thrilled to hear how pleased you are with the products, service and delivery. - Kylie

Posted 1 year ago

“If the van gaurd seller on ebay sold me the right length bars in the first place... I would not had to have shelled out another £107...♥”

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Posted 1 year ago

Sorry you have had a negative experience with another distributer, thank you for the review, we are glad we were able to help and get this sorted for you

Posted 1 year ago

“I purchased a set of roof bars a few years back and finally got around to purchasing a pair of ladder clamps to make a better job of securing my ladder ! On both purchasing occasions the ordering and delivery process was quick and efficient. I would use Van Guard again without hesitation .”

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Posted 1 year ago

Thank you Tim for taking the time to leave us a review, lovely to hear

Posted 1 year ago

“Iv had the aluminium bars since 2014 still look good had to get a new footpath last week for a new van. Quick delivery and easy changeover 👍”

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Posted 1 year ago

Good morning, Mark. Thanks for leaving us a review. We are really pleased to hear you are happy with both the product and service received. - Kylie

Posted 1 year ago

“Great product and service”

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Posted 1 year ago

Hi Jeremy, thank you for taking the time to leave a review, lovely to hear you are happy with our product and service Thank you Becky

Posted 1 year ago

“Great product, alwayes use these rack racks when we change our vans.”

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Posted 1 year ago

Hi Robin, thank you for taking the time to leave a review, great to hear you are pleased with our products, thank you for your continued custom Thank you Becky

Posted 1 year ago

“Fast and cheap!”

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Posted 1 year ago

Hi David, thank you for taking the time to leave a review, great to hear you are a satisfied customer Thank you Becky

Posted 1 year ago

Van Guard Accessories is rated 4.8 based on 519 reviews