Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.80

4.8 Rating 542 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 542 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't change anything 10/10 well done. Instructions so easy to follow, obviously someone has put a lot of thought into them.”

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Posted 1 year ago

Good afternoon Peter, Thanks for taking the time to leave such a nice review! I will share your feedback with the Research & Development team, who will be thrilled to be recognised for their hard work. Kind regards Ryan Keefe

Posted 1 year ago

“Great company the service and the delivery time is very fast”

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Posted 1 year ago

Hi Tony, Thank you so much for the feedback! We appreciate your business and hope to see you again soon. Kind regards Tracy

Posted 1 year ago

“I've now ordered twice and on both occasions it was super easy to place an order, the delivery time and communication was outstanding, I even had email's from Ryan informing me of everything. I honestly couldn't ask for a better service. Thank you very much Danny”

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Posted 1 year ago

Hi Danny, lovely feedback thank you, I will pass on to Ryan, thank you for taking the time to leave a review Becky

Posted 1 year ago

“Good quality product nice and straightforward instructions. My only hope is no one will cut around the security plate now 🤯”

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Posted 1 year ago

Thank you David for taking the time to leave us a reply. Great to hear the feedback thanks Becky

Posted 1 year ago

“Great product! Arived well packaged, was easy to fit and looks very tidy once in place.”

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Posted 1 year ago

Good morning Dave, Thanks for leaving us a great review! I'm glad you're happy with the product, and it was easy for you to fit. If you have any queries, please give us a call on 01392 368351 or email customercare@van-guard.co.uk and we'll be more than happy to help you out. Kind regards Ryan Keefe

Posted 1 year ago

“Very quick delivery, very good quality.”

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Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with our service. Kind regards Tracy

Posted 1 year ago

“Well Made , Easy to fit and combined with Hook Locks , fingers crossed it slows the theives down”

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Posted 1 year ago

Hi Andy, thank you for taking the time to leave a review, lovely to hear, thank you Becky

Posted 1 year ago

“Anti-peel kit, excellent product, easy to fit and great value. Highly recommended.”

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Posted 1 year ago

Good morning Andrew, Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you are pleased with our products and that you would highly recommend them. Kind regards

Posted 1 year ago

“Cannot fault apart from dpd's first attempt at delivery was not even my address having spoken to Tracy another delivery was sent which I received would recommend this company”

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Posted 1 year ago

Good afternoon Tony, Thank you for taking the time to leave us a review. We are happy to hear that you would recommend us to others.

Posted 1 year ago

“Easy to find items in catalogue Straightforward purchase and excellent delivery time. All round good service.”

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Posted 1 year ago

Hi Val, Thank you for taking the time to leave a review. It's great to hear that you're pleased with your overall shopping experience. Kind regards Tracy

Posted 1 year ago

“The set of roof bars supplied for my van was so short the load stops would only fit on the inside of the brackets, so would not fit 4 foot wide sheets. I phoned to see if I could exchange for longer bars, but all VanGuard would do was sell me the longer bars at an additional cost. The longer bars fit fine on the vehicle, are not wider than the vehicle, and I see the bar length supplied as a design error. It would have been good customer service to exchange the bars.”

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Posted 1 year ago

Good morning Lee, Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience and apologise for any inconvenience caused. Your satisfaction is our priority, and we take all feedback seriously. Please feel free to contact us at 01392 368351, and we’ll do our best to resolve this matter for you. Best regards, Kylie

Posted 1 year ago

“Product very good Unfortunately packaging was badly damaged on delivery, but no damage to items. May be worth looking at improving your packaging (thicker grade cardboard).”

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Posted 1 year ago

Good morning Tim, Thank you for taking the time to leave us a review! I'm sorry to hear there was damage on the packaging on your order. I will log this as feedback, and also pass this on to the courier, as we are constantly looking to improve on our packaging and deliveries. If you have any further issues, don't hesitate to call us on 01392 368351 or email us at customercare@van-guard.co.uk Kind regards Ryan Keefe

Posted 1 year ago

“Really good quality, fits and looks well. Super quick delivery. Purchased 2 and will definitely buying again from them.”

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Posted 1 year ago

Thank you John for taking the time to leave a review, great to hear the feedback. Thank you for your continued business, Becky

Posted 1 year ago

“All good service quickly sent”

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Posted 1 year ago

Thankyou Carole for taking the time to leave us a review, lovely to hear you are happy Thank you Becky

Posted 1 year ago

“Excellent service ,next day delivered and a quality product 👍”

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Posted 1 year ago

Hi Ralphie, Thank you for taking the time to provide us with feedback. We are happy to hear that you have had a good experience and pleased with your overall purchase. Thanks Tracy

Posted 1 year ago

“good product and fast delivery”

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Posted 1 year ago

Hi Mick, Thank you for taking the time to leave feedback, it's great to hear that you're happy with our products and with the fast delivery. Kind regards, Katie

Posted 1 year ago

“Fitted great, easy to put on van , definitely recommend this product 10out of 10👍🏼”

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Posted 1 year ago

Good morning Nick, Thanks for your feedback, it's much appreciated! I'm glad to hear you were happy with our products! Kind regards Ryan

Posted 1 year ago

“Good product and fits very well”

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Posted 1 year ago

Thank you Andrew for taking the time to leave us a review, great to hear you are happy with our products Thanks, Becky

Posted 1 year ago

“Everything we have ordered has come as described helpful people when not sure and delivery on time thank you”

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Posted 1 year ago

Hi Yvonne Thank you for taking the time to leave us a review. Thrilled to hear you're happy with the service received! Tracey

Posted 1 year ago

“Great quality, instructions are very clear and was easy to fit ! what else can I say !”

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Posted 1 year ago

Hi James, Thank you for taking the time to leave feedback. It's great to hear that you're pleased with the quality of our goods and that you found the instructions easy to use. Kind regards, Katie

Posted 1 year ago

Van Guard Accessories is rated 4.8 based on 542 reviews