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Van Guard Accessories Reviews

4.8 Rating 450 Reviews
96 %
of reviewers recommend Van Guard Accessories
4.8
Based on 450 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Van Guard Accessories Reviews
Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good quality & very sturdy. Great next day delivery service.
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Posted 5 days ago
Hi Colin, Thank you for taking the time to leave us a review, great to hear Thanks Becky
Posted 5 days ago
Excellent service and quality, prompt delivery
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Posted 5 days ago
Thank you John for taking the time to leave us a review, great to hear Thanks Becky
Posted 5 days ago
excellent service.
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Posted 1 week ago
Good morning Alex, Thank you for leaving us such a nice review! I'm glad to hear you were happy with your online order. If you need anything else, don't hesitate to ask! Kind regards Ryan Keefe
Posted 1 week ago
Fantastic and efficient service Highly recommend
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Posted 1 week ago
Good morning Neil, Thanks for taking the time to leave us a review for your order! I'm glad everything arrived quickly for you. Kind regards Ryan Keefe
Posted 1 week ago
Brilliant
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Posted 2 weeks ago
Good afternoon Chris, Thanks for taking the time to leave us feedback! I'm glad you were happy with your purchase of our van shielding. Kind regards Ryan Keefe
Posted 2 weeks ago
Does the job only slightly nip up or the lugs snap off . Fitting the back door one makes abit of a mess having to cut bigger holes through the double skin
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Posted 2 weeks ago
Good morning, Keith. Thank you for taking the time to share your feedback. Our products are designed with durability and ease of installation in mind, but we understand that some applications may present unique challenges. I will fill out a product feedback form detailing your comments and pass it along to our R&D team for review. Your feedback is valuable in helping us refine our products and address any challenges our customers may face. If you have any questions or concerns regarding installation or the studs, please don’t hesitate to contact our support team at 01392 368351. We’d be happy to assist or provide additional guidance to ensure the product works as intended for you. Thank you again for taking the time to share your thoughts. - Kylie
Posted 2 weeks ago
A perfect fit with excellent instructions
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Posted 3 weeks ago
Good morning Jacky, Thank you for taking the time to leave your lovely review Great to hear, I will pass the feedback to our research and development team, who work hard to produce the instructions Thank you, Becky
Posted 3 weeks ago
Item as described. Quick delivery and communicated well.
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Posted 3 weeks ago
Good morning Marilyn, thank you for taking the time to leave a review, lovely to hear the feedback Thank you Becky
Posted 3 weeks ago
Don't change anything 10/10 well done. Instructions so easy to follow, obviously someone has put a lot of thought into them.
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Posted 1 month ago
Good afternoon Peter, Thanks for taking the time to leave such a nice review! I will share your feedback with the Research & Development team, who will be thrilled to be recognised for their hard work. Kind regards Ryan Keefe
Posted 1 month ago
Great company the service and the delivery time is very fast
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Posted 1 month ago
Hi Tony, Thank you so much for the feedback! We appreciate your business and hope to see you again soon. Kind regards Tracy
Posted 1 month ago
I've now ordered twice and on both occasions it was super easy to place an order, the delivery time and communication was outstanding, I even had email's from Ryan informing me of everything. I honestly couldn't ask for a better service. Thank you very much Danny
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Posted 1 month ago
Hi Danny, lovely feedback thank you, I will pass on to Ryan, thank you for taking the time to leave a review Becky
Posted 1 month ago
Good quality product nice and straightforward instructions. My only hope is no one will cut around the security plate now 🤯
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Posted 1 month ago
Thank you David for taking the time to leave us a reply. Great to hear the feedback thanks Becky
Posted 1 month ago
Great product! Arived well packaged, was easy to fit and looks very tidy once in place.
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Posted 1 month ago
Good morning Dave, Thanks for leaving us a great review! I'm glad you're happy with the product, and it was easy for you to fit. If you have any queries, please give us a call on 01392 368351 or email customercare@van-guard.co.uk and we'll be more than happy to help you out. Kind regards Ryan Keefe
Posted 1 month ago
Very quick delivery, very good quality.
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Posted 1 month ago
Good afternoon, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with our service. Kind regards Tracy
Posted 1 month ago
Well Made , Easy to fit and combined with Hook Locks , fingers crossed it slows the theives down
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Posted 1 month ago
Hi Andy, thank you for taking the time to leave a review, lovely to hear, thank you Becky
Posted 1 month ago
Anti-peel kit, excellent product, easy to fit and great value. Highly recommended.
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Posted 1 month ago
Good morning Andrew, Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you are pleased with our products and that you would highly recommend them. Kind regards
Posted 1 month ago
Cannot fault apart from dpd's first attempt at delivery was not even my address having spoken to Tracy another delivery was sent which I received would recommend this company
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Posted 1 month ago
Good afternoon Tony, Thank you for taking the time to leave us a review. We are happy to hear that you would recommend us to others.
Posted 1 month ago
Easy to find items in catalogue Straightforward purchase and excellent delivery time. All round good service.
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Posted 1 month ago
Hi Val, Thank you for taking the time to leave a review. It's great to hear that you're pleased with your overall shopping experience. Kind regards Tracy
Posted 1 month ago
The set of roof bars supplied for my van was so short the load stops would only fit on the inside of the brackets, so would not fit 4 foot wide sheets. I phoned to see if I could exchange for longer bars, but all VanGuard would do was sell me the longer bars at an additional cost. The longer bars fit fine on the vehicle, are not wider than the vehicle, and I see the bar length supplied as a design error. It would have been good customer service to exchange the bars.
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Posted 1 month ago
Good morning Lee, Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience and apologise for any inconvenience caused. Your satisfaction is our priority, and we take all feedback seriously. Please feel free to contact us at 01392 368351, and we’ll do our best to resolve this matter for you. Best regards, Kylie
Posted 1 month ago
Product very good Unfortunately packaging was badly damaged on delivery, but no damage to items. May be worth looking at improving your packaging (thicker grade cardboard).
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Posted 2 months ago
Good morning Tim, Thank you for taking the time to leave us a review! I'm sorry to hear there was damage on the packaging on your order. I will log this as feedback, and also pass this on to the courier, as we are constantly looking to improve on our packaging and deliveries. If you have any further issues, don't hesitate to call us on 01392 368351 or email us at customercare@van-guard.co.uk Kind regards Ryan Keefe
Posted 2 months ago
Van Guard Accessories is rated 4.8 based on 450 reviews