Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.81

4.8 Rating 497 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well built, clear instructions, no omissions and easy to fit. Great thanks!”

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Posted 2 days ago

Hi, Andy, Thank you for taking the time to leave us a review. We’re pleased to hear that you found our instructions clear, concise, and easy to follow. Your feedback is greatly appreciated!

Posted 2 days ago

“Very helpful theybeven rang to check it was the right item”

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Posted 1 week ago

Good morning Helen, Thank you for taking the time to leave us such a positive review. We try our best in Customer service to ensure that our customers have a great experience, when shopping with us.

Posted 1 week ago

“Great service, thanks”

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Posted 2 weeks ago

Good morning Steven, Thankyou for taking the time to leave us a review, great to hear Thanks Becky

Posted 2 weeks ago

“Needed a bung end for my roof bars as somebody decided to take one of mine. Ordered and delivered in a few days.”

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Posted 1 month ago

Good Morning chris, thank you for taking the time to leave us a review We appreciate your feedback Thanks Tracey

Posted 1 month ago

“Excellent quality easy to install except for needing a torque wrench that covered only 8nm! But the quality of packaging and instructions was stellar. The price was superb and very quick delivery as well. I would highly recommend this product to anyone it took approximately 2 hours”

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Posted 1 month ago

Thank you Dawn, thank you for taking the time to leave us a review Great to hear you are happy with your Order. Thanks Tracey

Posted 1 month ago

“Great product at a good price. Easy to fit with good instructions”

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Posted 1 month ago

Hi Martin, Thank you for leaving a 5 -star review. We are glad your happy with your product and instructions, we will feed this back to our design team Thanks Tracey

Posted 1 month ago

“Citroen Relay back door plate , the material was excellent installation instructions clear everything worked out well no complaints”

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Posted 1 month ago

Thank you Michael, thank you for taking the time to leave us a review Great to hear you are happy with your Back door plate Thanks Tracey

Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

Good afternoon Conrad, thank you for taking the time to leave us a review We appreciate your feedback Thanks Becky

Posted 1 month ago

“Product is excellent. The delivery is superb”

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Posted 1 month ago

Hi Anthony, Thank you for leaving us the review, I'm glad that you're happy with our products and the delivery. Kind regards Katie

Posted 1 month ago

“First class service quick delivery great price”

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Posted 1 month ago

Hi Robert Thank you for leaving us the review, I'm glad that you're happy with the service and our products. Kind regards Katie

Posted 1 month ago

“Excellent service ordered parts and were delivered very promptly would recommend for any roof racks and parts”

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Posted 1 month ago

Good afternoon Paul Thank you for leaving us the review, I'm glad that you are very happy with the service and that your parts were delivered to you quickly. Kind regards Katie

Posted 1 month ago

“Very good fit, decent product.”

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Posted 2 months ago

Good morning Dave Thank you for your great review of security shields Appreciate you taking the time to leave a review Thanks, Becky

Posted 2 months ago

“Sent out the wrong parts to begin with. Sent the correct ones without fuss but had to wait longer than anticipated.”

Helpful Report

Posted 2 months ago

Good afternoon Steve, Thank you for taking the time to leave us feedback on your order. Please accept my apologies for the issue with your order, and the delay you experienced because of this. I am glad to see that our customer service team were able to rectify the issue as soon as it was reported. Here at Van Guard Accessories we report on all issues on a weekly basis, so this error has been passed on to the relevant department so we can improve our internal processes and ensure we retain the high quality service we provide on every order. Kind regards Ryan Keefe Customer Support Line Lead

Posted 2 months ago

“Great items, really easy to fit and give that bit more peace of mind for the security of my van.”

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Posted 2 months ago

Good morning Graham Thank you for your great review of our loom guards Appreciate you taking the time to leave a review Thanks, Becky

Posted 2 months ago

“Excellent can't fault the service”

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Posted 2 months ago

Hi Michael Thank you for taking the time to leave a review, great to hear, thanks Becky

Posted 2 months ago

“I had occasion to call and sort out a whole load of different part to adapt bars from one model to a totally different model of van. The service was shockingly easy, satisfying and wholly focused on our needs. Absolutely superlative service & support.”

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Posted 2 months ago

Hi, Robbie, Thank you for taking the time to leave us a 5-star review. We are so glad to hear that you had such a great experience, and shared this with us. Our team are committed to delivering a high quality service. Kind regards Tracy

Posted 2 months ago

“Bought two lock shields for the side and rear door, only fitted the side one so far but it works well, rear one looks just as good. Easy to fit, looks good and does a job.”

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Posted 2 months ago

Good afternoon David, Thanks for leaving us a review for our van shielding. The photo of your fitting looks great! I hope you're just as happy with the rear shield when it's fitted. Many thanks Ryan Keefe

Posted 2 months ago

“Great customer service and fast delivery”

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Posted 2 months ago

Thank you Sarah, thank you for taking the time to leave us a review Great to hear you are happy with your replacement keys Thanks Becky

Posted 2 months ago

“Easy to install instructions good product.”

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Posted 2 months ago

Hi Gary, thank you for taking the time to leave us a lovely review. Great to hear you are happy with your shield and the instructions were good, we will feed back to our design team Thanks Becky

Posted 2 months ago

“Excellent roller attachment . Fit was perfect . Thank you”

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Posted 2 months ago

Hi Trevor, thank you for taking the time to leave us a lovely review. Great to hear you are happy with your roller Thanks Becky

Posted 2 months ago

Van Guard Accessories is rated 4.8 based on 497 reviews