Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.81

4.8 Rating 540 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, well packaged and easy website to navigate around, if you need spare keys for your Vanguard accesories you need to forget a key cutter and order direct from here so much easier.”

Helpful Report

Posted 1 week ago

Good afternoon Ian, Thank you for taking the time to leave us such a lovely review. We’re really pleased to hear you found the delivery quick, the packaging secure, and the website easy to use. Ordering spare keys direct definitely saves time, so it’s great to know that this has made things easier for you. Thanks again for choosing us – we really appreciate your support! Tracy

Posted 1 week ago

“Easy to fit well manufactured products”

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Posted 1 month ago

Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the fit and quality of our product. Kind Regards Amy Customer Support Advisor

Posted 1 month ago

“Very easy to install, strong plates and well powder coated. Highly recommended!”

Helpful Report

Posted 1 month ago

Thanks so much for taking the time to leave a review! We’re delighted that you’re happy with the build quality, finish, and ease of installation. Your recommendation is greatly appreciated. Kind Regards Amy Customer Support Advisor

Posted 1 month ago

“super quick delivery great product happy new year”

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Posted 1 month ago

Good Morning Fergus, Thank you for your review! We’re glad to hear that you’re happy with the product and the fast delivery. Much appreciated!

Posted 1 month ago

“Great value for money, delivered super quick too.”

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Posted 1 month ago

Good afternoon Darron, Thank you for taking the time to provide us with feedback! We’re glad to hear that you’re happy with the value for money and the fast delivery. Much appreciated! Tracy

Posted 1 month ago

“I purchased a sliding door internal lock shield for my transit custom MK2 came with instructions very easy to fit . Took me about 30 minutes in total. Delivered with in 24hrs of ordering very pleased”

Helpful Report

Posted 1 month ago

Good afternoon Darrin, Thank you for your review! We’re really pleased to hear that the lock shield was easy to fit and that the instructions were clear. It’s also great to know delivery was quick and exceeded your expectations. Thanks again for your purchase and support! Tracy

Posted 1 month ago

“Very easy to install and should be effective against tamper. Vanguard were excellent with updates and very quick dispatch of the item meaning received it the very next day.”

Helpful Report

Posted 1 month ago

Thank you very much for your kind review. We’re delighted to hear that you found the product easy to install and effective, and that our updates and quick dispatch met your expectations. Your feedback is greatly appreciated and encourages our team to continue providing high levels of service. Thank you for choosing Vanguard. Kind Regards Amy Customer Support Advisor

Posted 1 month ago

“Great service all bits for changer over to existing bars, all bolts and gaskets supplied. Worth the money!”

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Posted 1 month ago

Thank you for your lovely review. We're really pleased to hear that everything you needed was included and that the changeover went smoothly. Great to know you feel it was worth the investment! If you ever need anything else, we’re always here to help. Kind regards Van Guard Customer Support Advisor

Posted 1 month ago

“Terrible customer service ...I should say non existant to be more precise ! I called on Nov 18 with an enquiry regarding van security locks. The woman who answered asked me to send an email with exact details and it would be forwarded to the technical dept. I sent the email but received no reply. I sent a follow up email on Nov 23 with the same result....no reply”

Helpful Report

Posted 1 month ago

Dear Mr Finlay, Please accept our apologies for the apparent lack of communication. One of my colleagues had responded to your enquiry on the 24th November so I am not sure why this wasn't received. The information you requested has been resent this morning. Please let us know if we can be of any further assistance with your enquiry, and apologies once again for the delay. Kind Regards Van Guard Customer Support Team

Posted 1 month ago

“Easy to order and pay. Delivered within 2 days. First class service👌”

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Posted 2 months ago

Thank you so much for taking the time to share your positive review! We're thrilled to hear that you’re happy with your product. Your feedback truly means a lot to us, and it helps us continue delivering the best experience possible. Tracey

Posted 2 months ago

“Good products and easy instructions to follow. My only gripe is the drilling patterns were back to front. I wouid buy them again.”

Helpful Report

Posted 2 months ago

Good morning, Neil, Thank you for your feedback! We’re glad to hear you found the products good and the instructions easy to follow. We appreciate you pointing out the issue with the drilling patterns—your comment helps us improve. I will forward on your comment to our Research and development team to take a look at. We're happy to hear that you would buy from us again, and we look forward to serving you next time! Tracy

Posted 2 months ago

“I purchased the roof bar stops as my original stops were broken. My fault ! Anyway ordering the parts was easy and pain free , they arrived a few days later and are just what I needed. I didn’t even pay postage!!! Thanks vanguard very happy”

Helpful Report

Posted 2 months ago

Good afternoon, Gordon, Thank you so much for your kind review! We’re really glad to hear the ordering process was smooth and that your new roof bar stops arrived quickly and worked perfectly for you. We’re happy we could help—and even happier that you’re pleased with your experience. Thanks again! Tracy

Posted 2 months ago

“All worked well. They have different numbers to the previous fittings though spacing on the back two is actually the same”

Helpful Report

Posted 2 months ago

Good morning David, Thanks for taking the time to leave us a review. We're glad to hear that the fittings worked well. If you need any further assistance, we’re here to help! Tracy

Posted 2 months ago

“The first order came damaged, I got in touch with Amy from customer service, and the service i recieved was impeccable!! A few pictures sent over and a new set of brackets were sent out on next day delivery. These things happen and the customer service i recieved was fantastic, will definitely use again.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful review Dale! I’m really glad to hear you had a great experience, and our team appreciates the positive feedback. If you ever need anything in the future, don’t hesitate to reach out! Kind Regards Amy Customer Support Advisor

Posted 2 months ago

“Good quality product and fast delivery.”

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Posted 2 months ago

Thank you for your review, Janusz. We really appreciate your valuable feedback.”

Posted 2 months ago

“Excellent service with delivery within 24hrs, fantastic. Thanks”

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Posted 2 months ago

Thank you so much for your wonderful review! We’re delighted to hear that your order arrived within 24 hours and that you were happy with our service. Your feedback means a lot to us. Thanks again for choosing us! Kind Regards Amy Customer Support Advisor

Posted 2 months ago

“Brilliant service all round. I bought just the plates as I already had the bars. I was a bit sceptical of the price at first. But when the products arrived with all the fixings need, clear instructions and a quality product. The price was bang on for the money. Would recommend to anyone to use this company!.”

Helpful Report

Posted 2 months ago

Good morning Rhys, Thank you for taking the time to leave us feedback. We’re really glad to hear you were impressed with the quality of the plates and the included fixings and instructions. It’s great to hear that the product lived up to your expectations and that you feel it offered good value for money. Tracy

Posted 2 months ago

“Fantastic product”

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Posted 2 months ago

Good Afternoon Bedros, Thank you for your positive feedback. We truly appreciate your support and are glad our product met your expectations. Kind Regards Amy Customer Support Advisor

Posted 2 months ago

“It fits my van great thank you”

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Posted 2 months ago

Good afternoon Michael, Thank you for taking the time to leave us feedback. We're so glad to hear it fits your van perfectly! Thanks so much for your purchase. Kind regards Tracy

Posted 2 months ago

“Good product, all delivered on time”

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Posted 2 months ago

Hi Gary Thank you for taking the time to leave us a review. Your feedback is greatly appreciated! Tracey

Posted 2 months ago

Van Guard Accessories is rated 4.8 based on 540 reviews