Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.78

4.8 Rating 574 Reviews

95 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 574 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and fast delivery”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the quality and the fast delivery. Kind Regards Tracey Customer Support Advisor

Posted 5 months ago

“Great product love using it makes life so easy and really efficient on gettingbthe products to.you”

Helpful Report

Posted 5 months ago

Thank you Issac, so much for your kind words! We're thrilled to hear that you're loving the product and that it's making things easier and more efficient for you. Your feedback really means a lot to us, and we truly appreciate your support. Tracy

Posted 5 months ago

“Brilliant, really well made, absolutely rock solid on the roof and easy to fit👍🏻”

Helpful Report

Posted 5 months ago

Good morning, David, Thank you so much for the fantastic feedback! We’re delighted to hear that you are pleased with our product and that installation was straightforward for you. It’s always rewarding to know our products deliver on both quality and ease of use. We really appreciate your support! Tracy

Posted 5 months ago

“Friendly customer service member Tracey helped find the right product. fast collection from depo. Item provided with no issues and great price.”

Helpful Report

Posted 5 months ago

Good afternoon, Andrew, Thank you so much for your kind review! We're really pleased to hear that Tracey was able to help you find the right product and that your collection experience was quick and smooth. It's great to know everything was provided without any issues and at a price you were happy with. We truly appreciate your feedback and look forward to serving you again! Tracy

Posted 5 months ago

“Door ladder good quality and simple to fit”

Helpful Report

Posted 5 months ago

Good morning, Rod, Thank you for your kind review! We’re really pleased to hear that you found the door ladder to be good quality and easy to fit. It’s great to know it met your expectations, and we appreciate you taking the time to share your feedback. Tracy

Posted 5 months ago

“Very quick to respond and tracking my order was very easy. Parts arrived quickly. The quality of the parts is very good.”

Helpful Report

Posted 5 months ago

Thank you Mark, for your kind feedback! We’re really glad to hear you found our response times quick and the order tracking easy to use. It’s great to know your parts arrived promptly and met your expectations in quality. We appreciate your support and look forward to serving you again! Tracy

Posted 5 months ago

“All arrived on time and fitted without any issues”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the fit. Kind Regards Tracey

Posted 5 months ago

“This is my second Van guard roof rack. Both on crew vans. Brilliant system. Very sturdy and very well designed. Never any issues. Very easy to fit and they look very neat. Great to strap materials to.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic review Keith! We’re delighted to hear that this is your second roof rack with us, and that it’s served you so well on both crew vans. It’s great to know that you found the system sturdy, well-designed, and easy to fit — and that it keeps everything secure when strapping down materials. We really appreciate your continued support and taking the time to share your experience. If you ever need anything in the future, we’re always happy to help! Tracy

Posted 6 months ago

“The sales lady I spoke to was very helpful and the product was with me 2 days later,”

Helpful Report

Posted 6 months ago

Good morning Patrick, Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your support truly means a lot to us, and we look forward to serving you again soon! Tracy

Posted 6 months ago

“All items were present, whole delivery was sent to the wrong address and left out in the street, one of the boxes had been ripped open and another had damaged to the corner of the box, items were undamaged but the delivery was absolutely shocking by your delivery driver from DX”

Helpful Report

Posted 6 months ago

Good Afternoon Mr. Hart, Thank you for taking the time to leave your feedback. We’re very sorry to hear about your delivery experience. While we’re pleased that all items arrived present and undamaged, we completely understand how frustrating it must have been for the parcel to be delivered to the wrong address and left in an unacceptable condition. As discussed in our previous correspondence, we have raised this matter directly with DX, as the level of service described falls well below the standards we expect for our customers. We take delivery issues extremely seriously and are continuing to follow this up to ensure it is fully investigated. Thank you again for bringing this to our attention. We truly value your feedback, as it helps us improve both our service and our courier partnerships. Kind Regards Amy Customer Support Supervisor

Posted 6 months ago

“Fantastic service! Fast delivery, great price- I was well impressed 😁”

Helpful Report

Posted 6 months ago

Good morning, Paul, Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you were impressed with the service, fast delivery, and great price. Providing a smooth and satisfying experience is always our goal, so your feedback truly means a lot to us. We really appreciate your support and look forward to serving you again soon! Tracy

Posted 6 months ago

“Fairly priced and very fast delivery Will be using again”

Helpful Report

Posted 6 months ago

Good morning Craig, Thank you so much for your kind feedback. We’re really pleased to hear that you found our pricing fair and that your order arrived quickly. We truly appreciate your support and look forward to serving you again in the future. Tracy

Posted 6 months ago

“Easy to ensure I ordered the correct item and received an email to finalise the correct item was sent followed by a prompt delivery, what's not to like!”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful review! We’re delighted to hear that your order arrived promptly and that you were happy with our service. Your feedback means a lot to us. Thanks again for choosing us! Kind Regards Tracey Sluman

Posted 6 months ago

“Hi didn’t expect to be drilling new hole in the brackets so they fit properly Not a great start to a working day David”

Helpful Report

Posted 6 months ago

Thank you for your feedback, We have replied to you direct. Kind Regards. Tracey Customer Support Advisor

Posted 6 months ago

“Quick delivery, well packaged and easy website to navigate around, if you need spare keys for your Vanguard accesories you need to forget a key cutter and order direct from here so much easier.”

Helpful Report

Posted 7 months ago

Good afternoon Ian, Thank you for taking the time to leave us such a lovely review. We’re really pleased to hear you found the delivery quick, the packaging secure, and the website easy to use. Ordering spare keys direct definitely saves time, so it’s great to know that this has made things easier for you. Thanks again for choosing us – we really appreciate your support! Tracy

Posted 7 months ago

“Easy to fit well manufactured products”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the fit and quality of our product. Kind Regards Amy Customer Support Advisor

Posted 7 months ago

“Very easy to install, strong plates and well powder coated. Highly recommended!”

Helpful Report

Posted 7 months ago

Thanks so much for taking the time to leave a review! We’re delighted that you’re happy with the build quality, finish, and ease of installation. Your recommendation is greatly appreciated. Kind Regards Amy Customer Support Advisor

Posted 7 months ago

“super quick delivery great product happy new year”

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Posted 8 months ago

Good Morning Fergus, Thank you for your review! We’re glad to hear that you’re happy with the product and the fast delivery. Much appreciated!

Posted 8 months ago

“Great value for money, delivered super quick too.”

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Posted 8 months ago

Good afternoon Darron, Thank you for taking the time to provide us with feedback! We’re glad to hear that you’re happy with the value for money and the fast delivery. Much appreciated! Tracy

Posted 8 months ago

“I purchased a sliding door internal lock shield for my transit custom MK2 came with instructions very easy to fit . Took me about 30 minutes in total. Delivered with in 24hrs of ordering very pleased”

Helpful Report

Posted 8 months ago

Good afternoon Darrin, Thank you for your review! We’re really pleased to hear that the lock shield was easy to fit and that the instructions were clear. It’s also great to know delivery was quick and exceeded your expectations. Thanks again for your purchase and support! Tracy

Posted 8 months ago

Van Guard Accessories is rated 4.8 based on 574 reviews