Domestix Reviews

4.47 Rating 423 Reviews

88 %

of reviewers recommend Domestix

Company Reviews

Metrics

Info

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.44 out of 5

About Domestix:

Appliance repair and protect

Visit Website

Phone:

02080498249

Email:

hello@domestix.co.uk

Location:

158 Moulsham Street

Write Your review

Tell us how Domestix made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong diagnosis leading to increased cost cancelled appointments told 15 mins before engineer was supposed to turn up he wasn’t coming would not recommend or use this company again”

Helpful Report

“Was told reconditioned DYSON would b with us in 7-10 days or less actually took just over four weeks ! Arrived with a part missing driver took pic n said the part would b with us the next day !! Still no sign and that was over a week ago”

Helpful Report

“Very good service on our Dyson vac. Friendly service engineer Mike also gave clear instruction on operation and maintenance on an additional recon vac we purchased. Prices reasonable. Prompt service. Would recommend.”

Helpful Report

“Snaps on the containers eventually break. Containers aren't cheap and the company doesn't have replacement parts available so I will look elsewhere for container purchases.”

Helpful Report

“Always such friendly and knowledgeable guys that come out! Been on their service plan for years now and even got me a great reconditioned vac when I found mine was getting too heavy for me.”

Helpful Report

“Not worth the money. I have had a service contract with this company for about 3 years. Each time my service is due they have a reason to cancel. No engineer/ traffic. Always a feeble excuse to not honour their side of the contract. Don't touch this company with a bargepole.”

Helpful Report

“Called to book a service for my hoover. James deal with the call poorly. I explained I am first time customer that offers £15 discount on the google site. He claimed he knew nothing about this. Despite representing the company. He also not able to google the company site where saying this. Also James offered me the earliest appointment for the 30th October. On line it stated 23rd September again James acted he knew nothing about this. My first introduction to this company does not install any confident”

Helpful Report

“Good efficient service. Thank you.”

Helpful Report

“Excellent service”

Helpful Report

“The engineer was excellent at his job and fixed both machines quickly and effectively”

Helpful Report

“Very polite, efficient engineer.”

Helpful Report

“A very nice man serviced my days on keeping to the Covid guidelines ,very informative”

Helpful Report

“Polite and efficient. Swift service considering the vacuum cleaner had to be repaired in the factory and we are in the midst of a pandemic.”

Helpful Report

“Engineer called on time fixed problem easily, very polite. 5 out of 5 Gerry Parker”

Helpful Report

“Was very impressed with the work and professionalism of Jake. He arrived early, carried out the work efficiently. Very pleased altogether.”

Helpful Report

“We rate the service excellent. Mike the engineer friendly and aware of covid safe. Phone answered efficiently. Thank you.”

Helpful Report

“Great service and lovely staff”

Helpful Report

“Very helpful and knowledgeable about any of the hoover issues I have had. They have either fixed my hoover at home or on another occasion taken it away and quickly returned fully fixed”