Domestix Reviews - Read 422 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.44 out of 5

About Domestix:

Appliance repair and protect

Visit Website

Phone:

02080498249

Email:

hello@domestix.co.uk

Location:

158 Moulsham Street

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Anonymous

Anonymous // 01/01/2019

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“Was told reconditioned DYSON would b with us in 7-10 days or less actually took just over four weeks ! Arrived with a part missing driver took pic n said the part would b with us the next day !! Still no sign and that was over a week ago”

“Very good service on our Dyson vac. Friendly service engineer Mike also gave clear instruction on operation and maintenance on an additional recon vac we purchased. Prices reasonable. Prompt service. Would recommend.”

“Snaps on the containers eventually break. Containers aren't cheap and the company doesn't have replacement parts available so I will look elsewhere for container purchases.”

“Always such friendly and knowledgeable guys that come out! Been on their service plan for years now and even got me a great reconditioned vac when I found mine was getting too heavy for me.”

“Not worth the money. I have had a service contract with this company for about 3 years. Each time my service is due they have a reason to cancel. No engineer/ traffic. Always a feeble excuse to not honour their side of the contract. Don't touch this company with a bargepole.”

“Called to book a service for my hoover. James deal with the call poorly. I explained I am first time customer that offers £15 discount on the google site. He claimed he knew nothing about this. Despite representing the company. He also not able to google the company site where saying this. Also James offered me the earliest appointment for the 30th October. On line it stated 23rd September again James acted he knew nothing about this. My first introduction to this company does not install any confident”

“Good efficient service. Thank you.”

“Excellent service”

“The engineer was excellent at his job and fixed both machines quickly and effectively”

“Very polite, efficient engineer.”

“A very nice man serviced my days on keeping to the Covid guidelines ,very informative”

“Polite and efficient. Swift service considering the vacuum cleaner had to be repaired in the factory and we are in the midst of a pandemic.”

“Engineer called on time fixed problem easily, very polite. 5 out of 5 Gerry Parker”

“Was very impressed with the work and professionalism of Jake. He arrived early, carried out the work efficiently. Very pleased altogether.”

“We rate the service excellent. Mike the engineer friendly and aware of covid safe. Phone answered efficiently. Thank you.”

“Great service and lovely staff”

“Very helpful and knowledgeable about any of the hoover issues I have had. They have either fixed my hoover at home or on another occasion taken it away and quickly returned fully fixed”

“Jake was very efficient and charming very pleased”

“Efficient and polite”

“Relieved to see your rep found the blockage without too much trouble and my Sebo is now working properly, thank you.”

Domestix is rated 4.48 based on 422 reviews