Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 980 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

Guest

Urban Surfer 5 star review on 20th February 2021

Pasquale Cipullo

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, no problems at all with my order, will use again.”

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Posted 5 years ago

“The item was delivered in perfect conditions and within 24h. Top service.”

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Posted 5 years ago

“Can't believe how fast it was dispatched and delivered! Amazing!”

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Posted 5 years ago

“What a fantastic company great product and was at my door the next day ,,thank you”

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Posted 5 years ago

“Always nice products and fast delivery”

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Posted 5 years ago

“First time I have ordered from this company excellent service highly recommend them”

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Posted 5 years ago

“Phoned and left a message directly after delivery with telephone number as instructed by contact info. Not telephoned or replied to. Not as reviews describe their service. No confidence at all should item need to be returned as it’s a Xmas present.”

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Posted 5 years ago

Hello Joyce, Please accept my sincerest apologies. I will be in touch to resolve your issue quickly. Kindest Regards Emma Roberts

Posted 5 years ago

“Great hat, great price, fast delivery what more do you want Excellent”

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Posted 5 years ago

“I have purchased Homey slippers for my daughter and son in law for Christmas. Obviously they have not received them yet but their standard goes before them - I think this will be their 5th pair in as many years. Urbansurfer are so easy to order with, good service, delivery time superb and well packaged. Thank you”

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Posted 5 years ago

“The product was spot on as advertised and arrived very quickly as promised.”

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Posted 5 years ago

“Straight forward service and prompt delivery”

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Posted 5 years ago

“Was what i expected strap not good the rubber in strap rip and the strap on bag ist good and it not for men soo it not unisex”

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Posted 5 years ago

“Excellent service, competitive prices and speedy delivery”

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Posted 5 years ago

“Great company, fast delivery, first class.”

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Posted 5 years ago

“Quick service.Items as described Fun and good quality.Thanks Will buy again.”

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Posted 5 years ago

“From telephone help to a very speedy delivery of my order the service this company provides is excellent and one of the best I have experienced.”

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Posted 5 years ago

“This is my first time shopping with Urban Surfer, a pleasant experience, no problems, in regards to the trainers I bought it is my 3rd set of these but in a different colour this time and I love them!! Cheers!!”

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Posted 5 years ago

“Great service, fast delivery, would recommend”

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Posted 5 years ago

“The recipient of this was very impressed! Thank you”

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Posted 5 years ago

“Urgent present, so only site with stock, reasonable price, and could do next day delivery. All arrived safely, and very happy sister!”

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Posted 5 years ago

Urban Surfer is rated 4.7 based on 980 reviews