Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,016 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Excellent product and too fast shipping!!!”

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Posted 8 years ago

“Excellent product and too fast shipping!!!”

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Posted 8 years ago

“Quick delivery. Packaged well. Very happy.”

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Posted 8 years ago

“Excellent and responsive seller. Good prices and cheap delivery. Health and prosperity!”

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Posted 8 years ago

“I had a good interaction with a customer service representative. However this was about an order I never received. So not so happy after all”

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Posted 8 years ago

“Great seller ! Very fast delivery time, qood communication. 5+”

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Posted 8 years ago

“Very good...”

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Posted 8 years ago

“Good seller, good item”

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Posted 8 years ago

“Very good quality product.”

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Posted 8 years ago

“Все быстро и достойно по качеству. Всем советую.”

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Posted 8 years ago

“Todo correcto, muy buena calidad.”

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Posted 8 years ago

“I was very pleased with both the purchase, the transaction and the time of delivery.”

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Posted 8 years ago

“Good seller. Would buy again.”

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Posted 8 years ago

“Excellent seller! Send me my item quickly.”

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Posted 8 years ago

“very good service. I did have a issue but was resolved quickly”

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Posted 8 years ago

“quick service and great product, your kept well informed.”

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Posted 8 years ago

“Great seller, quick dispatch and all ok !!!”

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Posted 8 years ago

“These folks checked in several times with me to make sure I had received and was enjoying my new Stance socks. Upon getting their first inquiry I had not received them. I waited a few more days let them know the still had not arrived, and without hesitation they refunded my payment and shipping cost. Totally professional. It's rare that you find that type of loyalty and dedication today without having to argue for it. Would definitely do business with again.”

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Posted 8 years ago

“Great service, would buy from again! Thank you, Alex”

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Posted 8 years ago

“I bought a pair of Stance x Disney socks from their eBay shop and I have to say that Urban Surfer is a reliable shop. I got my order confirmation and shipping confirmation immediately. The only thing that bothered me was the shipping took time and I don't get any tracking number to Germany. But since the shipping method is "only" a letter postage, which is cheap I guess it is what it is. Overall I'm satisfied and would buy from them again”

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Posted 8 years ago

Urban Surfer is rated 4.7 based on 1,016 reviews