Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,127 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 1,127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient. Would buy there again”

Helpful Report

Posted 1 year ago

“Review of products are spot on and products are of great quality. I have purchased most of my motorcycle gears from them and I have not returned a single item after following their advice and with their very own comprehensive video reviews. Highly recommended! 😉”

Helpful Report

Posted 1 year ago

“Cracking store, great product range and slick, efficient service - why go anywhere else?!”

Helpful Report

Posted 1 year ago

“Great apron fits really easily”

Helpful Report

Posted 1 year ago

“The jacket ordered wasn't for me unfortunately but the service was excellent and returns procedure nice and straightforward.”

Helpful Report

Posted 1 year ago

“Excellent customer service , super fast delivery and quality products every time.”

Urban Rider 5 star review on 17th October 2025

Helpful Report

Posted 1 year ago

“amazing customer service and great products. would definitely buy again!”

Helpful Report

Posted 1 year ago

“Great selection of products and fast delivery!”

Helpful Report

Posted 1 year ago

“I've ordered twice, a pair of boots and a jacket with a few years passing inbetween. The descriptions and sizing notes were very accurate, and shipping was prompt and reliable. I have no complaints whatsoever except the one: delivery-duty-paid VAT handling would be an excellent improvement for those of us ordering from the EU.”

Helpful Report

Posted 1 year ago

“Probably my number one supplier of gear. Such a great range and delivery is always really fast. And when i have had to return an item. Its never a fuss. Great company and i highly recommend.”

Helpful Report

Posted 1 year ago

“Solid company”

Helpful Report

Posted 1 year ago

“Quality cap very pleased delivery was a bit of a nightmare as dpd wouldn't leave it and never left a note.”

Helpful Report

Posted 1 year ago

“Excellent service. Very helpful over phone too.”

Helpful Report

Posted 1 year ago

“Excellent customer service and easy exchange. I would highly recommend Urban Rider. They give a degree of confidence when spending on expensive items which is reassuring when making online purchases.”

Helpful Report

Posted 1 year ago

“Excellent service both online and in-person. Placed a couple of large orders and items that didn't quite fit properly were refunded promptly and professionally. Would highly recommend.”

Helpful Report

Posted 1 year ago

“Superb products. Very informative when item is on its way through delivery company. But was a day late. The jacket 🧥 was exactly what I was looking for and the company was referred to by my cousin. I will be probably browsing though the website again shortly for more!”

Helpful Report

Posted 1 year ago

“Excellent customer service. Not so good price matching - but the people you deal with are great”

Helpful Report

Posted 1 year ago

“Good selection of quality kit, good prices, and quick delivery. I've purchased from Urban rider a number of times now (both from their website, and from their ebay store), and each time has been a positive experience. Would definitely recommend, and will be shoping there again.”

Helpful Report

Posted 1 year ago

“Great folk to deal with. Fast delivery and a great product.”

Helpful Report

Posted 1 year ago

“Excellent service coupled with superb products. Very happy!”

Helpful Report

Posted 1 year ago

Urban Rider is rated 4.9 based on 1,127 reviews