Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,086 Reviews

98 %

of reviewers recommend Urban Rider

4.9

Based on 1,086 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Review of products are spot on and products are of great quality. I have purchased most of my motorcycle gears from them and I have not returned a single item after following their advice and with their very own comprehensive video reviews. Highly recommended! 😉”

Helpful Report

Posted 10 months ago

“Cracking store, great product range and slick, efficient service - why go anywhere else?!”

Helpful Report

Posted 10 months ago

“Great apron fits really easily”

Helpful Report

Posted 10 months ago

“The jacket ordered wasn't for me unfortunately but the service was excellent and returns procedure nice and straightforward.”

Helpful Report

Posted 10 months ago

“Excellent customer service , super fast delivery and quality products every time.”

Urban Rider 5 star review on 17th October 2025

Helpful Report

Posted 10 months ago

“amazing customer service and great products. would definitely buy again!”

Helpful Report

Posted 10 months ago

“Great selection of products and fast delivery!”

Helpful Report

Posted 10 months ago

“I've ordered twice, a pair of boots and a jacket with a few years passing inbetween. The descriptions and sizing notes were very accurate, and shipping was prompt and reliable. I have no complaints whatsoever except the one: delivery-duty-paid VAT handling would be an excellent improvement for those of us ordering from the EU.”

Helpful Report

Posted 10 months ago

“Probably my number one supplier of gear. Such a great range and delivery is always really fast. And when i have had to return an item. Its never a fuss. Great company and i highly recommend.”

Helpful Report

Posted 10 months ago

“Solid company”

Helpful Report

Posted 10 months ago

“Quality cap very pleased delivery was a bit of a nightmare as dpd wouldn't leave it and never left a note.”

Helpful Report

Posted 10 months ago

“Excellent service. Very helpful over phone too.”

Helpful Report

Posted 10 months ago

“Excellent customer service and easy exchange. I would highly recommend Urban Rider. They give a degree of confidence when spending on expensive items which is reassuring when making online purchases.”

Helpful Report

Posted 10 months ago

“Excellent service both online and in-person. Placed a couple of large orders and items that didn't quite fit properly were refunded promptly and professionally. Would highly recommend.”

Helpful Report

Posted 10 months ago

“Superb products. Very informative when item is on its way through delivery company. But was a day late. The jacket 🧥 was exactly what I was looking for and the company was referred to by my cousin. I will be probably browsing though the website again shortly for more!”

Helpful Report

Posted 10 months ago

“Excellent customer service. Not so good price matching - but the people you deal with are great”

Helpful Report

Posted 10 months ago

“Good selection of quality kit, good prices, and quick delivery. I've purchased from Urban rider a number of times now (both from their website, and from their ebay store), and each time has been a positive experience. Would definitely recommend, and will be shoping there again.”

Helpful Report

Posted 10 months ago

“Great folk to deal with. Fast delivery and a great product.”

Helpful Report

Posted 10 months ago

“Excellent service coupled with superb products. Very happy!”

Helpful Report

Posted 10 months ago

“Item turned up within the quoted. Got delivery details from the courier the day before with options to change delivery details like change date or leave elsewhere etc.”

Helpful Report

Posted 10 months ago

Urban Rider is rated 4.9 based on 1,086 reviews