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Urban Rider Reviews

4.9 Rating 985 Reviews
98 %
of reviewers recommend Urban Rider
4.9
Based on 985 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Urban Rider Reviews
Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous
Anonymous  // 01/01/2019
Had to wait and age for Hedon to send stock to Urban Rider but when the stock was there it was handled promptly. My advice check with Urban on stock/restocking times. Postage costs too rather expensive to Inverness.
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Posted 9 years ago
Great service with email updates all through buying process, would recommend Jay barwick
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Posted 9 years ago
Awsome service! I did buy my Barbour International Jacket on Thursday, and I did receive it next monday on Mexico City. Incredible service, Incredible Stuff.
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Posted 9 years ago
This armour is flexible and unobtrusive. The real test is how good in a crash? I hope I will never be able to review that. In the meantime, I can say comfortable kit and good service from Urban Rider.
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Posted 9 years ago
Received the boots earlier than expected & very pleased,excellent build quality & very comfortable......
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Posted 9 years ago
Vert good service
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Posted 9 years ago
Great service. Fast delivery. I called the support to change the size of the helmet I had ordered and the person was very helpful! Thanks
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Posted 9 years ago
Great quality gloves, excellent look and prime service provided. Everything that a motorbike rider needs for the dream commute.
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Posted 9 years ago
Custom service is good I will recommended with 5 stars.
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Posted 9 years ago
Excellent service and products. So simple to deal with, ordered on line and everything received in 48 hrs
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Posted 10 years ago
Very good service, communication was excellent
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Posted 10 years ago
The site is simple but effective. As the saying goes, "Less is More." I was able to browse easily and find what i was looking for. Product information and sizing can easily be found. Finishing your transactions is pain free which is always a plus. I have to say though that i wish that the product reviews were consistent throughout the site as quite a number of products were missing this. Sometimes its the help of video reviews that makes the customers buy. Other than that, i feel the the Urban Rider site is a solid place to shop. Cheers !!!
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Posted 10 years ago
Awesome. Urban rider continue to impress with cool gear and excellent service. Ian
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Posted 10 years ago
Once I decided which helmet I wanted it was a quick and simple buying process followed by a fast delivery which took less than 2 days to arrive at my door!!! Helmet came in perfect condition with no damage plus a free Built magazine, sweet! I will be purchasing from Urban Rider again the future!
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Posted 10 years ago
very helpful , highly recommended
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Posted 10 years ago
The selection of my Builtwell Helmet and payment on line was easy, the delivery and timed arrival was superb. The helmet packaging was flimsy and I was concerned the helmet would be scratched but luckily it wasn't. The fit and detail on the helmets is very good. I noted a tiny paint imperfection or manufacturing indentation on the helmet which I took pictures of and contacted Laurens at Urban Rider, who quickly sent my pictures to BUILTWELL. They have offered to take the helmet back and exchange for a new one although they have assured me it will not effect the protection the helmet offers. And Urban Rider have offered 10% off any other transaction in store, which is most kind. Sadly I cannot take up Builtwells offer of exchange, as I had to take time off work to await delivery of the helmet and cannot do so again for some time due pressures of work and in the meanwhile I am using the helmet daily. I have everything at the moment I need in motorcycle gear but I would buy Builtwell again and I will purchase from Urban Rider when I need something. M McCarthey
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Posted 10 years ago
The jacket is fantastic, great company, fast delivery too!
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Posted 10 years ago
I spend a lot of time researching good riding goggles. I decided on the Aviator pilot goggles because they were designed for an open faced helmet rather than adapted from motocross. I also really did not like the construction of some of the Italian offerings which seem more like a leather pad fixed with glasses on the top. I have found that Aviator fits really well for me and provide excellent ventilation and comfort. I am very pleased with this purchase. Thanks Urban Rider for a great product and service. --Bryan F.
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Posted 10 years ago
This is a truly superb jacket, reassuringly heavy and top build quality. I ordered late afternoon and it was delivered the next morning.
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Posted 10 years ago
Fantastic goggles. Great service by Urban Rider.
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Posted 10 years ago
Urban Rider is rated 4.9 based on 985 reviews