Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.85

4.9 Rating 881 Reviews

98 %

of reviewers recommend Urban Rider

4.9

Based on 881 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional customer service”

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Posted 9 years ago

“Fantastic service, absolutely hassle free. Gloves arrived at lightning speed, will definitely be ordering from you again. Thank you!”

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Posted 9 years ago

“Slow delivery”

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Posted 10 years ago

“Fast delivery and Urban Rider Sent an unexpected gift with the item. Very satisfied!”

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Posted 10 years ago

“Item out of stock but was kept informed. Speedy delivery once available and great product.”

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Posted 10 years ago

“The boots are well made of quality material. They fit true to size and look great. I received them really quickly (6 days to Australia) and couldnâ€°ØºÚ¾t be happier, Cheers!”

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Posted 10 years ago

“Superb product. Excellent service from start to finish. Will definitely use this company again.”

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Posted 10 years ago

“Good service although I was disappointed that to return an item that was wrong size cost me Ù‡Â£15 to send it back it should be free returns, like other company's that's why I only give 3 *”

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Posted 10 years ago

“The item was punctually delivered, in perfect conditions and included a little extra gift with it.”

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Posted 10 years ago

“Very good service. There was an issue but they quickly resolved and my goods turned up the next day so couldnt ask for more!”

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Posted 10 years ago

“Even though the account that I made to purchase my stuff somehow got lost in the web, I created a fresh one to leave a review: I bought the Roland Sands Clash jacket (Oxblood) plus the Ace gloves (Tan) Firstly, since I actually live over in China, the team helped me to arrange an alternative delivery since their courier couldn't post to my new home (and at a better price than their Stateside competitors). The products arrived in perfect condition, after flying over to me via some visiting friends. The jacket fits great, and is possibly the most comfortable thing I've ever put on, even with just a t-shirt underneath. I've also ordered some armour from ebay to add some protection for when I ride in it. The colour is pretty accurate in the pictures, funnily enough, in the mirror it looks closer to brown, but to the naked eye it's definitely redder. It's a very odd effect, but I love the look both in the mirror and in natural lighting. The quality, (the smell!) and detailing are wonderful, and I can see myself wearing this thing for a looong time! The gloves are soft, supple and feel (and smell) glorious, it's real quality leather here! I can't wait to go and ride in this stuff- I think this might be one of the only Jackets of this kind in China (Some sites have it listed at 15,000RMB, or GPB 1500, which is more than triple the RRP!) Thanks UrbanRider, you've made my week!”

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Posted 10 years ago

“Fantastic!!”

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Posted 10 years ago

“After seeing this jacket on the Urban Rider stand at the NEC motorcycle show, I ordered one which was delivered as promised today. I'm very pleased with the jacket and also with the service as always. Thank you.”

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Posted 10 years ago

“Top stuff”

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Posted 10 years ago

“Hurtig levering”

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Posted 10 years ago

“Excellent service,fantastic coat,as described online,quick despatch,great communication,well pleased all round,would use again”

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Posted 10 years ago

“Great shop with fantastic products, and even better service”

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Posted 10 years ago

“A really good quality product. Very robust and nice looking. Not as chunky and 'mad max' like as I had expected. Quite small fitting which was surprising but not too tight. The leg shaft was not a roomy as expected either even though I had adjusted the buckles - it just about takes my bull-it covec jeans. Overall very pleased with these boots. A very prompt service from Urban Rider and well packaged. Would recommend.”

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Posted 10 years ago

“Fast delivery,perfect fit!!”

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Posted 10 years ago

“I had to go down a size compared to summer glove in same brand. Glove is warm and cosy, retro styling. Customer service from UR excellent when I had to exchange size.”

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Posted 10 years ago

Urban Rider is rated 4.9 based on 881 reviews