Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,128 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 1,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service coupled with superb products. Very happy!”

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Posted 1 year ago

“Item turned up within the quoted. Got delivery details from the courier the day before with options to change delivery details like change date or leave elsewhere etc.”

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Posted 1 year ago

“Best quality bike chain and padlock, cheapest on the internet , fast delivery via DHL , highly recommended .”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“Excellent online retailer. Good service and excellent products. My Roeg helmet is very good.”

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Posted 1 year ago

“Fast and easy purchase, Delivery on time plus a £9 saving on High street price . Happy customer 🏁🤩”

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Posted 1 year ago

“Amazing team.”

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Posted 1 year ago

“Great prices and kept fully informed of the order progress via email. Could not have asked for any better service”

Urban Rider 5 star review on 7th October 2025

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Posted 1 year ago

“Very good quality”

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Posted 1 year ago

“Great shop & great service. Would definitely buy from urban rider again.”

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Posted 1 year ago

“Urban rider have been great on this occasion the cost saving on my new bike cover was great compared to most other vendors. I have the Oxford pro stretch cover for three years after trying other cheap ones that only last for about 18 month before the sun take's it's toll and it ripes, the only reason I needed to replace it is due to some tw##, inconsiderate person stole the cover off my bike.”

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Posted 1 year ago

“UR are exceptionally good and their range of quality products is 2nd to none. Top quality items, good prices, quick delivery and simple returns policy - 10/10”

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Posted 1 year ago

“Great kit, arrived quickly. Product videos were really helpful”

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Posted 1 year ago

“I ordered a Belstaff jacket and a pair of falco boots. The jacket arrived promptly and I have to say is great. The boots were out of stock, I was immediately informed of this and offered an alternative pair or a full refund, I opted for the refund as I particularly wanted those exact boots. The money was refunded to almost immediately. I would highly recommend Urban Rider and I will be ordering again.”

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Posted 1 year ago

“Ordered john doe trousers, very pleased, quality product, returned gloves because i got the wrong size, easy return, money back within a week.”

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Posted 1 year ago

“Very with the product! Super efficient delivery”

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Posted 1 year ago

“I truly believe all of their stock is well thought out and picked; you can be assured that the products are competitively priced and among the leading examples of motorcycle gear you should buy—a frequent (perhaps too frequent) buyer.”

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Posted 1 year ago

“Good product and a prompt delivery. The crash helmet was well packaged.”

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Posted 1 year ago

“I ordered a helmet, visor and goggles. I was given separate delivery dates over the next 2 weeks for each item, the first one in a week. Great I thought. 2 weeks later I haven't received any of the items and have now been told that the goggles won't be available for at least 3 months!! When I use their system to track the items, I am informed that they are still being processed, not even yet sent out after 2 weeks. Just not good enough when other suppliers, like Motolegends, can supply within 2 days what they have offered for sale. How can you offer something for sale which you can't then deliver? Not good enough! Don't trust these guys.”

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Posted 1 year ago

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Posted 1 year ago

Urban Rider is rated 4.9 based on 1,128 reviews