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Urban Cooling Reviews

4.8 Rating 289 Reviews
94 %
of reviewers recommend Urban Cooling
Read Urban Cooling Reviews

About Urban Cooling:

At Urban Cooling, we have been installing all types of air conditioning solutions into residential, commercial, retail and leisure premises for over 20 years.

We specialise in providing air conditioning to buildings which otherwise cannot have it. With our solutions, buildings such as apartments and listed buildings can have the same standard of air conditioning as conventional systems provide, without the need for an external unit.

Operating within the M25, we undertake installations across all London postcodes.

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Urban Cooling 5 star review on 22nd August 2026
Baptist
Urban Cooling 5 star review on 15th January 2025
Colin
Urban Cooling 5 star review on 15th January 2025
Colin
Urban Cooling 5 star review on 29th May 2024
Craig
Urban Cooling 5 star review on 15th July 2023
Tim C
Urban Cooling 5 star review on 15th July 2023
Tim C
Urban Cooling 5 star review on 15th July 2023
Tim C
10
Anonymous
Anonymous  // 01/01/2019
The team were quick, efficient and transparent with costs. The actual unit is far smaller than I imagined and quiet. My flat was 31 somedays this has made Summer fun again. Engineer arrived on time and was friendly and efficient. If you have the money do it
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Posted 6 years ago
Very pleased with my air conditioning and Urban Cooling's efficiency and speed with installation. Had 3 quotes, one was a lot more for the same thing and the other the same but chose Urban Cooling as they quickly gave me references of people to call as I hadn't used them before. The guys worked quickly and neatly and the next day the making good was excellent - no trace of anything. Have used it and am thrilled
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Posted 6 years ago
From initial enquiry to flexible , prompt , professional attention to detail we found the management at Urban a pleasure to deal with... how Other companies should show what customer service means! Installation went both smoothly and on time thanks to 2 great engineers.... can thoroughly recommend the company , it’s staff and of course it’s products.... john and Mary , central London
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Posted 6 years ago
My experience with Urban Cooling was very good right from first phone call to arrange a survey, through to the end of commissioning. I was impressed but the time taken to review the options for installation at my home, and the clarity with which they were explained, and the fact that the job ran to time. During the installation and commissioning, the team looked after my property very well, took time to clear up any mess and made sure I knew how the system worked before leaving. All in all a very good experience. Would recommend.
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Posted 6 years ago
So thankful this company exists! I quickly realised after moving into my new flat that it was a greenhouse in the spring and summer. After several weeks of misery I found this company - professional, responsive, fuss free and above all, a great product that really works. It’s great not to have an outside unit, which wouldn’t have worked easily for me. I did two rooms last year and have just done two more this year and am looking forward to a comfortable summer. I think the price is reasonable for what you get, and I was very pleased with the results last summer.
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Posted 6 years ago
Excellent, professional service. The team couldn’t do enough to minimise the disruption to us and each day ensured there was no mess. Would definitely recommend!
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Posted 6 years ago
I bought a water-cooled system from another company that broke as soon as it was installed. When the other company was unwilling or unable to fix it, I hired Urban Cooling to install a new system. The new system, installed by Urban Cooling, seems to work just fine. They were very knowledgeable, showed up when promised, and seemed to do a great job.
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Posted 6 years ago
Very pleased with the air con that Urban Cooling installed. Install team were professional and friendly. House was left tidy and 'making good' repair work to ceiling was of a very high standard. We did have one or two snags during installation, but to their credit they took it very seriously and sent someone out the next working day to resolve the issue.
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Posted 6 years ago
The unit has not been tested thoroughly as yet but from our limited trial of it, it seems that it will meet our needs when the weather gets warmer later in the year
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Posted 6 years ago
Urban Cooling is rated 4.8 based on 289 reviews