UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, fair price and quick delivery”

Helpful Report

Posted 3 years ago

“Super pretty and sturdy. Easy to mount and install. *** does not include valves!!”

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Posted 3 years ago

“Excellent efficient order process and excellent delivery timescales. Item was well packaged”

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Posted 3 years ago

“Item arrived on time, very well packaged, not piped up yet but it’s a Stelrad so sure it’ll be fine.”

UKRadiators.com 5 star review on 11th February 2022

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Posted 3 years ago

Hi Scott, Thank you very much for your 5-star review. The rad fits perfectly in the space and am sure once plumbed in will provide a good heat output for the space! Please let us know if you should require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Perfect radiators packed to perfection would recommend the company.”

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Posted 3 years ago

Hi Stephen, Thank you very much for your 5-star review. I am pleased to hear this and thank you for your recommendation, it is greatly appreciated. I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Great service. Dealt with a shipping issue very efficiently.”

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Posted 3 years ago

Hello, Many thanks for your 5-star review, I am very pleased to hear this and hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Very easy to locate and purchase stylish designer radiators from. I would buy again.”

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Posted 3 years ago

Hello Colin, Thank you very much for your 5-star review. I am pleased that your shopping experience with us has been a positive one! We look forward to doing business with you again in the future. Kind regards Jess

Posted 3 years ago

“I have had to return 1 radiator on 3 separate occasions due to damage and defects. Although customer service have been polite and helpful the product is not fit for purpose (rust and dents).”

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Posted 3 years ago

Hello, Thank you for taking the time to write about your experience with us. I am sorry you received your order with damage, and the replacements arrived damaged also. Here at UK Radiators, we pride ourselves on our first-class customer service, and in this instance, we clearly dropped the ball. I can see that we did replace your order twice, and on the third delivery attempt the product was checked in the warehouse and had extra packaging applied before it left us to avoid any damage again but it was again, unfortunately, damaged in transit. Once again, I am sorry for the inconvenience caused and that we were unable to meet your expectations in this instance. If we can be of any further assistance, please don't hesitate to get in contact. Kind regards, Zoe

Posted 3 years ago

“Great radiator, great style. -1 For 2x wrong size sent first time -1 for all 3x rad boxes (and bag of valves) smashed and dented by Tuffnells BOTH times.”

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Posted 3 years ago

Hi Mark, Thank you for your review. I'm sorry to hear you had an issue with your delivery. I can see you contacted us in regards to the incorrect items received, however, we were not made aware of any damage to the boxes. I would assume the products themselves weren't damaged as we've not heard from you otherwise. If this isn't the case, please contact us on sales@ukradiators.com or call 0333 006 8227 so we can put this right for you. Kind regards, Zoe

Posted 3 years ago

“Fast delivery, good quality products Thanks John”

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Posted 3 years ago

Hi John, Many thanks for your 5-star review. I am very pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Great looking rad and helpful on line help”

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Posted 3 years ago

Hi Ian, Many thanks for your 5-star review. The rail looks great in your bathroom, I hope you are very happy with this! I'm glad that you received help with your order and if you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Excellent service, competative price and easy to deal with”

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Posted 3 years ago

Hi David, Many thanks for your 5-star review. I am pleased to hear this and I hope you are very happy with your purchase. If you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Great product”

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Posted 3 years ago

Hello, Thank you so much for the 5-star review. We really appreciate it. Kind regards, James

Posted 3 years ago

“Unbelievable fast delivery, radiator arrived and working brilliantly.”

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Posted 3 years ago

Hello Eric, Many thanks for your 5-star review. I am very pleased to hear that this arrived quickly to you and it is in good working order! I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“good service , speedy delivery and excellent product !!!”

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Posted 3 years ago

Hello Christine, Thanks for your 5-star review, it is greatly appreciated. I am very pleased to hear this and hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“100% perfect service fully recommended 👍”

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Posted 3 years ago

Hi Patrick, Thank you very much for your 5-star review. I am so pleased to hear this and thank you for recommending us, it is greatly appreciated! I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Delivery had no issues. Very satisfied customer”

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Posted 3 years ago

Hello Svetlana, Thank you very much for your 5-star review. I am very pleased to hear this and hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Prompt delivery, quality product”

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Posted 3 years ago

Hello Michael, Many thanks for your 5-star review. I am pleased to hear this was delivered to you in good time and I hope you are very happy with your purchase. Please let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 3 years ago

“very good quality and service”

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Posted 3 years ago

Hi Terry, Thanks so much for your 5 -star review. I am pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Easy to use website with delivery on time”

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Posted 3 years ago

Hi William, Thanks for your review. I am pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews