UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 1 Radiator from UK Radiators, Good communications, Despatched quickly and a very helpful Delivery driver. Not fitted yet, but looks great unboxed. Thankyou for great service all round.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star review! We are so glad to hear that you had a great experience with us, from the good communication to the quick dispatch, to the very helpful delivery driver. We are so glad you like how it looks unboxed and hope you are very happy with this once it has been fitted! Thank you for your kind words, and thank you for choosing UK Radiators!

Posted 1 year ago

“Excellent service arrived next day, look good and really pleased.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of UK Radiators! We really appreciate your positive feedback about the excellent service and that this arrived the next day. We're glad that you are so pleased with the look of the radiators! Kind regards UK Radiators

Posted 1 year ago

“Beautiful radiators, they pump out loads of heat. The house is so cosy with them- would definitely recommend!!”

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Posted 1 year ago

Thank you so much, Natalie, for the 5-star rating of UK Radiators! We are so glad to hear that our radiators are able to keep your house cosy and warm and that you would recommend them to others! Kind regards UK Radiators

Posted 1 year ago

“The radiator arrived bent and was so bent it looked as if it had been shut in a door or run over. I returned it to you and as yet have not received a refund for it . I hope this is now being processed but have not heard from you.”

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Posted 1 year ago

Hello, I am very sorry to hear that your radiator arrived with damage, it is always frustrating when a damaged item is received, despite our best efforts to prevent this. I can see that you requested a return for a refund, rather than a replacement and we arranged for the courier to collect this accordingly. I can also see that your full refund has also been processed. Kind regards, James

Posted 1 year ago

“good quality radiator thats looking good and heating well”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of UK Radiators! We are so glad to hear that our radiator is good quality, looks good, and is heating well! Kind regards UK Radiators

Posted 1 year ago

“Great product, delivered when said, reasonable priced. I will be ordering more from UK radiators 👍”

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Posted 1 year ago

Thank you so much for your glowing 5-star rating of UK Radiators! We're so pleased to hear that the products you ordered from us were great, delivered when stated and came at a reasonable price. We look forward to serving you again in the future! Kind regards UK Radiators

Posted 1 year ago

“The service and ordering of the item that I bought was so easy and the delivery was great”

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Posted 1 year ago

Thank you Mark, for your 5 star rating of UK Radiators. I'm glad to hear that you found our service and ordering process easy and that the delivery exceeded your expectations. Your feedback is much appreciated! Kind regards UK Radiators

Posted 1 year ago

“Excellent service from UK Radiators- easy to order, quick to arrive, and easy to return if needed. We are looking forward to ordering from them again soon.”

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Posted 1 year ago

Thank you Alison for your five-star rating of UK Radiators! We are thrilled that you have enjoyed our excellent service. We are glad that it was easy for you to order, quick for you to receive, and easy to return if needed. We hope your experience has been enjoyable and we look forward to doing business with you again soon. Kind regards UK Radiators

Posted 1 year ago

“Very speedy shipping and radiator was lovely. Great quality and especially happy with the black finish.”

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Posted 1 year ago

Thank you so much for your 5 star rating of UK Radiators! We really appreciate your kind words, especially about the speed of shipping and beautiful black finish. We're thrilled to know that you're happy with the quality of the product. Thank you so much for your support! Kind regards UK Radiators

Posted 1 year ago

“Efficient service -good quality product- well packaged for delivery-all at a very reasonable price.”

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Posted 1 year ago

Hi Gillian Thank you for your 5-star rating of UK Radiators! We are delighted to hear that you were pleased with our efficient service and high quality products that were well packaged. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 year ago

“These particular radiators are excellent quality and a pleasure to fit.”

UKRadiators.com 5 star review on 22nd December 2023

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Posted 1 year ago

Hi Graham, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 year ago

“Ordered a Grey Horizontal rad , and all delivered very promptly and product very good .”

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Posted 1 year ago

“Found you via search engine, after our kitchen radiator developed a leak. We required a radiator ideally with identical dimensions for existing valves, etc - yours was perfect. It was delivered only 2 days later, and fitted by my friend who is a gas-safe engineer and plumber. He said it was an excellent product, and much better than the old radiator. We like the style of the radiator fins, and the high gloss finish - photo attached.”

Helpful Report

Posted 1 year ago

Hello Angus, Thank you so much for taking the time to share your experience. It's fantastic to know that the delivery process met your expectations, arriving promptly within just 2 days. We really appreciate you attaching a photo; it's always great to see our products in action. Thanks again for choosing our radiator, and we hope it continues to enhance the comfort and style of your space! Warm Regards, UK Radiators

Posted 1 year ago

“Great quality product,looks great. Only way to improve would be the option of buying the collets separately as I have lots of pipe left and maybe a larger collet as an option. Overall a quality product.”

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Posted 1 year ago

Hello Keith, Thank you for taking the time to share your positive feedback with us! We appreciate your suggestion regarding the option to purchase collars separately, and the possibility of a larger collar. Customer input is invaluable to us, and we'll certainly consider these ideas as we strive to improve our offerings. If you have any more thoughts or if there's anything else we can assist you with, please don't hesitate to get in touch. We're committed to providing the best experience for our customers. Best regards, UK Radiators

Posted 1 year ago

“Brilliant service and I love my new radiator might have to do rest of house next!”

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Posted 1 year ago

Hello Caroline, Thank you so much for your review! We're thrilled to hear that you are pleased with our service your new radiator. If you decide to extend the upgrade to the rest of your house, we'll be more than happy to assist you! Best regards, UK Radiators

Posted 1 year ago

“It was my first time buying from UK Radiator,I was a little concerned because I’d never heard of them but the reviews were decent, so I thought what the hell and went for it. I’m pleased I did. The website was easy to use. They emailed to let me know it had been dispatched and delivery date. Very pleased with the product. I would be happy to recommend them to friends and family.”

Helpful Report

Posted 1 year ago

Hello Sharon, Thank you for taking the leap and choosing UK Radiator for your first purchase! We're thrilled to hear that your experience was a positive one and that you took the chance based on reviews like yours. Making our website user-friendly is a priority, and we're delighted to hear that you found it easy to use. Our team also values transparency, so we're pleased to know that our dispatch and delivery notifications were helpful in keeping you informed throughout the process. Thank you for considering recommending us to your friends and family – word of mouth is a powerful testament, and we're grateful for your support. Warm regards, UK Radiators

Posted 1 year ago

“So impressed with the speed of delivery and the communication. With a follow up order I was advised the item was out of stock and given a date when it would return and be dispatched. Everything needed for installation was included, as standard, with the order, which made installation a smooth process. Highly recommend.”

Helpful Report

Posted 1 year ago

Hello Steve, Thank you for taking the time to share your positive experience with our service. We're delighted to hear that you were impressed with the speed of delivery and the communication throughout your purchase journey. It's fantastic to know that you appreciated the heads up about the item being temporarily out of stock and the provided date for its availability and dispatch. We understand how crucial it is to keep our customers in the loop, and we're glad this aspect of our service met your expectations. Thank you for recommending us. We truly value your business and look forward to serving you again in the future. If there's anything more we can assist you with, please feel free to get in touch. Warmest regards, UK Radiators

Posted 1 year ago

“Excellent and easy to use website. On time delivery and high quality rads. Will use again.”

UKRadiators.com 5 star review on 20th December 2023

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Posted 1 year ago

Thank you so much for giving us a 5-star rating! We are so pleased that you had a great experience with our website, delivery times, and quality of our radiators. We are glad to hear that you will be using us again and we truly appreciate your feedback. Thank you for choosing UK Radiators! Kind regards UK Radiators

Posted 1 year ago

“Recently bought two more K Rad - Type 11 single panel radiators to replace old, much bigger ones. Excellent service from UK Radiators. Now that they're installed, the radiators look great and are performing well.”

Helpful Report

Posted 1 year ago

Thank you Jonathan for your fantastic 5 star rating of UK Radiators. We are delighted to hear that you were thrilled with the service and that your new radiators are looking and performing great. We're very grateful for your loyalty in returning to UK Radiators with your needs. Thank you! Kind regards UK Radiators

Posted 1 year ago

“Ordered another radiator after previously using UK the product looks very good and was delivered in only a few days 👍🏻”

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Posted 1 year ago

Thank you so much, Neville, for your 5 star rating of UK Radiators! We are so pleased to know that our product looks great and was delivered so quickly! We appreciate your support! Kind regards UK Radiators

Posted 1 year ago

UKRadiators.com is rated 4.7 based on 4,470 reviews