UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product for price”

Helpful Report

Posted 4 years ago

Hello Joan, Thanks a lot for your 5-star review, I am very pleased that you are happy with your purchase. Kind regards Jessie

Posted 4 years ago

“Good web site easy to order delivery fantastic very pleased.”

Helpful Report

Posted 4 years ago

Hi Terry, Thank you very much for your 5-star review, I am pleased to hear your experience shopping with us has been a positive one. If you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“Very good service definitely recommend would definitely use again thankyou very much .”

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Posted 4 years ago

Hello, Thank you for your 5-star review, I am pleased to hear that you are happy with your experience shopping with us and we look forward to doing business with you in the future. Kind regards Jessie

Posted 4 years ago

“Received rad well before recommended delivery date well wrapped well protected. Fitted perfectly Client satisfied.”

Helpful Report

Posted 4 years ago

Hello Raymond, Many thanks for your 5-star review, it is great to hear that the item was delivered in good time and that your customer is satisfied! If you require any assistance, now or in the future, please let us know and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“Radiator arrived in good order and is doing a cracking job in my bathroom”

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Posted 4 years ago

“Lovely product - quick delivery”

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Posted 4 years ago

Hello Asma, Thank you very much for your 5-star review. I am pleased to hear that you are happy with your purchase. Kind regards Jessie

Posted 4 years ago

“Great quality and prices and delivered really quickly and packaged really well. Would definitely recommend.”

Helpful Report

Posted 4 years ago

Hi, Thank you very much for your 5-star review, I am very pleased that your experience shopping with us has been a positive one. Thanks for your recommendation, it is much appreciated. Kind regards Jessie

Posted 4 years ago

“Great product and we love it”

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Posted 4 years ago

Hello Danny, Thank you so much for the 5 star review, much appreciated! James

Posted 4 years ago

“Very good customer service with swift delivery & good price for the radiator i wanted highly recomend this company”

Helpful Report

Posted 4 years ago

Hi Sean, Thank you so much for your 5-star review, your comments are appreciated and I am pleased to hear that your shopping experience with us has been a positive one. Thanks for recommending us! Kind regards Jessie

Posted 4 years ago

“Love this radiator. My only dislike is how far it is from the wall. It's not necessary to be so far, even though it is comfortable but takes so much space and now I cant open the door fully as it sticks out. Smaller brackets should be offreed. Also cant seem to find an automated timer setting and needs to be switched on manually all the time, but maybe it's just me.”

Helpful Report

Posted 4 years ago

Hello Kristina, Thank you for your review. I am sorry to hear that this projects further than expected, we will feed this back to our product team to see if it is possible to reduce this. If you need any help with the operation then please get in touch with our customer service team who will be able to advise or send you a copy of the manual. Kind regards, James

Posted 4 years ago

“Fantastic product. I needed tall pipe sleeves to reach rads positioned above high skirting. Most suppliers have 150mm or 180mm sleeves, at 300mm these are perfect. Excellent finish to match my new anthracite designer radiators and the ground caps add that final touch of elegance. Please note, the completed installation is solid, the sleeves fit snugly into grommeted ground caps, no loose parts or rattling. I need some more white sleeves for my next job and will defintely be purchasing from UK Radiators.”

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Posted 4 years ago

Hello Lee, Thank you very much for your 5-star review. It is great to hear that you are happy with your purchase, the rad looks great in the space! If you require any assistance, now or in the future, please do not hesitate to contact us. We look forward to doing business with you again. Kind regards Jessie

Posted 4 years ago

“Really pleased with this radiator. The BTU heat is excellent in comparison to others online and price is also very good. Delivery was prompt and the online chat advice was really helpful in deciding valve colour. Have already recommended to friends.”

UKRadiators.com 5 star review on 30th November 2021

Helpful Report

Posted 4 years ago

Hi Catherine, Thank you so much for your 5-star review, the radiator looks so good on the wall! I am very pleased that your shopping experience with us has been a positive one and that we were able to assist you with your purchase. Thanks for recommending us, it is greatly appreciated. Kind regards Jessie

Posted 4 years ago

“Thanks to Radiators I'm very Very please with my item and delivery service 😀”

Helpful Report

Posted 4 years ago

Hi Frederick, Thank you for your 5-star review. I am happy to you that you are pleased with your purchase and that your experience shopping with us has been a positive one! Kind regards Jessie

Posted 4 years ago

“Excellent service great website gives all the information that you would need to purchase without physically going to a store to look, the only problem we had was the valves that came with the radiator(that I ordered so probably should have been more vigilant) were for verticle fitting and we wanted to fit the radiator horizontally hoping to be able to return these for a refund? The radiator itself is of great quality and looks fantastic, would recommend and use this company again without hesitation.”

Helpful Report

Posted 4 years ago

Hi Trish, Thank you very much for your 5-star review, I must say this radiator looks great in the space and I am so pleased that you found the website easy to navigate and full of useful information, we pride ourselves on ensuring that all of our products have the correct information that makes it easy for our customers to find the perfect item. Regarding the valves, if you email us directly then we can arrange a return for you. I look forward to hearing from you. Kind regards Jessie

Posted 4 years ago

“Excellent product and a very speedy delivery.”

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Posted 4 years ago

Hello Peter, Thanks so much for your 5-star review, I am pleased that you are happy with your purchase. Please do not hesitate to contact us, should you require any assistance, and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“I bought Chrome polished pipe covers - made of Brass. Delivery was very swift. Product is very neat - the pipe sleeving fits snugly over 15mm pipe and fits tightly within the collars. Looks superb. I am sure these will last much longer than the cheap plastic versions which lose their chrome surface in a very short time.”

Helpful Report

Posted 4 years ago

Hello Mike, Many thanks for your 5-star review, it is good to hear that you are happy with your purchase and that the pipe covers are a good fit! Please let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“Brilliant customer service. My first order was lost in the post and it was very quickly rectified and replaced with the minimum of fuss. The towel radiator I purchased was very good quality at a great price.Would highly recommend .”

Helpful Report

Posted 4 years ago

Hello Debra, Many thanks for your 5-star review. It is great to hear that you are happy with your purchase. I am sorry that there was an issue with the delivery and am pleased that we were able to sort this out quickly and without further issue, for you. Kind regards Jessie

Posted 4 years ago

“Excellent service. Arrived within a couple of days as promised.”

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Posted 4 years ago

Hello Simon, Thank you for your 5-star review. I am pleased to hear that the service you experienced from us was a positive one and I hope you are very happy with your purchase. Kind regards Jessie

Posted 4 years ago

“Very neat valves,& fast delivery”

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Posted 4 years ago

Hi Alan, Thank you for your 5-star review. I hope you are very happy with your purchase and I am pleased that these were delivered to you in good time. Kind regards Jessie

Posted 4 years ago

“The staff Josie who answered my chat was very helpful To find a suitable towel radiator on line took a long time to search an ideal radiator but I was pleased to find a big range of choice . This was my first chance to deal with with UK radiators & feel satisfied.”

Helpful Report

Posted 4 years ago

Hello Harmohan, Thank you for your 5-star review. I am so pleased to hear that we were able to help you source the right product for you and it is great that your first experience shopping with us has been a positive one. Please do not hesitate to contact us, should you require any assistance in the future. Kind regards Jessie

Posted 4 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews