UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Radiator looks amazing , deliver on time . Definitely recommend really pleased with it.”

UKRadiators.com 5 star review on 30th December 2021

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Posted 3 years ago

“Excellent products, fast delivery and very well packed.”

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Posted 3 years ago

“The picture and item weren’t as shown. On the picture the caps look brushed steel not plastic chrome tops”

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Posted 3 years ago

Hello, I am sorry to hear that the item received was not as you expected. We offer a free returns process for any item that you are not happy with once received, as long as it has not been installed and can be packaged in the original packaging. Kind regards, James

Posted 3 years ago

“Delivered on time. Good product 👍”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“wrong description online which meant I ordered the incorrect radiator. Ordered over a month ago and still haven't been refunded.”

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Posted 3 years ago

Hello, I am very sorry that there was a difference on the listing to the product, we are investigating this with the manufacturer and will update the description as soon as we have a confirmation from them. Once the item has been returned we will provide you with a full refund. Kind regards and our apologies again for the inconvenience caused. James

Posted 3 years ago

“Ibidered 4 rads and two are out of stock for 8 weeks”

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Posted 3 years ago

Hello Michael, Thank you for your review. I have checked your order and the product listing and order confirmation both show that these two radiators are Out of Stock and that the delivery date is to be confirmed. We have discussed this with you and you have advised that you are happy to wait for these. Kind regards, James

Posted 3 years ago

“Superb experience buying from UK Radiators. Really fast delivery, radiator looks fantastic and was just what we wanted. After sales care was faultless too, quick responses and it was made so easy to return the valve I didn't need. Would highly recommend”

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Posted 4 years ago

“Arrived quickly. Works a treat. Highly recommended :)”

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Posted 4 years ago

“Excellent product quickly delivered.”

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Posted 4 years ago

“I would definitely give a 5-star rating, for both the service and the product. Both the radiator and valves arrived on time, well packaged. The valves had to be returned, which happened without a hitch, postage paid by UKR. The radiator looks well, my daughter is very pleased with it.”

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Posted 4 years ago

Hello Geoffrey, Thank you for leaving us a lovely review. We are very pleased to hear that you are happy with your order and that we were able to assist you with returning the valves to us. Best regards, James

Posted 4 years ago

“Great rad, looks the really smart as do the thermostatic valves”

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Posted 4 years ago

Hello Leanne, Thank you very much for your 5-star review. I am very pleased to hear that the radiator and valves look smart and hope that you are very happy with your purchase. Kind regards Jessie

Posted 4 years ago

“Received in a few days of ordering so service good and item looks good on wall after a long wait for our fitter to get around to it but very happy with product”

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Posted 4 years ago

Hello Carole, Thank you so much for the lovely review. We're pleased to hear that you're happy with the installed item. If you'd like to share a photo of this on our social media pages please feel free to do this, we'd love to see it! Kind regards, James

Posted 4 years ago

“Valves were perfect”

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Posted 4 years ago

Hello Richard, I'm glad to hear all was well with your order, please let us know if there is anything else that we can help with. Kind regards, James

Posted 4 years ago

“A great wee find...fantastic selection of radiators all reasonably priced. But best of all free delivery to Northern Ireland! Thank you!!!”

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Posted 4 years ago

Hello Kevin, Thank you for your review, I'm glad we were able to help you with what you were looking for. Please let us know if we can help with anything else. Kind regards, James

Posted 4 years ago

“Finally the radiator was fitted it looks stunning and I like the curved bars that make it easy to put the towels over. The shine of the stainless steel work well with the cream tiles with grey grouting and the white furniture.”

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Posted 4 years ago

Hello, Thank you for the lovely review, I'm glad to hear that you're happy with your radiator. If you've got any photos of this then please tag us on our social media pages or email them over to us, we'd love to see them! Kind regards, James

Posted 4 years ago

“Excellent service very prompt”

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Posted 4 years ago

Hi Phillip, Thank you very much for your 5-star review, I am pleased to hear this and I hope you are very happy with your purchase. Kind regards Jessie

Posted 4 years ago

“All as described”

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Posted 4 years ago

Hi Tomasz, Many thanks for your 5-star review, I hope you are very happy with your purchase. Kind regards Jessie

Posted 4 years ago

“Very pleased, the radiator looks and works great”

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Posted 4 years ago

Hello, Thank you for the review, we're pleased to hear you're happy with the radiator received. Kind regards, James

Posted 4 years ago

“RADS LOOK GREAT, THANKS”

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Posted 4 years ago

Hello Stuart, Many thanks for your 5-star review, I am so pleased to hear that you are happy with the rad and how it looks! Kind regards Jessie

Posted 4 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews