UK Tights Reviews

Name: UK Tights
Address: The Arsenal, Heapy Street, Macclesfield
Rating: 4.79

4.8 Rating 32,672 Reviews

97 %

of reviewers recommend UK Tights

4.8

Based on 32,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01625 460180

Email:

customerservice@uktights.com

Location:

The Arsenal, Heapy Street
Macclesfield
SK11 7JB

UK Tights 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

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“UK tights offered a fast and efficient service however the quality of the product I purchased was awful. Pretty Polly nylon hold ups were my go to for years however the tights I received were nothing like those I enjoyed wearing for years. I don’t know if that’s the manufacturer’s fault or if UK tights are knowingly stocking an inferior product but I will not be ordering these again. The lace portion of the hold up has shrunk by around a third, the material is scratchy and rough, the dye hasn’t fixed in places and the rubber grips are nothing like the original (and therefore the tights don’t ‘hold up’ properly). Very disappointing”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for contacting us. I'm very sorry indeed to hear that your hold ups weren't to the standard that you (and we) have come to expect from Pretty Polly. In answer to your question, we source all items directly from Pretty Polly (in the UK) so they are 100% genuine. Now and again, depending on various factors of supply, hosiery brands can change manufacturers, which may result in slight differences in the end product. This is true for Pretty Polly, as I know that they have changed manufacturers here and there over the past few years (including moving manufacture from Ukraine due to the ongoing war). Whilst designs may differ very slightly, Pretty Polly works closely with all manufacturers to ensure that they are almost exact and that the quality of their brand is upheld. From what you've described, there has been a serious failing with a recent batch, and I know that Pretty Polly would want to know about this. Please would you kindly return the product(s) and packaging to us, so that we can see the faults described, and forward the issue to Pretty Polly? (They will need to see the packaging as the batch number is printed on the barcode label.) You can arrange a free tracked return by going to our returns page at https://www.uktights.com/page/returns. We'll be very glad to offer you a full refund or an exchange for a similarly-priced item of your choosing, whichever you prefer. Thank you. Kind regards, UK Tights Customer Service

Posted 1 year ago

“Am older guy with severe physical disability. Because of problems with my legs and feet, I use these as socks:). They retain their stretch and warm, silky feel however many times you wash them and last for years. My carers love them for being so easy to put on and take off. Although not cheap, they are worth every penny if you have similar issues. The look good too:).”

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Posted 1 year ago

“I bought charmos 24/7 3 pair pack tights x-large which omly comes half way up my legs, and i also bought silky smooth tights xx-large which should of come in the same packaging which never came.”

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Posted 1 year ago

Hi Lesley, I'm sorry to hear of your disappointing experience with the Charnos tights. If you would like to contact us at customerservice@uktights.com, we'll be glad to double-check the sizing with you. Although unusual, it is possible that a smaller size was wrongly packed at the factory. If so, we'll be very glad to replace the full 3 pair pack. Regarding the Silky tights, I can confirm that these were included in the parcel when it was sent. Our software is configured so that orders cannot be dispatched unless all in-stock items' barcodes have been scanned. We have re-weighed both items together and they match the weight that was recorded at dispatch. The weight of your parcel was again confirmed by Royal Mail when it entered their network. If you believe that the parcel was damaged upon arrival, resulting in a missing item, please let us know in your email as this is something that we would need to follow up on with Royal Mail. Thank you. Kind regards, UK Tights Customer Service

Posted 1 year ago

“Two pairs of Gypsy Sheer Pantyhose...love them and my wife loves me in them too. My legs look and feel great x”

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Posted 1 year ago

“Absolutely delighted that my order was received the day after placing it. I cannot purchase Charnos 60 den coloured opaques in Leeds so buy online from UK Tights - always exemplary service.”

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Posted 1 year ago

“Very good service and response to my needs. Thank you.”

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Posted 1 year ago

“This is a great place to shop with top-quality products. I was pleasantly surprised to find that the prices were considerably lower than other sellers of the same product.”

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Posted 1 year ago

“Very nice tights, rapid delivey.”

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Posted 1 year ago

“Wonderful service. Fast delivery. Thank goodness able to speak to a t human being and not a machine. Amazing service and order was correct thank you”

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Posted 1 year ago

“Superb products and super speedy delivery.”

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Posted 1 year ago

“Excellent service tight arrived within 48 hours”

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Posted 1 year ago

“Took a while to recieve them ,I'm happy with the purchase, thanks”

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Posted 1 year ago

“Lovely tights will definitely buy again”

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Posted 1 year ago

“Tights arrived very quickly and were very high quality.”

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Posted 1 year ago

“I haven't bought tights on-line before, so was relieved to find the website of UK Tights easy to navigate with clear descriptions of the various options on offer. My order arrrived promptly and was just what I wanted! So full marks, and many thnaks”

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Posted 1 year ago

“First class service: will use again”

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Posted 1 year ago

“Ordered 7 pairs of tights in various types which can within 2 days of ordering, received 5 pairs of which are excellent quality and am very pleased with the quality and service received. Going on the quality of the goods I have received am sure I will be equally happy with the remainder of my order when it arrives when back in stock.”

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Posted 1 year ago

“Arrived quickly. Easy to use website.”

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Posted 1 year ago

“Before I brought tights from you I sent an email giving my height Size shoe, dress size ect but when I got the tights they were to long made me look like Nora battery . Made good and did feel nice on”

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Posted 1 year ago

“Excellent service could not believe how quickly my order was delivered”

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Posted 1 year ago

UK Tights is rated 4.8 based on 32,672 reviews