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UK Tights Reviews

4.8 Rating 32,054 Reviews

97 %

of reviewers recommend UK Tights

Company Reviews

Product Reviews

4.8

Based on 32,054 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01625 460180

Email:

customerservice@uktights.com

Location:

The Arsenal, Heapy Street
Macclesfield
SK11 7JB

UK Tights 5 star review on 1st December 2020

UK Tights 5 star review on 24th November 2020

UK Tights 5 star review on 19th October 2020

UK Tights 1 star review on 5th October 2020

UK Tights 1 star review on 5th October 2020

UK Tights 5 star review on 26th September 2020

UK Tights 1 star review on 20th September 2020

Judith Rogerson

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tights are beautiful & arrived promptly, thank you. However, Dawn, I was disturbed to find that when I submitted my D.O.B. details to your site, it immediately switched off, and I then received a security message from Google telling me that my email account had been accessed by a different Mac computer based in South Shields and advising me to change my password & sign up to 2-step email account verification, which I subsequently did & have so far had no further problems. But do UK tights have an ulterior motive for asking for people's D.O.B.? and can you comment please on why the above happened, because needless to say, it greatly concerns me with regard to any future purchases from your site. I await your reply with interest. Thank you, Dave Harris.”

Posted 4 years ago

Dear Dave, I'm very glad to hear you loved the order, that's great! Thank you too for contacting us with regards to your security concerns, I can understand this and will be glad to address this with you. Please rest assured that we take both your privacy and security very seriously. Some of the ways in which you are fully protected when using https://www.uktights.com/ include: * Verified Secure Connection by Google and Certified by Rapid SSL - You can view the above by going to our website and clicking on the green padlock next to the URL (https://www.uktights.com/). Note, when a website has an 's' after the 'http', this also indicates that it is a secure site. * Website encryption * Fully up-to-date and active firewall * Around the clock security on our off-site servers * Encrypted telephone software Importantly, we collect the minimum amount of data possible from you to place your order and retain your data only as long as you wish us to. All information is used only by us and never given or sold to 3rd parties. Your date of birth is used for 1 purpose, and that is to provide you with a birthday gift certificate of £5.00 each year, to thank you for your custom. For our full privacy policy, please visit: https://www.uktights.com/page/privacy. If you have any further questions about this, please feel free to contact us by email at customerservice@uktights.com or on (+44)01625 460180. Regarding Google contacting you about your email being hacked, I regret that this is something which is more prevalent at the moment. I myself have sporadic notifications from my email client asking me to update my password as "someone else" may be accessing my account. However, the good news is that email providers' security seems to be exceptionally advanced and is winning out against any would-be hackers. I hope that this information puts your mind at ease, and again, please do feel free to contact us if you have any further queries or concerns. We are only too glad to help. Thank you very much. Kind regards, Keri Alexander Customer Service Manager UK Tights

Posted 4 years ago

“one were totaly to small other bearly fitting in”

Posted 4 years ago

Dear Customer Thank you for your feedback. I am sorry to hear that you have experienced sizing issues with your order. If you would be so kind as to drop me a quick email on customerservice@uktights.com, I will be able to help you with sizing and advise you as required. I will look forward to hearing from you. Best wishes Toni UK Tights Customer Service.

Posted 4 years ago

“Worst tights I’ve ever bought. Sizing totally wrong and on,y came to my lower hip. Then rolled down. Supposed to have support. Absolutely no support. Couldn’t wear them. Emailed to advise and still waiting for response.”

Posted 4 years ago

Thank you for your review. I can see that I replied to your original complaint yesterday and I would like to apologise for the delay in responding to you. We are currently experiencing a high volume of inquiries at the moment, and we personally, reply to each one as quickly as possible. I am sincerely sorry to hear that you were disappointed with your purchase, and I advised in my email to you, our returns process. If you have any further queries, please do let me know. Warm regards Toni UK Tights Customer Service.

Posted 4 years ago

“The quality of tights we received was unacceptable. Even the size was right - tights teared in a first few minutes.”

Posted 4 years ago

Dear Redita I am sorry to hear that you have received a defective garment. This is something we don't like to hear and you are more than welcome to return them to us. We can either issue an exchange, credit note or a refund. We will also feedback your complaint to the manufacturer. Please use the free-post returns label included in the order, or if you haven't got it anymore you can print one off here: https://www.uktights.com/page/return-label I hope this helps and if you have further queries, please do not hesitate to contact me. Best wishes Toni UK Tights Customer Service

Posted 4 years ago

“Yet to receive!”

Posted 4 years ago

“Can you please tell me where my tights are, hard to review when I haven't received them”

Posted 4 years ago

Dear Roisin Thank you for your review. I am concerned to see that you had not received your order 10 days after it was ordered and dispatched. Please would you kindly email (customerservice@uktights.com) or call us on +441625 460 180 to let us know if your order has arrived? If not, we can look into this for you. Thank you very much. Kind regards, Keri Customer Service UK Tights

Posted 4 years ago

“Half on one of the pairs of tights had totally disintegrated so had to be returned.”

UK Tights 1 star review on 15th May 2019

Posted 4 years ago

Dear Helen, Thank you for your review of the Aristoc Ultimate 15 Denier Seamless Tights with attached photo. As we agreed on the phone, this is certainly very strange indeed and we'll be most glad to offer a full refund on your item's return with our apologies for the disappointment this caused. Please do also be sure to remember to use your offer code, should you be placing an order in the future. The faulty item will also be forwarded on to Aristoc as we are very surprised that made it past their usually excellent quality control. Best wishes, Keri Customer Service UK Tights

Posted 4 years ago

“I have only rated it one star because they didn’t fit, too tight around the waist and because of that I laddered them straight away.”

Posted 5 years ago

Thank you for your review. I am sorry to hear that you have received a defective garment. This is something we don't like to hear and you are more than welcome to return them to us. We can either issue an exchange, credit note or a refund. We will also feedback your complaint to the manufacturer. Please use the free-post returns label included in the order, or if you haven't got it anymore you can print one off here: https://www.uktights.com/page/return-label I hope this helps and if you have further queries, please do not hesitate to contact me. Best wishes Toni UK Tights Customer Service

Posted 5 years ago

“I ordered my tights on a Sunday hoping to have them until Thursday (1-3 working days, as they said) still haven't received them, I have sent them 3 emails haven't even gotten a reply since last week. I wanted the tights for last Saturday, so now even if I get them, they will be of no use to me, just a waste of money and time.”

Posted 5 years ago

Dear Martha Thank you for your review. Unfortunately, you had emailed us over the Easter weekend, when our office was closed on Good Friday and Bank Holiday Monday. I did indeed reply to you at our first opportunity when the office reopened on Tuesday 23rd April. I can also see that I requested some further clarification from you, concerning the delivery information, so that I could confirm that we dispatched your order to the correct address. We need to do this, as per instructions from Royal Mail, when we log a missing item investigation. As yet, I don't appear to have had a reply from you. In the meantime, if your order has been received, I did advise that you're very welcome to return for a full refund. Please do not hesitate to contact me at customerservice@uktights.com should you have any further queries. Kind regards Toni UK Tights Customer Service.

Posted 5 years ago

“Bought 2 prs of tights.One pair was far too long in the leg.Never had that before in any tights Iv bought.Tried second pair,they appeared to be fine.Half way through the night I had to take them off.Sagging??Binned.”

Posted 5 years ago

Dear Linda Thank you for your review. I am sorry to hear that you have received a defective garment. This is something we don't like to hear and you are more than welcome to return them to us. We can either issue an exchange, credit note or a refund. We will also feedback your complaint to the manufacturer. Please use the freepost returns label included in the order, or if you haven't got it anymore you can print one off here: https://www.uktights.com/page/return-label I hope this helps and if you have further queries, please do not hesitate to contact me. Best wishes Toni Kelly customerservice@uktights.com

Posted 5 years ago

“Size totally wrong. Supposed to get plus size. Had to throw in bin, crutch hardly reached my knees and I’m only size 18-20. Very disappointing”

Posted 5 years ago

Dear Mrs Buxton Thank you for your review. I am sorry to hear that you have received a garment that doesn't match the size bought. It sounds like you have received an incorrectly packaged item. We can either issue an exchange, credit note or a refund. We will also feedback your complaint to the manufacturer. Please use the free-post returns label included in the order, or if you haven't got it anymore you can print one off here: https://www.uktights.com/page/return-label I hope this helps and if you have further queries, please do not hesitate to contact me. Best wishes Toni UK Tights Customer Service

Posted 5 years ago

“I have still not received my order I ordered tights and stockings a week ago and neither have arrived yet”

Posted 5 years ago

“Giulia knee length are of appalung quality. I wore them once and they got ripped. Don’t waste your money.”

Posted 5 years ago

“Not received them as yet.”

Posted 5 years ago

Dear Georgina Thank you for leaving this feedback. As we have now established your item is, in fact, missing with Royal Mail; I will leave it in their hands to investigate. Fingers crossed, we will get to the bottom of this soon. Best wishes Toni

Posted 5 years ago

“Pamela Mann Crotchless Tights I would deem not fit for purpose. They are nicely styled but the hole giving them the "Crotchless" name is barely bigger than a 50p piece? This opening needs to be much, much bigger hence my rating.”

Posted 5 years ago

Dear Customer, I'm very sorry to read about the poor experience you've had with your Pamela Mann Crotchless Tights. These certainly aren't fit for purpose if the crotchless area is as small as a 50 pence piece. This item has proven extremely popular since its launch, I have seen the item myself and can say that you have received a faulty product. My apologies for any disappointment. Please do return this to us using the freepost returns label provided. We'll be very glad to send a replacement straight out and return the faulty item to the manufacturer for quality control. Thank you. Kindest regards, Keri Customer Service UK Tights

Posted 5 years ago

“I love the fact you’ve sent me a “how did we do” email when a) I still haven’t received the product and b) your customer service haven’t even bothered to reply to my original email of complaint. How did you do?! Well you didn’t do anything other than take my money, proudly proclaim the item had been deapatched and then it was all quiet on the hosiery front. All I can say is thank the lord for Tesco and their bargain hold ups because they saved the day. I’ll never use you again and I most certainly certainly will never recommend you. In fact I’d go as far as tell people to not touch you with a barge pole. Absolute shambles.”

Posted 5 years ago

Dear Rachel Thank you for your feedback, and please accept my sincere apologies for the issues you have experienced. I have replied to your original email enquiry, which unfortunately had gone to our spam filter in error. "I am so sorry to hear of the delay in your order reaching you. All of our orders are shipped out to our customers using First Class Royal Mail, and we advise that 1-3 workings days is the usual delivery time. We know from regular customer feedback that most orders arrive the next day. That being said, we have had a few complaints regarding delivery delays from last week. I have spoken to our local Royal Mail distribution point, and they have advised that they did indeed encounter some issues getting mail redistributed from their Manchester depot due to the adverse weather conditions that we were subjected to here in the Northwest on Tuesday, Wednesday and Thursday of last week. I am told that all mail has now either been delivered or is out for delivery." Once again, I am really sorry about the issues you encountered and I sincerely hope that we have some way been able to restore your faith in our service. If you have any other queries, please do not hesitate to reply to my earlier email. Warm regards Toni - Customer Service

Posted 5 years ago

“spot on everything as expected very very good product also very good my wife loves them”

Posted 5 years ago

Hi Micheal Thank you for your feedback. It's great to hear that your wife loves them! Did you happen to press 1 star instead of 5 though? ;-) Best wishes Customer Service

Posted 5 years ago

“Glitter tights very thin and one leg is very saggy at ankle or wise nice but look odd so did not ware them on New Year’s Eve”

Posted 5 years ago

“As soon as I put my foot in the leg they laddered, I'm so careful couldn't believe it 8.99 and straight in the bin”

Posted 5 years ago

Dear Allison, I'm sorry to hear of the problem with your tights. If you are able to retrieve your tights to return them with our freepost label (as per our faulty item policy), we will be glad to take a look with a view to offering a replacement/exchange or refund. Thank you. Kind regards, Keri, Customer Service, UK Tights.

Posted 5 years ago

“Absolutely disappointed with these tights. I spent my time putting them on & was so careful after reading a previous review. Despite all my efforts they still pulled which went straight down. I had ordered these for a special party & wasn't able to wear them, really upset & a waste of £23.”

Posted 5 years ago

Hi Liza, I'm sorry to see that you had a problem with these 15 denier tights. I can see back on the 20th of December that we agreed to send out a replacement pair of thicker, 20 denier tights for you to try instead. Please let us know how you got on. Best wishes, UK Tights.

Posted 5 years ago

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UK Tights is rated 4.8 based on 32,054 reviews