UK Tights Reviews

Name: UK Tights
Address: The Arsenal, Heapy Street, Macclesfield
Rating: 4.79

4.8 Rating 32,054 Reviews

97 %

of reviewers recommend UK Tights

4.8

Based on 32,054 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01625 460180

Email:

customerservice@uktights.com

Location:

The Arsenal, Heapy Street
Macclesfield
SK11 7JB

UK Tights 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst tights I have ever tried! The fabric is very harsh on skin and made me itchy and wanted to take them off immediately. A waste of time and money.”

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Posted 1 year ago

“The fiore tights have no stretch in them at all. I put them on once and my hand went straight through them, as if made of paper. They've gone straight in the bin. Absolute waste of time and money”

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Posted 1 year ago

“Still waiting for a delivery of stockings!! ONly one pair delivered”

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Posted 1 year ago

Hi Janette, Thank you for your recent order of 25-10-2022. At the time that it was placed, 1 item was in stock and 1 item was awaiting stock (10-20 days) and the stock reserved for you. Product availability is displayed on the product page before adding to the basket, in the basket before payment and also in your order acceptance email. If you're happy to keep your stock reserved, that's great. If you'd prefer to swap or cancel for a refund, please let us know and we'll be happy to assist. Tel: 01625 460180 Email: customerservice@uktights.com Kind regards, UK Tights Customer Service

Posted 1 year ago

“Only one of two items has turned up. We feel as though we have been conned.”

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Posted 1 year ago

Dear Nick, At the time of placing your order with us, 1 item was in stock and 1 item was awaiting stock and has been reserved for you. Product availability is displayed on the product page before adding to the basket, in the basket before payment and also in your order acceptance email. Usually, items awaiting stock are replenished within 10-20 days, however, we regret that Aristoc is experiencing delays as a number of their products are made in Ukraine. They have recently provided an updated ETA of mid-November. If you would like to keep your order live, that's great. We'll keep your stock reserved and automatically send it as soon as it becomes available. If you'd prefer to swap for another item or cancel for a refund, please email us at customerservice@uktights.com or telephone our team at 01625 460180 and we'll be most glad to assist. Thank you. Kind regards, Keri UK Tights Customer Service

Posted 1 year ago

“Received order 2 pairs of stockings which arrived promptly but on opening the package the pair of Fiore Milena red stockings part of the lace top was not fully attached to the stocking. The other pair ( Fiore Vespa red was OK ) there was no damage to the packaging”

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Posted 1 year ago

Hi Kenneth, I'm very sorry to hear that you've received a faulty item. Please would you kindly email a photo of the fault to customerservice@uktights.com and we'll be most glad to replace it? Kind regards, UK Tights Customer Service

Posted 1 year ago

“I used this website Purley because it was advertised as plus size.I ordered 5XL I am 5ft 8. The tights went as far as my knee I also thought the quality of the tights were very poor for the price. The tights were unusable and I would not recommend to women my height.”

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Posted 1 year ago

Hi Tim, I'm really sorry to hear that you're unhappy with your purchase. Unfortunately, you have purchased size XL not 5XL, which could account in part for the sizing discrepancy. However, the XL should still fit up to 5'8" so we would likely deem the tights as faultily sized (depending on your hip size and weight). Please would you kindly email us at customerservice@uktights.com to discuss further and we'll be glad to see whether we're able to offer an exchange or refund? Thank you very much. Kind regards, UK Tights Customer Service

Posted 1 year ago

“I haven't received my order, can't give a review.”

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Posted 1 year ago

Hi Hope, Thanks for getting in touch. I can confirm that your order was dispatched on the 5th and Royal mail attempted delivery on the 7th. You may use the tracking link in the email they sent you to either arrange redelivery or collect from the local delivery office. If we can offer any assistance, please don't hesitate to contact us at customerservice@uktights.com or on 01625 460180. Kind regards, UK Tights Customer Service

Posted 1 year ago

“The package was supposed to arrive yesterday and didn’t !!!”

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Posted 1 year ago

Dear Stephen, I'm happy to confirm that your order was dispatched on 21/09/2022, within 1 working day of placing your order. At checkout, you selected Royal Mail Tracked 48 (estimated 2-5 working days) and your tracking shows that it was delivered on 24/09/2022. Thank you for shopping with us, we hope that you are happy with your purchase. Kind regards, UK Tights Customer Service

Posted 1 year ago

“Items still not received”

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Posted 1 year ago

Hi Clare, I can confirm that your order was dispatched on the date of purchase (08/09/2022) via Tracked 24 (estimated 1-3 working days). The tracking shows that your item is out for delivery today (12/09/2022) and includes a note to say: "As requested, if we can't deliver your item, we'll arrange a Redelivery for your item on 13-09-2022." Thank you for shopping with UK Tights. We hope that you are happy with your order. Kind regards, UK Tights Customer Service

Posted 1 year ago

“Not happy as I did not receive my full order and I am still waiting a month later for my stockings”

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Posted 1 year ago

Hi Beverly, Thank you for getting in touch regarding your order placed on 22/07/2022. Please accept our apologies for the delay in fulfilling your order on this occasion. At the point of purchase, 2 of your 4 items were awaiting stock, expected within 10-20 days. However, I have checked on this for you and can see that there is currently a supply issue with these particular items. I'll email you directly as we have some alternatives which would be available to send right away if you would like to swap. Kind regards, Keri UK Tights Customer Service

Posted 1 year ago

“Did not receive item”

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Posted 1 year ago

Hello Martin, Your order was dispatched on our system late in the day on Friday the 29th. However, our warehouse team contacted me on Monday, once our office reopened for business, as your delivery address appeared to be incorrect. (A number was visible in the name field, but no house number on the 1st line of the address.) I left you a voicemail on Monday to double-check your address before sending, and my colleague also attempted to contact you yesterday. As we were unable to get in touch with you, an executive decision was made to ship your goods with a reformatted address. The parcel arrived at your local delivery office this morning and is expected to be delivered today. Kind regards, Keri Customer Service Manager UK Tights

Posted 1 year ago

“My thigh highs wouldn't stay up that well and one of them the lace has become unattached to the fabric. I think I must have ordered the wrong size.”

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Posted 1 year ago

“Having read a previous review I was extra careful putting the tights on and they still laddered instantly. Would never buy again.”

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Posted 1 year ago

“Fake product? The product comes in original packaging, however the quality is terrible. Materials looks and feels cheap, poor stitching, and no identifiable brand marking. Genuinely seems like a fake product has been used.”

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Posted 1 year ago

Thank you for contacting us about your order. Please note that brand marking is not a regular feature on Trasparenze products. Only a handful of products may have the name printed on the waistband. This is a design motif, rather than proof of origin. Please be assured that all of the products that we sell on our website (for all of our 100+ brands) are genuine. However, Trasparenze in particular is one of our longest-standing brands, as we have had a close working relationship with them for over 15 years. We have even been across to Italy to view production first-hand at their factory near Verona. All products come directly from them, but if you feel that the product that you have received on this occasion does not meet Trasparenze's usual quality standards, we can certainly look into this for you. Please kindly use our freepost label to return and we'll be happy to assist. Royal Mail Freepost Returns Label Link: https://www.royalmail.com/track-my-return/create/3545 Kind regards, Keri Alexander Customer Service Manager UK Tights

Posted 1 year ago

“I unpacked the tights and one leg has a fault. There is a pull in the material. I ordered these to wear at my grandsons RAF graduation next thursday as I usually wear support socks. I havnt put them on yet to see if the fault will show as we are away now in our caravan till tuesday. They were expensive and I thought I would treat myself.”

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Posted 2 years ago

Dear Pam, I'm so sorry to hear of the fault with your product and for the disappointment and inconvenience that this has caused. As we'll be unable to get a replacement pair to you for your special event, I'll be happy to process a full refund for your order. Best wishes, Keri, UK Tights Customer Service.

Posted 1 year ago

“Not received yet”

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Posted 2 years ago

Hi Janine, I've checked your order and can see that when it was placed on the 23rd of September, 1 item was "in stock, ready to send" and 1 item was "awaiting stock, expected in 10-20 days" (by 13th Oct). Your Royal Mail tracking shows that the in-stock item was delivered to you on the 24th of September and your 2nd item is still awaiting stock. As soon as this becomes available, we'll automatically dispatch it to you right away. Thank you for your order and if we can help with anything else, please feel free to contact us by calling 01625 460180 or emailing customerservice@uktights.com. Kind regards, Keri UK Tights Customer Service

Posted 2 years ago

“Put these on wearing gloves But one laddered before i had done second suspender up Not impressed”

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Posted 2 years ago

Dear Carole, thank you for getting in touch about your order. I'm really sorry for the disappointment here; Gio is normally an exceptional brand so we wouldn't expect such easy laddering. Please would you kindly email a photo of the fault to customerservice@uktights.com? We'll be glad to offer a replacement, exchange credit or refund. Thank you, Keri, UK Tights Customer Service.

Posted 2 years ago

“Far too long. I chose the correct size for height and dress size but waaaay too long. Can't send them back now they've been tried on so that was a waste of over 20 quid! Hugely expensive waste of time.”

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Posted 2 years ago

Hi Marie, I'm really sorry to hear that you found the tights to be too long. If an item is far longer than the manufacturer's size guide suggests, we would consider it to be faulty. You're very welcome to return opened or tried on items if they are faulty and we'll be happy to offer a replacement/exchange/refund/credit voucher. Thank you. Kind regards, Keri, UK Tights.

Posted 2 years ago

“They haven't arrived yet 🤷‍♂️”

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Posted 2 years ago

Dear Patricia, thank you for your email. Your order was placed and dispatched on the 24th, with Royal Mail Tracked 48 (estimated 2-5 working days). Today is the 5th working day and the tracking shows that your item is out for delivery. Thank you for your patience and we hope that you love your order! Kind regards, Keri, UK Tights Customer Service.

Posted 2 years ago

“Ordered 1 week go today paid nearly £3 delivery for2 pairs of tights still not arrived terrible service will never order again”

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Posted 2 years ago

Dear Debra, I'm very sorry to hear of your disappointment with the delivery time, however, I can see that your parcel was delivered on time. At checkout, you selected Royal Mail Tracked 48 (estimated 2-5 working days). Your order was placed on the evening of 22/06/2021 (after our 4 P.M. cut-off) and dispatched the following day (23/06/2021). I've just checked your tracking and can see that the parcel was delivered on 30/06/2021 (5 working days after dispatch). I hope that this explains any discrepancy and we hope that you love your order. If you'd like quicker delivery in future, we also offer Tracked 24 (estimated 1-3 days) or Guaranteed Next Day Delivery. Thank you. Kind regards, Keri, UK Tights Customer Service.

Posted 2 years ago

UK Tights is rated 4.8 based on 32,054 reviews