UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“All good!”

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Posted 10 years ago

Your feedback is very valuable to us. Many thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Thankyou”

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Posted 10 years ago

Thank you for taking the time to provide us with your positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“always excellent service”

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Posted 10 years ago

We are very pleased that once again you were happy with the service you received from UK Safety Management. We look forward to contacting you again next year. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The overall service of the engineer was good. However, the process leading up to the visit needs to be seriously reconsidered. I agreed to have PAT testing at two of our premises and expected an email/phone call to arrange a convenient time for the visits. I received neither and engineers turned up at both sites in unison unannounced. I spoke to the engineer who presented at the premises where I work and told him it was not convenient. I explained that an appointment had not been made and he didn't seem surprised. He called Head Office and asked them to re-arrange an appointment - I am still waiting. At our other premises the staff were not aware that an appointment had not been made and even though not particularly convenient allowed the engineer to go ahead. I have since reported this to your company and spoke to somebody who apologised and said it was not normal practice. In the same phone call she asked when the outstanding invoice would be paid and could I pay it over the phone there and then. I have not yet paid the invoice.”

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Posted 10 years ago

Please accept my sincere apologies for the fact that you did not receive the confirmation email / telephone call that you were expecting. I understand that this was a human error on our part and I am very sorry for this oversight. I understand that you have been contacted by our Business Relations Development Manager in regards to your remaining site and a convenient date has now been arranged for the work to be carried out. I am pleased that this matter has now been resolved and once again I sincerley apologise for any inconvenience caused. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very efficient service”

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Posted 10 years ago

We are very grateful for your positive feedback. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The lady was efficient, very pleasant and quick.”

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Posted 10 years ago

Your comments are very much appreciated. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Fast and efficient service. Thank you”

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Posted 10 years ago

Many thanks for your positive comments, they are very much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very happy with the service. Engineer quick, quiet and efficient.”

Helpful Report

Posted 10 years ago

First of all thank you for your positive comments, your kind words will be passed on to the engineer. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very friendly engineers. No issues at all.”

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Posted 10 years ago

We will pass on your kind words to the engineer, and are happy that you were pleased with the overall service received. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Service was professional and carried out quickly. Engineer most helpful.”

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Posted 10 years ago

Many thanks for your positive comments in regards to the service you received from UK Safety Management, we are very pleased that you were more than happy with your overall experience of using us. We will also inform the engineer of your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“punctual and very friendly, job well done.”

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Posted 10 years ago

Thank you very much for you kind words in regards to the engineer who carried out the Portable Appliance Testing for you, we will pass your feedback onto him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“I have no knowledge of dealing with the company which was done from our head office, but the technician who came out was very friendly, efficient, thorough and quick”

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Posted 10 years ago

We are pleased that you were happy with the service provided. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Still need to complete upstairs in unit 12”

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Posted 10 years ago

Thank you for taking the time to provide us with your feedback. I am aware that you received a standard follow up call from our Customer Relations team and a revisit was offered in order to test the remaining appliances at this point. I understand that our Operation Department have now been in contact and have arranged a suitable date for the re-visit to be carried out. Please call the office if you have any further questions. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very quick and good service given”

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Posted 10 years ago

Your feedback is much appreciated and we are very happy the you were more than pleased with the service that you received. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very professional and lovely young man !”

Helpful Report

Posted 10 years ago

We are very happy that you were more than pleased with the engineer who carried out the Portable Appliance testing for you. Your kind comments will be passed on to him. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“First Class Service. Professional, Friendly, Polite Engineer. Thank you Deb Thomas”

Helpful Report

Posted 10 years ago

Many thanks for your positive comments in regards to the service you received from UK Safety Management, we are very pleased that you were more than happy with your overall experience of using us. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Prompt and courteous service. Unable to comment on "quality" of work, although original booking was for 2 days and work was completed in under 1!”

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Posted 10 years ago

Firstly may I thank you for your kind words regarding the service you received. In regards to the work carried out, our engineers are very efficient and aim to carry out the Portable Appliance testing with the minimum amount of disruption but to the highest level possible. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Excellent service the engineer was very pleasant. would definitely recommend.”

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Posted 10 years ago

We are happy that you were more than pleased with the service you received from UK Safety Management. Our aim is provide the highest standards from start to finish. Thank you very much for your recommendation. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“We have had very good service, on time, reliable and finished the testing quicker than previous companies. We hope to use you again next year.”

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Posted 10 years ago

We are very happy that you were more than pleased with service you received from UK Safety Management. We take great pride in providing a high level of service to all of our customers and are happy that you feel you received the standard we aim for. We look forward to contacting you again next year. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“does what it says on the tin”

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Posted 10 years ago

Thank you for taking the time to provide us with your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews