UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and friendly”

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Posted 8 years ago

Your comments are very much welcomed. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good prompt service.”

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Posted 8 years ago

Your feedback is very much appreciated. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Good communication from the company and service.”

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Posted 9 years ago

Thank you very much for taking the time to leave your kind words. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“engineer was great very professional in every way. As for the office they just pestered us for an earlier appointment, weeks before our anniversary date ,if this happens next year we will cancel the appointment.”

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Posted 11 years ago

Thank you for your comments in regards to the engineer who carried out the testing for you, we will pass them on. We are very sorry that you felt pestered in regards to the appointment date as this is not our intention. We aim to provide a professional and efficient service. Therefore, if we have an engineer working in your area we will give our customers the opportunity to have the work carried out earlier. If this is not convenient then it is not a problem at all. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Extra work was carried out without my authorisation but UKSM were professional about this and did no charge me. Would have been an Excellent raiting otherwise.”

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Posted 11 years ago

Thank you for your feedback. A letter is sent out to all our customers before we attend your premises to carry out the testing. This letter outlines the work the engineer will carry out on the day and also the charges. In this case the letter must not have been received.I am glad it was rectified immediately for you. Thank you for the excellent rating otherwise. Kind regards Joanne Adams Customer Relations Manager. 0844 800 4180

Posted 6 years ago

“Very efficient guy attended and just got on with the job with minimal intrusion or fuss however we received a huge number of very pushy phone calls following the work asking if we would pay by credit card despite being told on numerous occasions that we would pay by invoice.”

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Posted 11 years ago

First of all thank you very much for your positive feedback in regards to the engineer who carried out you Portable Appliance testing, we will pass on your kind words. In regards to payment, please be advised that our main aim is to issue all customers with certificates as efficiently and quickly as possible. You feedback is very much appreciated. Thank you Joanne Adams Customer Relations Manager

Posted 6 years ago

“pat testing - great but no full report issued of items tested Had to request it again this year - still not received!”

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Posted 11 years ago

We are very happy that you were pleased with the service you received in regards to the Portable Appliance testing. In regards to the test report which you have not received, I can only apologise for this as I am sure one would have been sent out to you. If you would like to contact the office again we will do this for you immediately. Thank you very much for your feedback. Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“.”

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Posted 11 years ago

Many thanks. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Thanks”

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Posted 11 years ago

Thank you for your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Didn't let us know your operative was runningate”

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Posted 10 years ago

A member of our customer relations team will contact you in relation to your comment above as we are unsure what this means. Kind regardsJoanne Adams Customer Relations Manager 08448004180

Posted 6 years ago

“Did work to my satisfaction”

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Posted 11 years ago

Many thanks for your feedback regarding our service it is greatly appreciated. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“arrived on time introduced himself went through where all points to be tested and went straight to work. informed me when he was finished. checked with me that everything was back in working order before signing job off with office. good job done.”

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Posted 9 years ago

We pride ourselves on the quality of our engineers and therefore we are very happy that you were more than satisfied with the level of work carried out. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Generally very good service. All persons contacted or encountered were polite and helpful and actual testing very thorough. Also always easy to contact them. However, although a note of a verbally agreed discount was made "on the file", the invoice emailed was incorrect and my email pointing this out was not responded to. I then responded to a payment reminder letter and the matter was sorted very quickly. Despite this "hiccup", I would recommend this Company.”

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Posted 10 years ago

First of all I am very pleased that you were satisfied with the overall service that you received. I apologise that your invoice query was not dealt with immediately but am glad it was resolved to your satisfaction. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“good”

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Posted 10 years ago

Your feedback is very much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Turned up as expected and completed within estimate”

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Posted 11 years ago

Thank you for your positive feedback in regards to the service you received from UK Safety Management. Kind regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“very good very pleasant left NO mess”

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Posted 10 years ago

We are very pleased that you were happy with the way in which the Portable Appliance testing was carried out. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“Excellent work and on time.”

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Posted 8 years ago

Your kind words will be passed on to the engineer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Will use again.”

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Posted 11 years ago

Thank you for your feedback as a valued customer our renewals team will contact you next year in relation to using our services again. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Prompt arrival and efficient service. Friendly staff.I would recommend this company .”

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Posted 8 years ago

Your kind words and recommendation are very much appreciated.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Professional service and would recommend their services to others”

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Posted 9 years ago

It is very rewarding to hear such positive comments and your recommendation is very much appreciated. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews