UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Job was completed efficiently”

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Posted 8 years ago

Thank you for taking the time to leave your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“good service”

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Posted 8 years ago

We are really pleased that you were happy with the service received. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Very quick service,well organised.”

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Posted 8 years ago

We are happy that you were pleased with the service provided. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good service, Thank you Nice to see the same face as in previous years.”

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Posted 8 years ago

We will try our best to send the same engineer as the previous year whenever possible as we are aware our customer appreciate this. Therefore, we are glad that this was the case for yourselves. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Great service as always”

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Posted 8 years ago

We are very pleased that yet again you were more than satisfied with the level of service you received from UK Safety Management. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“it went well he was in done the test it was ok”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Helpful service; pleasant engineer.”

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Posted 8 years ago

Thank you for taking the time to leave you positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The pat testing went well the engineer was professional and carried out the work with no problems.”

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Posted 8 years ago

Your kind words will be passed on to the engineer and we are more than happy that you were pleased with the service you received. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Engineer was great but we requested an afternoon visit but he arrived early and had to wait around for access”

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Posted 8 years ago

The engineer will be very happy with your feedback, it is some times a case that the engineers previous job may finish earlier than scheduled which may of been the case for yourselves. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“very efficient very helpful and pleasant”

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Posted 8 years ago

Thank you very much for taking the time to leave your kind words. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“arrived on time introduced himself went through where all points to be tested and went straight to work. informed me when he was finished. checked with me that everything was back in working order before signing job off with office. good job done.”

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Posted 8 years ago

We pride ourselves on the quality of our engineers and therefore we are very happy that you were more than satisfied with the level of work carried out. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Service was quick and easy.”

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Posted 8 years ago

We very much appreciate your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Prompt and professional service . We have used them for pat testing equipment within our business premises for the last few years. Only downside we experienced was that they sometime preform tests that you as a customer have not requested and then they bill you for it ie they tested a microwave for radiation leaks and tried to charge £9.99 for doing so ? I said that I did not request the test so they took it off the bill, without question . Just need to specify to the tester on arrival what you have booked.”

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Posted 8 years ago

We are pleased that you were satisfied with the service you received yet again. We aim to provide all of our customers with a totally thorough service, however, as you have mentioned if these services are not required this will be dealt with immediately. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Very nice young man. Very efficient.”

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Posted 8 years ago

Our engineer will be more than pleased with your kind words. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The tests are always done quickly and efficiently and we have used UK Safety Management for a number of years. They don't get 5 stars as they never come on the day they book, sometimes it is weeks early and then to ring up and ask me to pay the next day is pushing it a bit.”

Helpful Report

Posted 8 years ago

First of all we are very pleased that yet again you were satisfied with the testing that was carried out for you. It is always our aim to carry our the testing on a date that is convenient for the customer and if this is not the case we will always carry out the testing on the date most suitable for yourselves. I am also sorry that you felt pushed for payment, it is our aim to get your certificate out in the post as soon as possible. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“engineer brillant. . sales team bit of a nuisance. repeatedly phoned until booking made when told a decision would be made only a month before due date.”

Helpful Report

Posted 8 years ago

First of all we are very pleased that you were happy with the engineer who carried out the testing for you. Our main priority is to ensure that you get an appointment for when you are due and therefore we tend to call in advance to guarantee we have an engineer available for you on the date required. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Your engineer was prompt and efficient and carried out the PAT testing quietly, effectively and competently. Many thanks. One point of concern was the manner for providing initial feedback over the phone once the testing had been completed, this was done with the engineer within earshot of the telephone conversation and had the engineer's performance been poor (which wasn't the case) it would have been awkward to have provided honest feedback. We would suggest this initial call is made once the engineer has left the location?”

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Posted 8 years ago

First of all we are very pleased that you were more than happy with the engineer who carried out the work for you. The reason we make the call whilst the engineer is still on site is so that any issues can be addressed and resolved immediately. If for any reason there is a query that you do not wish to discuss whilst the engineer is on site then we have a highly professional Customer Relations team that you are able to contact. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Service was of a good standard, no complaints.”

Helpful Report

Posted 8 years ago

We are very pleased to hear that you were happy with the level of service provided. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Very good service all items checked professionally”

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Posted 8 years ago

We greatly appreciate your kind words in regards to the service provided by UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good prompt service by polite staff.”

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Posted 8 years ago

Your positive feedback will be passed on and we are very pleased that you were happy with the level of service you received. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews