UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service again this year- thankyou”

Helpful Report

Posted 5 years ago

We are very pleased that yet again your were more than happy with the service you received.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 4 years ago

“Good, quick, efficient service.”

Helpful Report

Posted 5 years ago

Thank you very much for your positive comments.RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“professional,quick,tidy and turned the fridge back on.”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to leave your kind words. RegardsJoanne AdamsCustomer Relations Manager 0844 800 4180

Posted 4 years ago

“Good prompt service.”

Helpful Report

Posted 5 years ago

Your feedback is very much appreciated. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Pleasant and efficient operative carried out the service and arrived as booked. Initially the first booking was not for a convenient time and we had to rearrange, despite having told them we needed the testing done between 9am and 12 noon. Then, we had to review the testing on the phone immediately after the service before the service man left the building, which was somewhat time-wasting. Then they rang me the next day requesting payment over the phone immediately, I did not do this, for safety and data protection reasons, and paid online from their invoice. I expected 30 days to pay as we are regular customers, but this was not offered. Office staff pushy, service rep was great!”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were happy with the engineer who carried out the Portable Appliance testing for you. The reason we do the call whilst the engineer is still on site is so that any issues can be dealt with immediately. It is not our intention to push for payment we merely wish to issue you with your certificate as soon as possible, if you discuss your payment terms with our renewals department next year I am sure they will be able to help you. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 4 years ago

“Great service and very efficient.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave such positive comments. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“good and efficient service however they arrived on site not as we had arranged (a few days early)”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were happy with the service provided, we would always call before attending site on a different time than originally arrange so I am assuming this is the case for yourselves. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“We would use them again.”

Helpful Report

Posted 6 years ago

We are very pleased that you would be happy to use our services in the future and we look forward to contacting you again next year. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“The Engineer helpful courteous & professional - i don't like how pushy the sales team are trying to book it in 6 months before due constant phone calls abit to aggressive for my liking”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were more than happy with engineer who carried out the work. I am very sorry that you found our sales team pushy as this is not our intention, it is just that our engineers diaries fill up so quickly that we like to guarantee our customer can get the most convenient appointment for them. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Excellent service from the guy carrying out the PAT test. Friendly and efficient. I am always a little surprised by the call the day after the test requesting immediate payment. It feels a bit pushy, a few days grace would feel more courteous.”

Helpful Report

Posted 6 years ago

First of all we are very happy that you were more than satisfied with the service provided by the engineer. Our main aim once the work has being carried out is to issue you with all of your paperwork so I am very sorry that this was not how it came across. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Came in and just got on, did not get in the way and was done very quickly”

Helpful Report

Posted 6 years ago

We appreciate you taking the time to leave your positive comments. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Excellent work and on time.”

Helpful Report

Posted 6 years ago

Your kind words will be passed on to the engineer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“I asked for pm appointment on the day so I could be in attendance but the guy came am. No call before he came. That said the staff said he was ok did his job and made sure there was no mess and everything was working before he left. So he did his job and because of that I rated them 4 stars and would still recommend the company if asked.”

Helpful Report

Posted 6 years ago

First of all we are very grateful for your recommendation and also that you were happy with the work the engineer carried out for you. I apologise for any confusion in regards to the time of the appointment as we do always try to arrive at the most convenient time for our customer. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“The only problem is we always have to email to get our testing report, the work carried out is excellent.”

Helpful Report

Posted 6 years ago

First of all we are very pleased that you were happy with the work that was carried out. I am sorry if you encountered a delay with your test report as this is automatically issued along with your certificate. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Friendly and professional engineer. Would recommend.”

Helpful Report

Posted 6 years ago

Your recommendation is very much appreciated. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“..”

Helpful Report

Posted 6 years ago

We appreciate you taking the time to leave your review. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Your Engineer was very helpful, polite and professional.”

Helpful Report

Posted 6 years ago

Our engineer will be very pleased to hear such comments, they are very much appreciated. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Service engineer was friendly and just got on with what he needed to do with minimal distribution to our working day.”

Helpful Report

Posted 6 years ago

“Ok”

Helpful Report

Posted 6 years ago

Your feedback is very much appreciated. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

“Customer service is excellent and they keep you in the loop”

Helpful Report

Posted 6 years ago

We are very pleased that you were more than happy with the service provided by UK Safety Management. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 4 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews