UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We book the visit months in advance and they turn up on the day its booked in. They carry out the test and advise of any issues.”

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Posted 8 years ago

Thank you very much for such positive comments in regards to the overall service you received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Operative very good . Office communication internally not so”

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Posted 9 years ago

Many thanks for such positive comments in regards to the overall service you received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Happy with the service again this year- thankyou”

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Posted 8 years ago

We are very pleased that yet again your were more than happy with the service you received.RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 6 years ago

“The gentleman who performed our PAT was very polite and courteous.”

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Posted 10 years ago

Thank you very much for your kind words in regards to the engineer, we will pass them on. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Operative was excellent and the testing was carried out in a very professional manner. I think you could improve your offering with banded pricing so offer prices for number of appliances and then charge extra over the top e.g. 1-40 items = x price, 41-80 items = x price etc. This kind of price plan allows for better budgeting and is less of a shock to the client who has a figure in mind and has no idea they have 110+ items to be tested.”

Helpful Report

Posted 10 years ago

Many thanks for your feedback in regards to the service you received. Your comments have been noted and have been taken on board. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Pleasant young man who worked very methodically. Yes I would recommend your service.”

Helpful Report

Posted 8 years ago

Your recommendation is very much appreciated and your kind words will be passed back on to the engineer. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Went very smoothly with minimal interruption of business”

Helpful Report

Posted 9 years ago

Thank you very much for taking the time to leave your feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Professional service”

Helpful Report

Posted 9 years ago

Your feedback is very much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“good and efficient service however they arrived on site not as we had arranged (a few days early)”

Helpful Report

Posted 8 years ago

First of all we are very pleased that you were happy with the service provided, we would always call before attending site on a different time than originally arrange so I am assuming this is the case for yourselves. Thank youJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“No problems”

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Posted 10 years ago

We are very pleased that you were happy with the service provided. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The PAT testing engineer was really pleasant, polite and professional however I think the sales team are very pushy. They booked appointments for us 3 months prior to our renewal date despite me asking them to contact me nearer to the due date. I also found chasing us to settle the invoice within only a few days to be a bit off putting.”

Helpful Report

Posted 8 years ago

First of all I am very pleased that you were happy with the engineer who carried out the work. I am sorry that you feel this way about our Sales Representatives as this is not our intention at all. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Testing was completed very efficiently and professionally. Engineer was left on his own and worked around the building without too much assistance.from us.”

Helpful Report

Posted 10 years ago

Many thanks for your kind and positive words in regards to the engineer who carried out your Portable Appliance testing. All of our engineers take great pride in the service that they provide to our customers. I will pass your feedback onto the engineer. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Arranging day and time was easy and testing thorough.”

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Posted 9 years ago

Many thanks for your positive feedback it is much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The tests are always done quickly and efficiently and we have used UK Safety Management for a number of years. They don't get 5 stars as they never come on the day they book, sometimes it is weeks early and then to ring up and ask me to pay the next day is pushing it a bit.”

Helpful Report

Posted 9 years ago

First of all we are very pleased that yet again you were satisfied with the testing that was carried out for you. It is always our aim to carry our the testing on a date that is convenient for the customer and if this is not the case we will always carry out the testing on the date most suitable for yourselves. I am also sorry that you felt pushed for payment, it is our aim to get your certificate out in the post as soon as possible. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“It was good helpful and very kind staff everything was ok”

Helpful Report

Posted 10 years ago

We are very pleased that you were more than satisfied with the overall service you received. ThanksJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Very happy with the service- we have used them for the last few years and this year we are using them for Fixed Wire Testing. The service is quick and non disruptive”

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Posted 7 years ago

We are veryhappy that yet again you weresatisfied with the level of service received from UK Safety Management and are pleased that you have chosen to use us for your fix wire testing. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Very quick and no fuss”

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Posted 10 years ago

Thank you very much for your comments, they are greatly appreciated. We aim to carry out the Portable Appliance testing as effeiciently and professional as possible and are therefore pleased that you feel that this was achieved. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“ALWAYS GOOD SERVICE USED FOR MANY YEARS”

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Posted 8 years ago

It is lovely to hear that yet again you were more than happy with the service provided by UK Safety Management and we look forward to contacting you again next year. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

“Good service, friendly polite engineer. No invoice received, just a reminder in the post that we owed money! I paid by debit card over the phone 16 09 2015 and was informed that someone would ring me back with the payment authorisation reference number. I am still waiting for that call! 17 09 2015. I have no proof that I have paid. No invoice, no receipt and no authorisation number.”

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Posted 10 years ago

“Mathew who came to do the testing was very professional and friendly.”

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Posted 10 years ago

Your kind words will be passed on to Matthew who will be very pleased that you were happy with the service he provided. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews