UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer was very good and able to work under his own volition with little assistance from us”

Helpful Report

Posted 7 years ago

Our engineers take great pride in the service they provide and therefore I am very pleased you were happy with the work carried out for yourselves. RegardsJoanne Adams Customer Relations Manager0844 800 4180

Posted 5 years ago

“ALWAYS GOOD SERVICE USED FOR MANY YEARS”

Helpful Report

Posted 7 years ago

It is lovely to hear that yet again you were more than happy with the service provided by UK Safety Management and we look forward to contacting you again next year. RegardsJoanne AdamsCustomer Relations Manager0844 800 4180

Posted 5 years ago

“Efficient”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave your review. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Quick and excellent serivce just got on with the job.”

Helpful Report

Posted 7 years ago

We are very pleased that you were happy with the service provided by our engineer and your comments will be passed back on to him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Work carried out courteously and efficiently.”

Helpful Report

Posted 7 years ago

Many thanks for taking the time to leave such positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Service Inspector helpful did the work no problem”

Helpful Report

Posted 7 years ago

We appreciate your kind words and they will be passed on. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“On time , pollute , nice cap.”

Helpful Report

Posted 7 years ago

We will forward your kind words on to the engineer who will be very pleased with them. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The service is good however we always have problems with the invoice which should be on a monthly account agreed by your company. We have phone calls, letters and demands every year without fail. Notes have been put on the account but it still happens indeed we had a phone call this week and a letter today 24th January. I would have given 3 stars but the service made up for this. The only thing I would add is that this year a fan that was broken i.e., the motor did not work was actually tested and passed which I find odd.”

Helpful Report

Posted 7 years ago

First of all I am very pleased that you were happy with the service provided. I apologise that you were contacted for payment and I can see notes have been made on our system to ensure that this does not happen in the future. With regards to the broken fan if you would like to contact me on the following number I would be more than happy to discuss the matter with you. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Very eficient”

Helpful Report

Posted 7 years ago

Many thanks for taking the time to leave your positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Efficient and discreet”

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Posted 7 years ago

Thank you very much for leaving your feedback it is much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good job, carried out on time and in good order.”

Helpful Report

Posted 7 years ago

We are very pleased that you were satisfied with the level of service you received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“the electrician was very professional and proficient. however the booking system was very poor indeed”

Helpful Report

Posted 7 years ago

First of all we are very pleased that you were happy with the engineer who carried out the testing for you. As a renewal customer if you would like to discuss what you did not find satisfactory in regards to re-booking I would be more than happy to discuss the matter further if you would like to contact me on the number below. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The engineer was professional, courteous and helpful. Worked to the schedule I had put in place and flexible if required. Invoicing was difficult has had to challenge to the price invoiced for against the price quoted. Once this was sorted all was good. Will probably use again because of the quality and work ethic of the engineers employed by UKSM.”

Helpful Report

Posted 7 years ago

First of all I am very happy with your positive feedback in regards to the engineer who carried out the testing for you and they will be passed on to him. I am also pleased that your invoice query was dealt with to a satisfactory manner. We look forward to contacting you again next year. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Good overall service; was a little disappointed to receive a call next day to say how did I want to pay!! At no time were your payment terms mentioned and they are not even recorded anywhere on the invoice that was emailed. I would probably recommend UKSM services but their accounts department/people chasing immediate payment let them down.”

Helpful Report

Posted 7 years ago

First of all I am pleased that you were happy with the overall service you received. With regards to our payment terms these are stated on the confirmation letter that is issued prior to the testing. It is very important to us that you get your certificate and test report sent out as soon as possible. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Great service and engineer who attended was very professional, pleasant and very accommodating to our needs as a busy dental practice. There was little to no disruption to the running of our practice which was much appreciated. Conor is a credit to your company.”

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Posted 7 years ago

It is very rewarding to hear such positive comments in regards to the overall service provided by UK Safety Management. Your kind words will be passed on to Conor who will be more than happy with them. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“service very good , only issue you changed the time book so we had to let you know we had restricted times you could work with in the centre”

Helpful Report

Posted 7 years ago

We are very pleased that you were happy with the service you received. We do try our very best to carry out the testing at the most convenient times for our customer whenever possible. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Completed in under 2 hours”

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Posted 7 years ago

Thank you for leaving your comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“Efficient and friendly”

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Posted 7 years ago

Your comments are very much welcomed. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“The PAT testing engineer was really pleasant, polite and professional however I think the sales team are very pushy. They booked appointments for us 3 months prior to our renewal date despite me asking them to contact me nearer to the due date. I also found chasing us to settle the invoice within only a few days to be a bit off putting.”

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Posted 7 years ago

First of all I am very pleased that you were happy with the engineer who carried out the work. I am sorry that you feel this way about our Sales Representatives as this is not our intention at all. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

“We book the visit months in advance and they turn up on the day its booked in. They carry out the test and advise of any issues.”

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Posted 7 years ago

Thank you very much for such positive comments in regards to the overall service you received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 5 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews