UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.65

4.7 Rating 2,055 Reviews

90 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.7

Based on 2,055 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Phone:

08000119715

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service and a big thanks to Sara Leathley for adding my children tot he policy very quickly”

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Posted 1 month ago

Thank you so much Brendan for giving UK Healthcare a stellar 5-star rating! We're thrilled to hear about your positive experience with our service. We're especially grateful to Sara Leathley for swiftly adding your children to the policy. Great service indeed! Your feedback means a lot to us, and we appreciate you taking the time to share it. Kind Regards Customer Service Team

Posted 1 month ago

“Really helpful and quick response given by Mark in customer service. Even when I know I've asked the same question before! My dental cover helps me know trips to the dentist aren't quite as scary as they could be :-)”

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Posted 1 month ago

Thank you so much for your glowing 5-star rating of UK Healthcare! We sincerely appreciate your feedback and are delighted to hear that you found our services helpful and efficient. We'll make sure to pass on your kind words to Mark from our customer service team. He will be thrilled to know that his quick response made a positive impact. We take pride in providing excellent customer service and ensuring that all your inquiries are promptly addressed. Warm regards, Customer Service Team

Posted 1 month ago

“Always prompt service from Sara Leathley when actioning our monthly new starters, leavers and address changes.”

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Posted 1 month ago

“Prompt, clear answer to my enquiry from Mark, customer service advisor.”

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Posted 1 month ago

“Customer service has been excellent! Very valuable benefits”

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Posted 1 month ago

“I always get swift responses to any questions I might have... great service.”

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Posted 1 month ago

“Excellent, swift customer service by Deb Grimshaw today - thank you!”

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Posted 1 month ago

“Brilliant communication, I had a problem with my claim application was advised immediately within 3 hours and resent the info and was sorted within 2 days ,cannot fault the service and value for money let's face it communication is paramount with any service good/bad news at least you know what's going on”

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Posted 1 month ago

“Excellent customer service especially as I encountered a few problems sending receipts. Advisor (Mark) very helpful and informative. Hopefully my dental receipts will be received and my refund issued asap.”

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Posted 1 month ago

“Great and easy to use benefit, swift process from upload to claim. Sara Leathley is really helpful and supporting.”

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Posted 1 month ago

“Emailed Sara Leathley as I needed copy paperwork, as always a very speedy response, very happy.”

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Posted 1 month ago

“Everything was processed quickly and Deborah was excellent in keeping me informed Thankyou”

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Posted 1 month ago

“Great service and speedy processing of claim.”

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Posted 1 month ago

“Wow! Had issue uploading evidence making an online claim and via post was not appealing. Contacted customer service and, Nicola Williamson Customer Service Advisor was truly amazing! She invited me to send forms and evidence to her by email and she will progress this on my behalf, did this at 13:30 and at 16:20 the same day I had an email from her confirming claim was processed and payment will clear in my account within 3-5 days. I kid you not! Very happy customer”

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Posted 1 month ago

“Sara was a great help to me upon being appointed in my new role of People Manager. She was fast to jump on a call with me and iron out some of the details along with supporting me in engaging our team in the products more. She suggested some useful ways to track our progress too which could deliver great measurables for our senior team!”

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Posted 1 month ago

“Sara was polite, and helpful with amending the forms. informative and clear, thank you :)”

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Posted 1 month ago

“I had an issue with a claim recently, after contacting Mark at customer services, the issue was resolved in a professional and polite manner , with a email confirming the claim was now processing and the funds would be paid in 3-5 days”

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Posted 1 month ago

“Always prompt, and clear in their responses.”

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Posted 1 month ago

“I’ve been a customer for many years. Easy to use claim form and procedure. Great customer service sorting out a query I had. Thank you.”

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Posted 1 month ago

“Very prompt to respond any questions and help with any issues!”

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Posted 1 month ago

UK Healthcare is rated 4.7 based on 2,055 reviews