UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 3,005 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been treated with the utmost respect. Bolton & District dealt with my query quickly and effectively, they kept me in the loop.”

Helpful Report

Posted 3 months ago

“Excellent service provided when needing to amend details”

Helpful Report

Posted 3 months ago

“I have made several claims over the past 2 years (for eye test, contact lenses, glasses, & chiropractor) and the staff are always very helpful & responsive to any queries I have. Thank you.”

Helpful Report

Posted 3 months ago

“Nicola Taylor When I contacted Nicola she went above and beyond to explain everything to me clearly and easily so that I had no further issues. Her manner and professionalism was outstanding and she clearly knew her job.”

Helpful Report

Posted 3 months ago

“Nicola was verry helpful with my receipt as i could not send it on the computer. sorted quickly well pleased thank you nicola x”

Helpful Report

Posted 3 months ago

“I have a made a claim first time. I have been kept upto date via email. The service provided is excellent. Im surprised how quickly my clam has been processed.”

Helpful Report

Posted 3 months ago

“quick payout of any claims filed and when i have had any issues with statement or the amounts claimed for communication is clear and concise. great customer service”

Helpful Report

Posted 3 months ago

“A very speedy service to repay my costs. I am extremely impressed.”

Helpful Report

Posted 3 months ago

“Very professional prompt and helpful”

Helpful Report

Posted 3 months ago

“Great team and super helpful whenever I’ve had queries around what I need to do to evidence things!”

Helpful Report

Posted 3 months ago

“I was exasperated after making many attempts to upload my receipt to the portal. I rang and spoke to Maxine Pennington who immediately provided an alternative way to submit the receipt via email. Throughout our call Maxine was calm, polite and patient while providing a speedy solution. Thank you Maxine - much appreciated 👍🙂 .”

Helpful Report

Posted 3 months ago

“Late Friday afternoon I had to contact Customer Services being unable to upload my dental receipt. I had on previous occasions had no problem uploading but after 4 unsuccessful attempts on this occasion was becoming a little exasperated due to all my details being wiped from the form each time I retried. Customer Service Administrator, Deborah Morrey politely listened to my problem, talked me through possible solutions and ultimately provided an email for me to attach my receipt and send it direct. Furthermore early Monday morning I received an email from Deborah telling me my claim had been processed. I can only thank Deborah for her total professionalism, timeliness and focused customer service!”

Helpful Report

Posted 3 months ago

“My dental claim had been declined due to confusion with cancellation dates. I wrote to the Customer Service Manager with my query. Within two hours, a Customer Service Administrator, Deborah Morrey, had replied to say my claim was being processed and would be in my bank account in 3 to 5 working days. Thank you for your help Deborah. I very much appreciate it.”

Helpful Report

Posted 3 months ago

“Excellent service, fast response to any queries,and payments , no just as a one off, in 20 plus years of being with them”

Helpful Report

Posted 3 months ago

“Deborah was very helpful and understanding regarding my enquiry and resolved my issue professionally.”

Helpful Report

Posted 3 months ago

“Great service, prompt payment. Nicola in customer service is an absolute superstar, polite, friendly and exudes what customer service is all about - a refreshing change..... keep up the good work”

Helpful Report

Posted 3 months ago

“This was my first time using the service. I had sent the wrong type of receipt, but the agent was quick to email me with what I needed to provide. Service was quick and informative :) Only thing of note - the link to this review page didn't come through as a hyperlink. You may want to get that checked out :)”

Helpful Report

Posted 3 months ago

“Really friendly and helpful staff when I phoned with a query, prompt payment of claim.”

Helpful Report

Posted 3 months ago

“Extremely prompt response when requesting amendments to policy - response within an hour!”

Helpful Report

Posted 3 months ago

“I’ve been with this company for years and never had any issues. I emailed my claims form in this time and my attachment never sent, I received an email within hours saying the forms never arrived, so I sent them again in the afternoon and first thing next morning they said payment would be in my bank within 3 working days. Very happy”

Helpful Report

Posted 4 months ago

UK Healthcare is rated 4.6 based on 3,005 reviews