UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,208 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,208 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick reply. Very helpful. I would like to mention a great service received from Andrew who helped me to process my claim. Thank you.”

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Posted 5 years ago

“Andrew was quick to respond, and was helpful during the claims process.”

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Posted 5 years ago

“I haven’t been able to make my claim using the website but as soon as I contacted the customer service I’ve received assistance. Mark processed the claim for me being responsive and effective.”

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Posted 5 years ago

“My refund was dealt with very quickly and was easy to do online. Excellent service.”

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Posted 5 years ago

“since corvid doing things on line is becoming the norm fine when everything is yes and know! Companies think you have all day to sort out a problem. I wish, (although the way some people do seem to be able to walk around with a pone stuck to there hand most of the time makes you wonder.) Then down grade and remove there staff accordingly. Not here, when things have cropped up I got on the pone and very shortly was speaking to someone who understood my problem and was able to sort it out very quickly. One chap advised me on how I should approach the dentist who kept offering me private alternatives and it worked. I have given 4* to say 'keep people in real jobs to maintain good service to there customers.”

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Posted 5 years ago

“Craig Matthew’s was very helpful and assisted me with my claim! Thanks”

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Posted 5 years ago

“Mark was very helpful and knowledgeable on the issues raised. He was able to give a solution to my dilemma. Excellent customer service.”

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Posted 5 years ago

“Very happy with the way my claim was handled, the customer service rep was very helpful”

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Posted 5 years ago

“Craig was very helpful and friendly.”

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Posted 5 years ago

“Good, prompt customer service. Quick and easy to fill in forms on the Internet for refunds. Used this company for a long time with no problems.”

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Posted 5 years ago

“Excellence service 🙌”

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Posted 5 years ago

“All the staff I have spoken to regarding my claim where extremely helpful and friendly making it a pleasant experience.🙂”

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Posted 5 years ago

“Claims are processed really quickly, and any queries are resolved by efficient and friendly staff. The only improvement I can see is that the money could reach your bank quicker than the current 3-5 days”

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Posted 5 years ago

“Carl was extremely helpful in resolving my claim due to technical problems with my attachments.”

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Posted 5 years ago

“Craig Mathews dealt with my claim extremely quickly and efficiently - thanks!”

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Posted 5 years ago

“Carl has been very helpful in helping me make my claim, very prompt, good service”

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Posted 5 years ago

“It was a quick process once I managed to get a receipt back from the dentist”

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Posted 5 years ago

“I have used the service for a few years and wasn't aware they had been taken over by UK Healthcare. One problem I have had is the one when you are asked if you have the funds in your account to settle your claim, how do you do that? Other than that, I dealt with Carl recently on a couple of claims and I must thank him for his help, just what you need at the other end when you have a query! I left another health claim company after many years whilst slowly but surely they cut the percentage of the claim you got. Happy to say, these pay 100% of your claim within the limits of your claim limit!”

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Posted 5 years ago

“Craig replied to my query swiftly and very helpfully.”

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Posted 5 years ago

“Online claim on website seriously needs sorting. There is no acknowledgement that the claim has been submitted. I had to assume it had gone through and waited a few weeks to see if payment came through. It hadn’t. The same also happened over a year ago and clearly still needs fixing. So, I had to follow up with a phone call and spoke to Nicola who submitted the claim efficiently and quickly for me through email. Thank you Nicola. I would much rather do this directly with staff than to waste my time on online claims where the company claims that “Claiming is easy”.”

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Posted 5 years ago

UK Healthcare is rated 4.6 based on 3,208 reviews