UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,484 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,484 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order received quickly”

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Posted 4 years ago

“Does exactly what it says”

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Posted 4 years ago

“Hi i came up posative for pgb put have never taken and drugs what does this mean and no not on any medication”

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Posted 4 years ago

Thank you for the feedback. If you ever have a problem with a drug test result that is not what you expected, please contact our customer support team for advice. Our customer support team have tried to contact you to resolve this for you. You may contact them yourself directly on 01263 731 168 Monday to Friday 8.30 to 5 pm or by e-mail customerservices@accessdiagnostics.co.uk. Kind regards Access Diagnostic Tests UK Ltd

Posted 4 years ago

“Need help I don’t know”

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Posted 4 years ago

Thank you for the review. If you require any further assistance interpreting your test results please contact our customer support team may be contacted on 01263 731 168 Monday to Friday 8.30 to 5 pm or by e-mail customerservices@accessdiagnostics.co.uk. Kind regards Access Diagnostic Tests UK Ltd

Posted 4 years ago

“Kits arrived promptly and in good condition; good product, good price, good service. Thanks very much.”

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Posted 4 years ago

“Very good service but unfortunately had to return them.”

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Posted 4 years ago

“Very easy to use (saliva-alcohol strips and emerging abuse drug tester); and my teen daughter understands why I do this when she has been to a party. She appreciates I’m wanting to keep her safe. Instructions easy to follow .”

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Posted 4 years ago

“it did the job required”

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Posted 4 years ago

“The web site was easy to use with the goods being dispatched quickly. The product was well packaged with all paperwork required to use provided.”

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Posted 4 years ago

“Simple to use and accurate.”

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Posted 4 years ago

“Great drug test! Accurate results just wish they could test longer then 5days in the system”

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Posted 4 years ago

“Order system was very easy; Delivery was very prompt and I was kept informed throughout. When item arrived it was packaged very well. Haven't actually used the kit yet but looks very simple to use and the instructions are very concise.”

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Posted 4 years ago

“Delivery as ordered arrived on time Thanks Jane”

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Posted 4 years ago

“Quick and easy testing that can be carried out on site”

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Posted 4 years ago

“Perfectly happy with product and delivery. However, I sent an email explicitly asking not to be emailed for any marketing purposes. Bigger fish to fry than complaining about you lot, but obviously not that hot on gdpr matters as I got an email asking me to write this review. When I order from a company, I expect that that company will do things properly. As they clearly did the opposite of doing things properly, I will consider whether I do business with them again in the future very carefully.”

Helpful Report

Posted 4 years ago

Thank you for the feedback. We will investigate why your e-mail address was not removed from the review collection service as you requested. Please accept our apologies. You e-mail address has now been removed. Please do not hesitate to contact us if we can be of further assistance.

Posted 4 years ago

“Couldn't fault the service. Dispatched and delivery in great time. However, two of the products we ordered [all in one with cup] the lids wouldn't close properly. Then when we tried it broke which isn't ideal for urine samples!”

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Posted 5 years ago

“All good thank you”

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Posted 5 years ago

“Service good, prompt delivery, still yet to use product.”

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Posted 5 years ago

Thank you for the 5 star review and the positive feedback on the good service and prompt delivery. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if you need any help or assistance in using the product. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very good service. Excellent testing kits, very easy to use. I would like to see images of the positive and negative results on your website for a reference point. A real shame that the tests are so expensive. When you have an addict in the family the price of these kits can make them unobtainable for some.”

Helpful Report

Posted 5 years ago

Thank you very much for the positive review and the feedback on the service, excellent testing kits and their ease of use. You may find the FAQ section useful. We will add some photos to this page to help with interpretation as you suggest. We really appreciate you taking the time to leave us a review and thank you for your helpful suggestion regarding photos. Urine tests are a cheaper option and we also have single tests in strip and cassette which can help to save on costs but are just as accurate as the more expensive multi tests. Please do not hesitate to contact our customer support team if they can be of any further assistance. They would be able to advise you on the cheapest option for future purchases. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“I did not receive my order for almost 2 weeks the first time around. But as soon as I emailed to ask what had happened I received a quick reply and a phone call on the next working day to apologise. As soon as my grievance was acknowledged my order was re sent and arrived within 24 hours. I would use again based on great customer service.”

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Posted 5 years ago

We are very sorry to hear that your order has not yet arrived. It was dispatched on February 15th so should by Royal Mail so we would have expected it to have arrived by now. Please check in case your postman has left it with a neighbour. Customer services will contact you on Monday to check your delivery details are correct and to resolve this for you. You may also contact our customer support team yourself on 01263 731 168 Monday to Friday 8.30 to 5 pm or e-mail customerservices@accessdiagnostics.co.uk. If there is a problem with delivery it is always best to contact our customer support team for assistance. Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

UK Drug Testing is rated 4.6 based on 1,484 reviews