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U Drive Cover Reviews

3.5 Rating 1,713 Reviews
62 %
of reviewers recommend U Drive Cover
Company Reviews Metrics Info
3.5
Based on 1,713 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Verified Reviewer
“The hold renewal process was very simple. The questions that was asked by the agent were simple straight forward and east to understand. When our conversation was cut off by me having a bad signal. He immedately called right back. I would advise anyone to use udrive cover as I will continue to use their service for all my renewals”
Helpful Report
Posted 5 hours ago
Anonymous
Unverified Reviewer
“Guys honestly stay away from this company. I went online and got quite a good quote. I accepted the quote after doing research on other companies and paid a £550’ deposit & £280 a month.. they asked for basic info to verify my identity which went fine, then they started asking for more personal details of my driving record, which to me sounded dodgy as I’ve never been asked for things of my driving record before, they only communicate via email, the staff are rude, once I phoned them, they put the price up by more than 150 because I wanted to be insured the day I paid and not the following Monday. They was hounding me with emails daily got personal details so I rang them and told them I didn’t feel comfortable giving them details, they said if I didn’t send them, they would cancel my policy. As I was only insured for just under 2 weeks I decided to cancel no questions, It was only then the advisor said she could save me money? Why not do that at the start? I am due a refund of £276 pound from my £550 deposit so let’s see if that turns up, if not it’s fine, I’ve got there email evidence of the refund which can be sent on for prosecution. Terrible company. 0/5 stars. Please search around. It’s worth paying a little extra for better customer care and due care attention. If i personally ever met some of these people who spoke to me the way they did, id give them a slap for there manners. Avoid at all costs.”
Helpful Report
Posted 1 day ago
Ms Cristinel Ionut Racau
Unverified Reviewer
“For now, let's see, it's the first time I take out an insurance with you, I don't know exactly what to say now.”
Helpful Report
Posted 4 days ago
Michael Lewis Allen
Unverified Reviewer
“Terrible company, extortionate rates and constantly bugging you for more information I would give them zero if I could and considering cancelling after just 2 weeks”
Helpful Report
Posted 4 days ago
Anonymous
Verified Reviewer
“Quite possibly one of the worse experiences I’ve had with an insurance company in all my years of motoring, would not recommend to anyone, there are many other brokers out there who do a much better job.”
Helpful Report
Posted 4 days ago
Janina Dean
Unverified Reviewer
“Charlotte was fantastic and very reassuring”
Helpful Report
Posted 4 days ago
James Godley
Unverified Reviewer
“The amount of a policy update was not adequately explained.”
Helpful Report
Posted 5 days ago
Muhammad
Verified Reviewer
“I was given renewal quote. I called one time and the call officer kept me waiting and later told that network is not working good. We will call you back but they didn't call me back. Second time, I called. The lady got my details as I wanted to change a car as well. She (jade) took details and said by the end of the day, I will get a quote. 2 days passed, I didn't get any reply even I emailed her yesterday but no reply.”
Helpful Report
Posted 5 days ago
Lewis Vassel
Verified Reviewer
“Fantastic customer service every time. Special shout out to Madison, who has delivered 5 star customer service on 3 separate occasions”
Helpful Report
Posted 5 days ago
Andrew
Unverified Reviewer
“Allie took her time to throughly and clearly explain all the questions I had, thereby helping me make an informed decision about my insurance.”
Helpful Report
Posted 6 days ago
Anonymous
Unverified Reviewer
“ALL GOOD THANKS FOR U DRIVE COVER”
Helpful Report
Posted 1 week ago
Anonymous
Unverified Reviewer
“They charge me a lot of money for a month £1000 a month so that’s why I confirmations from your company. I don’t like your company is a very very bad company. I never see any company like yours I like to give you the zero star but I can’t if you open your insurance from your companies, you charge a lot of money, they take all your money from your company.”
Helpful Report
Posted 1 week ago
Anonymous
Unverified Reviewer
“Found every conceivable way to add costs to my premium and already 3x my old insurers FFS!! :-( Be Prepared!!”
Helpful Report
Posted 1 week ago
Charles
Unverified Reviewer
“Never trust these guys. Very Ambiguous, no clarity in there wordings or speech. Huge admin price for any changes if we need to make any changes to the policy and enormous cancellation fees. They took me 3 days and 4 calls to send me an updated policy document.”
Helpful Report
Posted 1 week ago
Mr Orbay Atalay
Verified Buyer
“Thank you for your concern, Charlotte. You answered all my questions. 🙏🏻🙏🏻”
Helpful Report
Posted 2 weeks ago
Anonymous
Unverified Reviewer
“I had 5years no claims bonus but when they contacted my old insurance company they said I was not on there records for having insurance but got new insurance from a different company and they got my certificate no bother with a phone call to my old insurance company so poor communication from udrive or just lazyness”
Helpful Report
Posted 2 weeks ago
Devon
Unverified Reviewer
“Very helpful and friendly”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Reviewer
“Phone was put down on me whilst on a call, which was a pretty important call. With no phone call back.”
Helpful Report
Posted 2 weeks ago
Anonymous
Unverified Reviewer
“Your customer service is disgusting”
Helpful Report
Posted 2 weeks ago
Umar Din
Unverified Reviewer
“Would never use this company again as they do the license check after they insure you and start asking for more money once insured so yah I would use this company again”
Helpful Report
Posted 2 weeks ago
U Drive Cover is rated 3.5 based on 1,713 reviews
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