U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,129 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutes scam, they give you a really good price for insurance then take a deposit of £126 to then tell you the policy is not valid and you’d need a massively over priced one, mine went from £700 a year to £1700 a year, obviously I didn’t want the extortionate insurance to be told my deposit is non refundable. This is a horrible scam In a time when people are struggling for money, absolute shame on you u drive”

Helpful Report

Posted 2 years ago

“Always been great customer service 👍”

Helpful Report

Posted 2 years ago

“absolute rubbish,wouldn,t recommend them to my worst enemy”

Helpful Report

Posted 2 years ago

“You keep sending me emails asking for the same thing time after time. I reply to your emails with the correct information but still you keep asking !!!! It's getting a bit annoying now so please just give me the correct insurance cover or a complete refund !!!”

Helpful Report

Posted 2 years ago

“I was impressed by the guidance and supplying of valuable information from Udrive .They have taken me through the stages in a very professional manner and I don't hesitate to recommend others as well”

Helpful Report

Posted 2 years ago

“I selected U Drive Cover from other options available even though they weren't the most budget-friendly option, primarily because their online payment option seemed convenient for immediate coverage. However, my experience was far from smooth. Despite making my payment online, I received an email instructing me to call them to activate my cover. This was followed by numerous hours spent on the phone, only to be informed that activating my cover would incur a £75 charge. Moreover, obtaining a refund would take up to 30 days. Unfortunately, this experience has led me to believe that the company is not trustworthy. I would strongly advise considering other options.”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“Very easy to deal with, but my only issue was it took a long time before my call was answered. You must be busy. Paul made my changes with no problems,”

Helpful Report

Posted 2 years ago

“Customer service very good,patient and helpful over the phone.”

Helpful Report

Posted 2 years ago

“Shaun is a member that speaks very rudely to his customers. No people skills whatsoever. It was unfortunate that I had him pick up my call as he is utterly rude and needs to be sanctioned for his lack of care and understanding of customers.”

Helpful Report

Posted 2 years ago

“Very good assistance, fast help and great communication”

Helpful Report

Posted 2 years ago

“My policy got cancelled after 7days I got the insurance, spoked to many advisors regarding getting my refund back every one kept saying wait till 7 of next month but I spoked to this God sent man called Sean Mcdonnell he refunded my money next day. Sean Mcdonnell I pray that God will grant you all ur heart desires. I got insurance with another company.”

Helpful Report

Posted 2 years ago

“Kaitlyn H was professional. Excellent service. Credit to the company”

Helpful Report

Posted 2 years ago

“This is the worst company I have every had encounterred in my life they want everything apart from my Blood Group just to cover car insurance. Customer service is non existant they dont talk they shout and dont listen. Im not exactly computer savvy - why the hell do they need my NI number I am 70 and retired are they selling it to an asylum seeker ??? I dont give that information out.”

Helpful Report

Posted 2 years ago

“I am satisfied with the call that I had with Paul Onabajo over the past two days, he was helpful and patient whilst I looked for my car documents. Also, he was professional and very well informed to be able to provide me with the right information. Great customer service, thanks.”

Helpful Report

Posted 2 years ago

“Very helpful on phone even though it was a bad line and understanding, extremely efficient Would not hesitate in recommending Leah.”

Helpful Report

Posted 2 years ago

“Excellent customer service”

Helpful Report

Posted 2 years ago

“Emailed ,to inform I was getting a different car wanted the insurance to start next day. I did inform the caller I was in turkey,after 11 minutes on the phone and repeatedly saying it was a bad line he sayed needed payment,sat at pool with no card what a waste of time”

Helpful Report

Posted 2 years ago

“the lady I spoke to was honestly amazing I was panicking due to getting a new car, and she was so helpful, and very very quick!! X”

Helpful Report

Posted 2 years ago

“After sells rubbish”

Helpful Report

Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,129 reviews