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U Drive Cover Reviews

3.5 Rating 2,144 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,144 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Rip off!! Over charged me on the refunds and didn’t explain as to why that amount was charged at all. Not completely transparent and honest about it’s charges as I was in my 2nd month and they invoiced it, as my 4th month.
Helpful Report
Posted 4 years ago
Made me pay a £50 ‘admin fee’ just to change the registration on my vehicle as I have put custom plates on… absolute scammers lol just a money hungry company scamming their customers
Helpful Report
Posted 4 years ago
STAY WELL AWAY!!! SCAMMERS would give ZERO stars if i could! STAY WELL AWAY!!!! Well, where do i start with this bogus SCAMMING company!!! Firstly i would like to start off with when i got the original quote off money supermarket not even 3 months ago it was 1400 to insure my car for the year!! They then went ahead took my money and contacted me the day my insurance was about to start saying they could not cover me for the price they had given me and that i had to either pay an additional 400 or wait 30 days for a refund, i had no choice as my insurance was starting that day to pay the extra 400 as i needed to be insured and couldn’t get it elsewhere on the day as they had my hard earned money!! So on Wednesday the 1st November i sold my car and rang up this scamming company to inform them i sold my car and bought a small van all i wanted to do was swap the insurance over and make them aware of my changes! They immediately told me i would have to cancel my insurance policy (not to mention they would be taking £900 50% off me for having 3 months insurance policy with them! Also which i would have to wait 30 days to recieve! Although it was no fault of my own that i had to cancel the policy it was a fault of there own for not explaining the terms and conditions properly over the phone! The customer service staff at u drive cover seemed to be a little embarrassed in the way i had been treated one girl did go above and beyond to try help me out ( she got me £75 nocked off my £900 they have allready robbed and told me it was a good will gesture. Please please think about using this company they will rob you for every penny they can they are a brokers for a reason please dont make the same mistake i did!!!!!
Helpful Report
Posted 4 years ago
misleading and charges over charges.
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Posted 4 years ago
they are idiots. I covered 4 months after which I send a message that he cancels my insurance for no reason and I still ask for extra money. they cancel the insurance and we also have to pay. how so???
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Posted 4 years ago
Very helpful, prompt and profesional response.
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Posted 4 years ago
Worst communication ever Will definitely Not be recommending u drive cover to anybody
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Posted 4 years ago
Scam!!! Idiots..
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Posted 4 years ago
Perfect thank you
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Posted 4 years ago
This company is no good they give a good price online and when it comes to validation the price goes higher this is another robbing company and Kiran was on an commission to get as much money off me will NOT recommend this company to anyone
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Posted 4 years ago
Customer service is excellent
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Posted 4 years ago
This company is a joke. Took £330 for an upfront payment before they review any part of the application. They Rang me the next day to confirm details, said I Failed my insurance application by 1 point. Then said I will be charged £75 for the cancellation! And It will take upto 30 days to return my money even thought it took them seconds to take it. I cannot imagine how many people they have done this to. It’s absolutely disgusting!
Helpful Report
Posted 4 years ago
SCAMERS!! After i paid for full year they called me and ask me for more money because i don't meet they're score with no reason. They give me 2 options pay 800 £ more or pay a fee of 75£ and wait for my money 30 days . Been more than a month since i paid them and still didn't get my money back. Wondering why police doesn't take action against them
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Posted 4 years ago
Wery good
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Posted 4 years ago
Gooood U Drive Cofer Reviews👍
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Posted 4 years ago
WHAT A HORRIBLE EXPERIENCE! STAY FAR AWAY! WITH OUTRIGHT DAYLIGHT ROBBERY THEY CANCELLED MY POLICY AND I LOST MY £75 THE DAY AFTER I PAID ONLINE. THIS IS A GENUINE SCAM COMPANY. PLEASE STAY FAR AWAY FROM THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Posted 4 years ago
After i paid the full year insurance they call me and ask me for 700 £ more for no reason,or i won't get all my money back and have to wait 30 days for refund. Avoid them if you don't wanna lose your money
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Posted 4 years ago
Im wait from 18.10 for return my money today its 3 weeks no refund no any info scam not good insurance company
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Posted 4 years ago
Wish to give to them 0
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Posted 4 years ago
You see, as an insurance company you’d expect the employees to have training in customer service, however the way I was spoken to on the phone was vile and I wouldn’t waste your time by even approaching this company for a conversation/quote let alone car insurance. Thanks
Helpful Report
Posted 4 years ago
U Drive Cover is rated 3.5 based on 2,144 reviews