U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,142 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,142 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your communications are poor, it lacks specifics ... whilst follow-up emails are like a nag. Information requested, for instance proof of address, could be found on the provided UK Driving license. Your staff you be more intuitive, rather following robotic scripts of operation”

Helpful Report

Posted 7 years ago

“The price was higher once I had paid”

Helpful Report

Posted 7 years ago

“I had a phone call from someone at udrive regarding my additional driver and they stated hey was unhappy to insure this person. We discussed my options and was decided that they would call me back in 4 days. This did not happen in fact they informed me that they had cancelled my insurance with no notice! I called them to find ou what went wrong as I was suppose to get a call back not just a cancellation which would effect my policy’s moving forward plus I now owe £300 I was only insured for a month! I stated the calls are recorded so I invited her to Listen to the call and see in fact I was suppose to be called back. She said she’d look into it and call me back. She didn’t. Then I received a call chasing the £300. I explained to Shanice the situation she apologised for my position and promised she’d call me back within the week. She did call back the next working day stating their mistake that the debt had been cancelled. What an amazing lady! She was understanding, let me moan and then got into action to get into a solution. I’d give shanice 5 stars for sure!”

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Posted 7 years ago

“Jamil sent someone else’s cover note to me instead of mine breaking the data protection of that person as I now have their name and address and car details”

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Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,142 reviews