Twistfix Ltd Reviews

Name: Twistfix Ltd
Address: 45 london road, widley, portsmouth, Hampshire
Rating: 4.41

4.4 Rating 903 Reviews

86 %

of reviewers recommend Twistfix Ltd

4.4

Based on 903 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

45 london road,
widley,
portsmouth
Hampshire
PO7 5AQ

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Twistfix Ltd 5 star review on 20th August 2022

Anonymous

Twistfix Ltd 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received the item yet so I can't comment when it arrives I will re- submit my rating”

Helpful Report

Posted 6 years ago

“I paid for next day delivery 1 part turned up 4 days later the resin turned up the next day after the first package I paid for 2 sets of bars only received 1 so I had to cancel the bars , I am still waiting for a refund and I had pay for wasting the guys time to fit the bars. So all in all it ended up costing me far more than it should have, I ended up getting the extra bars locally because the guys had turned to install and I did not want to turn them away again. So to answere your question my experience with dealing with your company was very poor, even after endless calls to yourselfs I just kept getting the same answere, the courier company have misplaced the order. To be honest I don’t care who’s fault it was, repayment for 1 set of bars and perhaps a repayment for next day delivery would be nice.”

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Posted 6 years ago

“Our first order with you and you sent plaster pins instead of a wall tie kit!!!!!”

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Posted 6 years ago

“Can't review as still awaiting delivery”

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Posted 6 years ago

“Still waiting for my goods????”

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Posted 6 years ago

“Tolt me my delivery would be here on Friday and never came not 1 bit happy with the service and had me waiting at my office until 10 at night”

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Posted 6 years ago

“Power unit does not work, wired it in plugged in the plug expecting that to be it and the unit doesn't even power on. No indicator light, checked with phase tester no output atal.”

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Posted 6 years ago

“Still waiting for delivery to turn up after was told it would turn up on Friday then told today, paying builder again to sit on around waiting for delivery to turn up. Will never use this company again.????????????????????????”

Helpful Report

Posted 7 years ago

“I order crack sealer plus to repair a wall but you send me only a little bit looks like I,m repairing a phone screen . I have bay that staff before from different company but it was a loot more great staff and good price .very bed don't trust ....”

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Posted 7 years ago

“I have yet to receive my items which were purchased on the 22.05.16 An email has been sent to the company on the 02.06.16 and i await their response”

Helpful Report

Posted 7 years ago

“I ordered £500 worth of paint on Thursday - with next day delivery promised. It didn't arrive on the Friday (issues with their courier, apparently) and no offer to get it to us on the Saturday. So am hoping it'll turn up today. But as DIY-ers with full time Mon - Fri jobs and who only have weekends to work on the property, that's put us a week behind schedule. Not impressed.”

Helpful Report

Posted 8 years ago

“Ordered some items on a Thursday morning for a next day delivery which i had paid for, had my wife wait in all day, no delivery was made, had cost me a day wages , as i had staff waiting for the products so work could be carried out the day after receiving the goods. further more after tracking the item through APS couriers it appeared that they had magically turned up & dropped in a card, [ TOTAL LIE] as non had been received. Was very furious with the poor service, given that it was my first & certainly will be my last time i purchase through this company. finally had to purchase items elsewhere. OVERALL MY WORK WAS DELAYED, I WAS OUT OF POCKET & A CLIENT LEFT UNHAPPY.”

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Posted 8 years ago

“Nearly cost me a lot of money by sending the wrong size remedial ties. Good job I checked on the inside. All I got in response was oh we must have picked the wrong size off the shelf not even a sorry.”

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Posted 8 years ago

“Items haven,t arrived.”

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Posted 8 years ago

“very soft material so not suitable for stone walls even with 5mm pilot hole, also expensive hammer in tool doesn't fit the nail heads very well, just bounces off, so overall rubbish method and questionable trades description offence in advert....”

Helpful Report

Posted 8 years ago

“Purchased s/s fixings to fix insulated boards to block walls; don't hold tight so if your boards aren't perfectly flat and wall likewise, stick with dabs. Also, would not hold in turbo blocks; had to use as masonry nails in joints! Wasted my money.”

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Posted 8 years ago

“Yes Quite simple when is my order arriving”

Helpful Report

Posted 8 years ago

“The packaging was totally inadequate for such a toxic product - the plastic can arrived inside a sealed plastic courier envelope and vapour had escaped from the can into the envelope so that I got face full of vapour when I opened it and before I could even read the precautions written on the can.”

Helpful Report

Posted 8 years ago

“I asked for a kit for installing wall ties in a cavity wall with 230 long wall ties. Main criticism was resin mixing nozzle not long enough to go through the 8mm hole to resin the hole on the inner skin. Plus this was really my fault but should have been warned that the resin canister requires a non standard application gun. Two large builders merchants did not have these guns. Ended up buying a resin in a tube with an extra long delivery tube. The only thing used on your order was the wall ties.”

Helpful Report

Posted 8 years ago

“Stage 1 of 18000 tile roof project. Super 7 I paid for a 1/2 day delivery. FRIDAY WAS DAY 2. I thought at at least they would arrive on Saturday I had booked a joiner for Satutrday to complete the counter battening and had to pay him a full day for no work! The joiner is booked for the rest of the week. The roofer was booked for Monday/Tuesday to complete the roof. The scaffold was to come down on Friday. I've no idea when the joiner and the roofer will complete their jobs. As an extra bonus the scaffold will most likely be costing me more. Pleased? What dio you think?”

Helpful Report

Posted 8 years ago

Twistfix Ltd is rated 4.4 based on 903 reviews