I paid for next day delivery 1 part turned up 4 days later the resin turned up the next day after the first package I paid for 2 sets of bars only received 1 so I had to cancel the bars , I am still waiting for a refund and I had pay for wasting the guys time to fit the bars. So all in all it ended up costing me far more than it should have, I ended up getting the extra bars locally because the guys had turned to install and I did not want to turn them away again. So to answere your question my experience with dealing with your company was very poor, even after endless calls to yourselfs I just kept getting the same answere, the courier company have misplaced the order. To be honest I don’t care who’s fault it was, repayment for 1 set of bars and perhaps a repayment for next day delivery would be nice.