TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire
Rating: 4.90

4.9 Rating 2,560 Reviews

99 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane,
West Bridgford,
Nottingham
Nottinghamshire
NG2 7QX

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TrophyMaster 5 star review on 10th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items were as described and arrived quickly”

Helpful Report

Posted 10 years ago

“They were very helpful and gave a quick turnaround. I would highly recommend Trophy Master to anyone.”

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Posted 10 years ago

“After an initial issue with spam folders, fantastic response to sort out the problem. Excellent goods and great value.”

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Posted 10 years ago

“Great Quality, Good price and would recommend to others for gifts or souvenirs”

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Posted 10 years ago

“Excellent service, medals are great, couldn't have asked for more”

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Posted 10 years ago

“Anazing service evertime from Charlie and all the staff. Cant fault it.”

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Posted 10 years ago

“From start to finish, the service and attention to detail offered by TrophyMaster are outstanding. Having used them for the last two years for our annual Celebration of Success, I cannot recommend them highly enough. No task is too great and they always find a way to get the job done, delivering on what they say they will do. We will be using them again next year!”

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Posted 10 years ago

“Excellent service! Very friendly and professional.”

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Posted 10 years ago

“Excellent service, easy-to-use website. Ordered quite a large number of trophies, medals and awards - only disappointment was shield which was scratched - did not return due to time constraints and it had already been engraved.”

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Posted 10 years ago

“Fast, efficient service. Articles in perfect condition and as described.”

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Posted 10 years ago

“Very happy. Amazing quality ave quick delivery”

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Posted 10 years ago

“I was very grateful for the speed in which TrophyMaster responded to our small project and for their patience with the delays we were responsible for. And, of course, we were very pleased with our trophies!”

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Posted 10 years ago

“Very good service. Staff very helpful”

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Posted 10 years ago

“Despite calling prior to ordering to check products would be available within the tight timeline and despite assurances from staff one of my awards had not arrived on the day required. little regard to the fact this was obviously for a ceremony and the recriminations of one award missing for a category. My award ceremony was saved by a more local suppliers excellent customer service and desire to help. It is that supplier i would use in the future.”

Helpful Report

Posted 10 years ago

Disappointed to receive your totally negative review which seems to be un-reflective of the situation that occurred. As you are surely aware we made every possible effort to try to meet your last minute requirement for awards (ordering on 1pm on Thursday and required for the following Monday). When the initial enquiry was made we were not made aware of your exact requirements and when the online order was placed we responded immediately advising that a change would be required if we were to meet the short lead time. You delayed a decision on the change / engraving until Monday and when we advised that we would prioritize and have the final award ready at 12 noon on Tuesday you emailed back saying that you felt that was cutting it too fine and would have to cancel. We are sorry that we could not meet your requirements on this occasion - we pride ourselves on our service and under the circumstances believe that your review is somewhat unfair..

Posted 10 years ago

“Very happy with the service I received, all goods delivered on time and as to my specification, Good service and at the right price,”

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Posted 10 years ago

“Excellent service from start to finish, highly recommend. ********”

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Posted 10 years ago

“Excellent customer service from Charlie who kept me up to date on the progress of some engraving we requested.”

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Posted 10 years ago

“Absolutely fabulous, very helpful and friendly service, good quality product and ready on time. thank you”

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Posted 10 years ago

“Very pleased with the smooth transaction and speedy delivery. I ordered these for a preschool gymnastics festival and they arrived in good time and the children loved them. Thank you”

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Posted 10 years ago

“Tropymaster have been excellent in their advice and service. Transporting delicate glass trophies from London to Nottingham is a logistical challenge, but the Team have ensured that our trophies have been well packed and arrived in one piece.”

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Posted 10 years ago

TrophyMaster is rated 4.9 based on 2,560 reviews