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Tree2mydoor Reviews

4.7 Rating 12,357 Reviews

94 %

of reviewers recommend Tree2mydoor

Company Reviews

Product Reviews

4.7

Based on 12,357 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 15th May 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 11th April 2024

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 10th April 2024

414

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't seen the plant so can't review. Was delivered when requested”

Posted 3 years ago

“Good service bush looks healthy ....only criticism is that accompanying card we paid extra for did not come in an envelope and it was all creased and unusable as it had been stuffed in the box with the invoice.”

Posted 3 years ago

“Plant somewhat underwhelming , as nowhere near the 30-50cm advertised”

Posted 3 years ago

“I thought the service was a great idea especially when it has been more challenging to got to shops. They provided exactly what I was looking for. A tree as a gift.”

Posted 3 years ago

“Got a gift card for Christmas, wanted to use it to buy a gift for myself. The gift card site said you have to ring tree2mydoor to order, which I did. They said I need to exchange my gift card for one of their gift vouchers online - which was fine. Took a while but managed to do it. Chose what I wanted, put the gift voucher number in. Took me to the card details page (I needed to partially pay for the order). No summary of what I’d bought or anything to say that the gift card had been accepted, as would be usual for most sites. Realised then that it hadn’t gone through (due to an error I probably made) so I unknowingly paid full price. Was a bit annoyed as this could be easily solved with a summary of your order before final checkout. Reached out to customer service and was basically told they can’t do anything and I’d have to use my gift voucher to buy something else? Seems strange they couldn’t refund me and let me try again. This all led to me spending more money than I wanted. Upon delivery - plants were delivered promptly in good sturdy packaging, nicely gift wrapped. The plants themselves are healthy, if a little smaller than I expected for the price. Overall happy with the actual products.”

Posted 3 years ago

“Came on time but lavender tree much smaller than expected and the picture made it look bigger”

Posted 3 years ago

“I was slightly concerned as I didn't received a notification to say the gift had been delivered by the courier. Luckily, the recipient did get in touch with me though!”

Posted 3 years ago

“The olive plant was quite a bit smaller than I expected but looked very healthy when I saw it at my sone.”

Posted 3 years ago

“Delivery was spot on time . Friends were very pleased to have a surprise delivery. Will let you know if the rose doesn't grow or perform well. Many thanks. From Mrs Wendy Douthwaite.”

Posted 3 years ago

“The problem I have had appears to be with the driver not being able to find the property but said there was no-one at home when I know there definitely was. When it came to paying extra to have the rose delivered to me at home the link for payment didnt work and still isnt working.”

Posted 3 years ago

“It would have been better if was offered a discount like 10% off on the next order for loyalty”

Posted 3 years ago

“The packaging was lovely but I didn’t receive a gift card and I’m concerned there are no live shoots on the rose”

Posted 3 years ago

“Bush arrived ok but ordered a personalised card- do not buy. No envelope, had dirt on it from the bush and the personalised was a sticker with the name on it!”

Posted 3 years ago

“Plant didn’t arrive with any lemons on as shown in the picture and the packaging was destroyed by the courier company which was a shame for the price I paid and as it was a gift, but the plant is nice”

Posted 3 years ago

“Very helpful male person talked to me on the phone about gift selection ideas I suggest you offer more non-plant gifts - I would have spent another £20 if you have a trowel etc to go with the plant Delivery was later than i expected so the plant missed my friend's actual birthday - we put that down to Mothers Day rush”

Posted 3 years ago

“Ordered Rose for a friend in Scotland in memory of her husband. Misled by delivery 3-5 days took over a week.”

Posted 3 years ago

“It was a present and people where pleased with the grift”

Posted 3 years ago

“I paid extra for delivery on a specific date due to it being a funeral deliver of a rose and it missed the date. I contacted the company in relation to this and didnt get a response or refund of the additional payment i made for a specific date delivery”

Posted 3 years ago

“I ordered two trees to my friend as a gift. However the delivery driver only Left one tree.”

Posted 3 years ago

“Paid £8 to hopefully have them delivered Monday but once I realised they wouldn't be delivered Monday i asked for them to be delivered Wednesday but they got delivered Thursday?”

Posted 3 years ago

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Tree2mydoor is rated 4.7 based on 12,357 reviews