Train Aid Reviews

Name: Train Aid
Rating: 4.83

4.8 Rating 1,439 Reviews

98 %

of reviewers recommend Train Aid

Company Reviews

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4.8

Based on 1,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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01737237590

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Train Aid 5 star review on 22nd December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informative,interesting and great tutor”

Helpful Report

Posted 8 years ago

“I thought the email you send out with all the Info when booking the course is very helpful, providing where to park etc. The email providing the date of the course and where it's based with the address could include the times as well. It would be good to receive a email after completing the train aid assement online & the practical just a rough idea on when we will receive our certificate other than that it was great & our teacher Ray was clear about the training.”

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Posted 8 years ago

“My tutor Martyn was very good. I am an athletic coach and have been for the last 17 years - my insurance requires that I keep a valid first aid certificate as such I have undertaken may first aid courses over the years. Martyn presented a fun course with attention and emphasis to the details that really count. I will be using TrainAid again.”

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Posted 8 years ago

“Fab training. The group situation was friendly, fun and insightful. The work load is manageable and the staff ensure you know all the informarion you need for your role. Would recommend to anyone.”

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Posted 8 years ago

“Extremely informative, Well organised and a Fun Session”

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Posted 8 years ago

“The trainer knew his stuff and presented it with a good deal of humor.”

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Posted 8 years ago

“The course overall was fine. However there was things that I knew from previous paediatric first aid courses that were not talked about. I felt that things such as bandaging wounds should have been a practical as well as CPR”

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Posted 8 years ago

“Seth was a great trainer in many ways - very lively and enthusiastic, and obviously knowledgeable. Sadly he was not very organised and he seemed to spend a lot of time chatting, rather than getting to the point. My husband is a well trained first aider, and when I returned home I really didn't know the answers to a few simple questions he asked. There were definitely some gaps in the training, for example what types of bandages to use, how to make a sling, some details about using the defib.. I would also have liked to learn more about managing hypothermia, shock etc. Overall, Seth was very personable, but needs to stick to the session plan (assuming there was one). I would not recommend the course to fellow instructors.”

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Posted 8 years ago

“I liked that when you did the practical part you were not the only person doing it so you didn't feel like everyone was watching you.”

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Posted 8 years ago

“It was best ever course!!! Aaron was great, he explain everything easy way to us. He is profesional and also nice and funny person. I highly recommend course in Croydon. Thank you.”

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Posted 8 years ago

“Gave great feedback”

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Posted 8 years ago

“Terrible communication, emails that finished half way through a sentence, emails requesting 'please return to me' but all were unsigned so I had no idea who to reply to. The person in the YouTube clips was terribly boring, monotone and static, I gave up watching after 3 minutes and just used the book and my previous knowledge. The video I did see gave different information to the book, when I emailed to ask, I was told that the book was more in depth and I could choose which one to use! Incorrect timings given for practical day, which we had to chase to check. My colleague asked for a flip chart stand to be available it wasn't, we weren't given any timings for the day prior to it, simply we had to assess 3 others, no mention that we were expected to wait for the whole day. At practical day, there was no housekeeping mentioned (toilets, fire exit etc.), we were told that the timings were strict, which is different to what the office said but when this was pointed out, we were told that it wasn't that strict. One person was so disorganised he kept getting up and down to check his work whilst others were trying to teach and the person in charge said nothing. My colleague received unit b back saying she had passed but was then told they couldn't find her unit a and asked if she had passed, I had to forward unit c to her as it wasn't sent (only sent over once she chased it). Essentially I paid £270 for a book, someone to mark around 4500 words and spend 15 minutes being watched by someone whilst I taught. I was hoping to do more training but will be looking for a different provider.”

Helpful Report

Posted 8 years ago

We are very sorry to hear of your disappointment in our online course. Your review of the course has caused a full internal investigation into the circumstances to ensure we maintain our usual high standards. Thank you for your feedback and although we are not used to receiving such negative comments, we will consider all remarks and are always looking to improve the service we provide.

Posted 8 years ago

“Very good course. Nick Chadwick demonstrated very Good subject knowledge, and taught at a pace that everyone was comfortable with. Would happily use train aid in the future.”

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Posted 8 years ago

“Martyn was a fantastic trainer and very engaging. The people on the course were really friendly. The environment in St Mary's Church, Angel, was a good standard. Th content of the course was interesting.”

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Posted 8 years ago

“The course I did 12th-14th July at islington was very well presented. The instructor teaching the SET course was very knowledgeable, he was able to make it fun and easy learning. I come from a military background and was able to learn a lot about how tutoring is done in civilian life. Thank you.”

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Posted 8 years ago

“Through having access to an experienced and enthusiastic tutor with a wealth of experience and above all a great sense of humour. Delivered in a way, which incorporated practice and theory.”

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Posted 8 years ago

“The trainer Martyn was very accommodating and was able to carry everyone along regardless of our educational background”

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Posted 8 years ago

“Excellent training, Martyn was enthusiastic and entertaining”

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Posted 8 years ago

“lots of opportunities to ask questions and time to practice”

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Posted 8 years ago

“I felt the tutor was knowledgeable and supported everyone equally. The course specification was exactly what I needed to progress my career.”

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Posted 8 years ago

Train Aid is rated 4.8 based on 1,439 reviews