Train Aid Reviews

Name: Train Aid
Rating: 4.83

4.8 Rating 1,410 Reviews

98 %

of reviewers recommend Train Aid

Company Reviews

Metrics

Info

4.8

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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01737237590

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Train Aid 5 star review on 22nd December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The style of teaching and use of YouTube videos to explain concepts”

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Posted 1 year ago

“I love that you could do half the course online. This way definitely worked better for me. Damien was great. He gave us info I hadn't heard before. I would have given a 5*, but I feel your certificate should have been in paper form as well, for the money you pay. Overall I would definitely use Train Aid again. Thank you”

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Posted 2 years ago

“Good clear instructions to join, attend and pass the course. I was extremely disappointed that no certificate was sent to the delegates after completion, as I put in a significant amount of work to pass this course and an official cert/logo / hologram would have looked professional from a respected company. I felt by you not sending a certificate, it sent a message that after you were paid, your responsibility was complete. Very cheap and tackie option to send an email to allow delegates to print their own certs.”

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Posted 2 years ago

“Great Tutor, and lots of information given. Only problem is that I’d like a certificate to say I’ve undertaken the training.”

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Posted 2 years ago

Hi Barbara your certificate was sent to the course booker on October 3rd 2022. Please let us know (info@train-aid.co.uk) if your still having difficulties obtaining your certificate.

Posted 2 years ago

“I found the training really useful. The trainer was lovely and put everyone at ease. I am glad I was able to submit my work a unit at a time, and glad I passed.”

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Posted 2 years ago

“The course was helpful and informative. Easy to follow and understand. The trainer made it enjoyable to take in the information and constantly recapped to ensure we understood everything.”

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Posted 2 years ago

“Training was well paced, trainer himself was friendly approachable and funny”

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Posted 3 years ago

“I haven’t received my first aid certificate not sure why I have completed the course and was told it will be forwarded to me Please can you send it”

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Posted 3 years ago

Hi Shirley, Certificates always get sent to the course booker, which is mentioned within the joining instructions. In this case it was sent on March 7th 2022. Could you please ask the individual who booked your course for your certificate. If you are still having difficulties please contact the Train Aid office direct. We hope to see you again for your refresher. Train Aid

Posted 3 years ago

“Hi, your level-3-award-in-education-and-training-ptlls was a well run course by Martyn smith, who was friendly and approachable and ticked all the boxes that we have just learnt about. On an administrative level the venue was OK but the classroom should be the same one for every day as moving back and forth over the three days was unsettling. Otherwise I thoroughly enjoyed my three days. David Gwynn. Leading Driver Exeter depot G.W.R.”

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Posted 3 years ago

“The trainer was amazing, made everyone feel at ease and explained things really well”

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Posted 3 years ago

“I found the core training process very acceptable and understanding the content was no problem. My only observation was I found the instructions a little confusing, however, that was mitigated by the excellent support from the staff online. Overall it was a positive experience for someone who doesn't like online training.”

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Posted 3 years ago

“The level 3 AET course I attended in Birmingham 13-15 September was very well delivered and covered all the important aspects of the course. I sometimes found it as little difficult to reference the learning in the text book we were provided with. More references between the class work, the sections of the 3 essays and the text book would have been very useful. The teacher was very experienced and delivered the course at a good pace.”

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Posted 3 years ago

“I enjoyed the day and learned a lot but more importantly gained confidence in my ability to act appropriately in an emergency. The only criticism would be the lack of readily available tea and coffee facilities”

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Posted 3 years ago

“I thought the trainer was excellent. Very knowledgable and professional, however his delivery was full of appropriate humour and i really liked this approach. I would recommend this training to anyone wanting this qualification.”

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Posted 3 years ago

“Online course was informative and quite challenging. You had to have read all of the slides in order to answer the questions. The practical session covered all of the required topics and left me confident that i would be able to provide first aid if it was needed”

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Posted 3 years ago

“The train aid course was informative and filled with lots of practical advice from real scenarios. The trainer was very knowledgeable and clear in the information he delivered.”

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Posted 5 years ago

“Was a great training session, learned a lot”

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Posted 5 years ago

“Good, direct and appropriate. Centre used could be updated as it was very cold because the heating was not working.”

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Posted 5 years ago

“All relevant areas that needed to be covered were covered. Easy access location Lively friendly instructor.”

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Posted 5 years ago

“Thank you very much for this training, it was very interesting and useful. The person providing the training (sorry I can't remember his name) was really good and funny, made the day go through really easily and he was really good at explaining everything. The room itself was a bit poor, it was quite cold there are there was not even coffee provided, apart from the space everything was good.”

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Posted 5 years ago

Train Aid is rated 4.8 based on 1,410 reviews