“I found the trainer very friendly and liked his teaching style. However I was disappointed that 3 areas of the first aid course that was meant to be covered, actually didn't get covered. Amazingly all of us passed the course without even completing it! I had to get in touch with the head office to arrange to go back on another course so that I could do the areas that were missed! I thought considering the subject we were learning about, that this was not acceptable.”