Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,058 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 7th June 2025

1088

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase, just what I wanted.”

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Posted 2 years ago

Hello, thanks for your 5* review, we are glad you are pleased with your purchase from us :)

Posted 2 years ago

“Product is well made, finished beautifully and went up onto the walls really well. Great Product”

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Posted 2 years ago

Hello, thanks for your 5* review. We are pleased to hear you are happy with your purchase from us :)

Posted 2 years ago

“Fantastic customer service from Traditional Beams! I purchased 2 oak shelves, one of which was slightly damaged in transit. Unfortunately, I didn't notice until some time after the delivery guy had left, so it was not noted on their paperwork. I reported it to Traditional Beams Customer Service department along with some photos of the damage and they immediately offered to replace the shelf or give me a partial refund plus some wood stain and lacquer to affect my own repair. I couldn't be happier with the service I've received and I wouldn't hesitate to recommend this company.”

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Posted 2 years ago

Hi John, thanks for your kind review. It's lovely to hear you received fantastic customer service from us and we managed to rectify your damaged order promptly. Thank you for choosing to shop with us, we hope to see you again soon!

Posted 2 years ago

“Really pleased with my beam and shelves for the living room will give the room a total make over and the service excellent can’t fault owt . 👍”

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Posted 2 years ago

Hi Mark, thanks for your 5* review. We are glad you are pleased your your beam and shelves and they have given your living room a nice make over :)

Posted 2 years ago

“Fantastic purchase ...beam was everything we expected & more...customer service excellent...would💯 recommend....thankyou😊🙌👌”

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Posted 2 years ago

Hi Ivan, thanks for your kind review. It's great to hear your Aged Oak Fireplace Beam was better than expected and you found our customer service team excellent! Thanks for your recommendation we really appreciate it and hope to see you again soon!

Posted 2 years ago

“Very easy to order and came very promptly. Exactly what we wanted, nice colour and easy to fit. Would use again. Thank you”

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Posted 2 years ago

Hi Gail, thanks for your 5* review. We are pleased to hear you found our website easy to navigate and your order was delivered promptly. We are glad you would not hesitate to shop with us again in the future :)

Posted 2 years ago

“Great service as with previous order my client was very happy. And even though they may look expensive to the general public as a wood worker of forty years plus I can say they are not. The cost of dried Oak plus the labour if I had to make one for a client it would be more expensive. Will definitely use again and highly recommend.”

Traditional Beams 5 star review on 23rd March 2023

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Posted 2 years ago

Hi Simon, thank you for your review! It's really nice to hear you can recognise the quality and quality of our timber. Our oak is air dried for between 3-5 years which is what you need when installing above a fireplace to avoid any movement/warping and our prices reflect the quality :) Thank you for your recommendation and we look forward to seeing you again in the future!

Posted 2 years ago

“PROS: delivery is good, The briquettes give out good heat CONS: the small size means more frequent reloading of the woodburner, not entirely sure that the briquettes are all oak.”

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Posted 2 years ago

Hi Thad, thanks for your review. We are pleased to hear you are happy with the heat the briquettes kick out :) Our Briquettes are composed of mostly oak shavings with a small percentage of redwood pine which is the only timber we run through our workshop - we have also just invested in a new briquette machine and the quality is amazing - they are bigger in size :)

Posted 2 years ago

“This is my second time of purchasing shelves and again I can only say the whole experience was excellent and the quality of the shelves is fabulous I can highly recommend”

Traditional Beams 5 star review on 20th March 2023

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Posted 2 years ago

Hello Sharon, Thanks for ordering from us again. We are really pleased you came back and was just as happy the second time too. It's lovely to hear you would recommend us. Thanks for writing a 5 star review!

Posted 2 years ago

“This beam has transformed our lounge. Excellent customer service; we were kept up to date throughout the process. Delivery within the estimated timescale. Wanting to modernise our outdated 1990s fireplace we chose a 4-foot light oak beam. The beam is heavy and as we are in our 70s we decided to pay for someone to fit it. The contractor found the instructions very clear and easy to follow and put the beam up without any complications. We are extremely pleased with the quality of the beam, the great service and end result.”

Traditional Beams 5 star review on 17th March 2023

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Posted 2 years ago

Hello, Thank you for taking the time to write a wonderful 5 star review and leave us a photo. Your fireplace looks wonderful and we are so pleased to hear how happy you are with the quality and our service. Thanks for choosing Traditional Beams.

Posted 2 years ago

“Website was easy to use. Prices very competitive. Kept advised of progress.pleased with the beam ordered. Wrong brackets supplied but immediately replaced. Always treated very courteously. It was a pleasure to deal with this company.”

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Posted 2 years ago

Hi Neil, Thanks for the review. We are pleased you found the communication we provided great and the price competitive. I'm glad you found the website easy to use too! Apologies again for sending the wrong fixings initially, i'm glad we got this sorted quickly for you. We hope to see you again.

Posted 2 years ago

“Great service, received in time and the beam itself is amazing. Well worth the money”

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Posted 2 years ago

Hi Lee, Thanks for the 5 star review. It's really lovely to hear that the beam is amazing and well worth the money. We hope to see you again in the future.

Posted 2 years ago

“It will be perfect if you could ship internationally. I had to place my order delivered to my daughter in Wynyard and then she shipped it to me. Excellent quality Thank you George”

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Posted 2 years ago

Hi George, Thanks for the review. We are pleased you found the quality excellent. We will of course look into this further. Thanks for shopping with us.

Posted 2 years ago

“Lovely product, looks great and helpful communications too. Thanks”

Traditional Beams 5 star review on 13th March 2023

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Posted 2 years ago

Hello, Thanks for writing a review and leaving us a photo. Your fireplace looks lovely. We are pleased you found the communication we provide helpful and you like the look of your beam. We hope to see you again.

Posted 2 years ago

“Extremely pleased with delivery and quality of beams. Would recommend this company.”

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Posted 2 years ago

Hi Penelope, Thanks for leaving us a 5 star review. We are thrilled to hear you are extremely pleased with the quality of the beams and that you would recommend us. Thanks for choosing Traditional Beams.

Posted 2 years ago

“Excellent quality and superb installation instructions.”

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Posted 2 years ago

Hello Amanda, Thanks for taking the time to write a review. We are thrilled to hear you found the quality excellent and found the fitting instructions superb too! We hope to see you again.

Posted 2 years ago

“V happy with the product. Look good in my new kitchen.”

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Posted 2 years ago

Hi Paul, Thanks for leaving us a 5 star review. We are pleased the products looks good in your kitchen. We hope to see you again.

Posted 2 years ago

“Love love love our fireplace beam from traditional beams! Service was brilliant, delivered in great time and super easy to put up.”

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Posted 2 years ago

Hi Lauren, Thanks for leaving us a lovely review, we are pleased to hear how much you love your fireplace beam and found the service provided brilliant. It's great to hear you found installation easy too! We hope to see you again.

Posted 2 years ago

“Beautiful beams for our shelves, such good quality and very good fitting instructions. Highly recommend and would definitely buy from this company again if we need any more.”

Traditional Beams 5 star review on 6th March 2023

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Posted 2 years ago

Hi Chloe, Thanks for taking the time to write a review and send us a photo. Your shelves have been decorated beautifully. We are pleased you would recommend us and would use us again in the future.

Posted 2 years ago

“We ordered 2 floating oak shelves, delivered on time as advised. They look fantastic on our dining room wall and are easy to fix with the provided fixings. If you need a good quality shelf you won’t be disappointed with these !!”

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Posted 2 years ago

Hello, Thanks for the lovely review, we really appreciate it. We are thrilled to hear that the oak shelves look fantastic on your dining room wall and were easy to install. We hope to see you again.

Posted 2 years ago

Traditional Beams is rated 4.9 based on 3,058 reviews