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Traditional Beams Reviews

4.9 Rating 3,368 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Really pleased with the service and quick delivery. Beam is exactly what I wanted, colour matches perfectly with rest of my furniture.
Helpful Report
Posted 7 years ago
Hi Katrina, thank you taking the time to leave us this review, it's much appreciated. We are thrilled you are pleased with your beam and it matches your furniture well. We would love to deal with you again.
Posted 7 years ago
Very good quality brick slips that give off a very rustic feel
Helpful Report
Posted 7 years ago
Hi David, Thank you for reviewing our brick slips. We are thrilled you are happy with the look of them!
Posted 7 years ago
This is my second order from you - I had to ring to ensure you had received my order as I did not get a confirmation email. I did get an email to advise of delivery. The shelf was well packed no 'injuries'. My first order I advised that a corner of the parcel was damaged and the shelf just about escaped being damaged. The shelf is up and looking good- thank you
Helpful Report
Posted 7 years ago
Hello, Thank you for this review. We are so pleased your shelf is up and looking great. We are sorry you did not get an email confirmation for the order and you had to check with us. An order confirmation should of been sent automatically so we apologise for this. Thank you for using Traditional beams.
Posted 7 years ago
Excellent service baring in mind I made an error with my original order. David promptly responded and resolved my issue and updated me on the progress. Product arrived earlier than expected and met all our requirements. Great to see good customer service is still alive and kicking 😆
Helpful Report
Posted 7 years ago
Hi Ian, Thank you so much for this lovely review. We are thrilled that you found our customer service excellent and you were happy with your beam! Thanks for using Traditional Beams. We would love to deal with you again.
Posted 7 years ago
What a great piece of oak.Fits the room perfectly.Fast delivery and great customer service.
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Posted 7 years ago
Hi Martin, Thank you for this great review. It's much appreciated. We would love to deal with you again.
Posted 7 years ago
Excellent quick and efficient services. Quality product that looks beautiful. Will use again when purchasing shelving. Thanks
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Posted 7 years ago
Thank you Chris for this great review. We are glad you love your product. We look forward to seeing you again.
Posted 7 years ago
Wonderful piece of oak. Fits the room perfectly! The order came very quick, especially considering I asked mounting holes to be drilled at slightly different locations. Installation was a walk in the Park. Very happy with the result!
Helpful Report
Posted 7 years ago
Hi Kryn, Thanks for taking the time to leave us a great review. We are thrilled you are happy with your purchase. We would love to see you again. :)
Posted 7 years ago
Love love love my beam!! Thank you so much. Looks great above my fire
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Posted 7 years ago
Hi Vickie. Thank you so much for this great review. We are thrilled that you love your beam so much! Thank you for shopping with us. We would love to deal with you again.
Posted 7 years ago
Excellent service and lovely beam
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Posted 7 years ago
Hi Claire, Thanks of the 5* review. We are glad you love your beam! Enjoy
Posted 7 years ago
Very happy with this beam. It goes perfectly with our living room. We will definitely be ordering again!!
Helpful Report
Posted 7 years ago
Hi Ryan, We are thrilled you are happy with your beam. Thanks for taking the time to leave us a review. We would love to deal with you again.
Posted 7 years ago
Arrived quickly, easy to I stall and looks really good. Really impressed with the beam we ordered will definitely be ordering again.
Helpful Report
Posted 7 years ago
Hi Nicola, thank you for this great review, We are pleased you are impressed with the beam and found it easy to install. We would love to see you again.
Posted 7 years ago
Beam had lots of large cracks more than we would expect after drying process But main issue is the brackets given the weight of the beam they were not very substantial and are 1mm thinner than holes in beam, so beam slips away from wall as nothing to hold it in. Was fitted with two friends both tradesmen who know what they are doing, so followed fitting instructions exactly Very disappointing
Helpful Report
Posted 7 years ago
Hello John, We are very sorry that you feel the screws and beam were not adequate. This is the first bad review this year in regards to the quality of the beam and fixings so it comes as a bit of a shock to us and we are very disappointed we did not meet your expectations. Our customer satisfaction is important to us. Firstly we do recommend waiting around a week before install so that the beam can acclimatise to your room temperature to reduce movement and make sure you're happy. The beam should crack during this process but not a huge amount. If you feel your beam has cracked more than it should we would be more than happy to take a look if you send us some photos to info@traditionalbeams.com so we can check this out. We would replace a beam if it has cracked a substantial amount more than it should. The screws have to be slightly thinner than the holes so that the beam fits over them however it should not be falling off. Did you fit to a masonry or timber stud wall? Sometimes if you fit to a plasterboard wall with a cavity behind there is nothing for the screws to hold onto and this can cause them to drop. We are very sorry again for your disappointment.
Posted 7 years ago
Really pleased with the beam! Looks lovely
Helpful Report
Posted 7 years ago
Hi Rachel, We are very happy you're pleased with the beam. Thanks for using Traditional Beams.
Posted 7 years ago
Love our beam! Straight forward to fit and have had lots of complements on the quality of it
Helpful Report
Posted 7 years ago
Thank you for taking the time to leave us this great review. We are so thrilled you love your beam and found it easy to fit. Enjoy!
Posted 7 years ago
Great product! Highly recommend.
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Posted 7 years ago
Thank you for leaving us a review Tony and thanks for shopping with Traditional Beams. We would love to deal with you again.
Posted 7 years ago
Fantastic product , very well made and excellent value . Would highly recommend as had lots of comments on how good the beam looks.
Helpful Report
Posted 7 years ago
Hi Sarah, Thank you for sharing your experience with Traditional Beams. We are very pleased that you found your product fantastic and excellent value. We would love to deal with you again.
Posted 7 years ago
very good quality product. would use and recommend again.
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Posted 7 years ago
Hi Adam, Thank you for taking the time to leave us a great review. We are thrilled you love your product.
Posted 7 years ago
The oak beam looks great above the wood burner: exactly how I imagined it should look. Thank you very much!
Traditional Beams 5 star review on 16th July 2018
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Posted 7 years ago
Thank you for this kind review. We are so happy that the beam is what you expected. We think your fireplace looks amazing! Enjoy.
Posted 7 years ago
Very pleased with the solid oak shelves. Had 2 which were measured to fit in an alcove, which fitted perfectly and arrived within a week. This is my 2nd purchase from Traditional Beams and found their service to be excellent. Always friendly and offer advice. Will be using them again in the future for sure.
Helpful Report
Posted 7 years ago
Hi John, Thank you so much for taking the time to leave us this great review. We are so pleased that you found our service excellent and would love to see you again. Thanks for shopping with Traditional Beams.
Posted 7 years ago
We brought our beam but we're unable to put it up straight away due to a delay in decorating. When we got to putting it up we found it was incompatible for our fire place. Although we had gone beyond the 14 days we discussed our issues with Traditional Beams and they were happy to give us a full refund. The quality of the beam was excellent but the customer service was better. Highly recommend.
Helpful Report
Posted 7 years ago
Hi Wayne, Thank you leaving us this lovely review, it's much appreciated. We are thrilled you were happy with the service you received.
Posted 7 years ago
Traditional Beams is rated 4.9 based on 3,368 reviews