Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,394 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 13th October 2026

1199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apologies for the delay in sending a review, I wanted to wait until my partner had installed the beam after the fire place was finished. He has done this and Oh my goodness, what a lovely finish to our fire place. The quality of the beam and the workmanship you have put into it has resulted in a beautifully finished piece of oak. I would highly recommend that anyone considering purchasing from your company to watch the short video you have on your website - very impressive and it actually made me a) want to buy from you and b) feel part of the journey of how you produce the final product. Delivery was exactly as you said it would be, I was kept informed and it arrived exactly when you said. 10/10 on all fronts. We are very happy with the finished article and amazing value for money.”

Helpful Report

Posted 7 years ago

Hello Susanna, Thank you much for taking the time to leave us such a lovely review. We love what we do and hope that this comes across in the products we make so I'm glad you see our passion and that we could provide you with a lovely product. It's good to hear from happy customers like yourself. We would love to see you again. Thanks again for the review, it's much appreciated.

Posted 7 years ago

“We bought an Oak Mantle. It is an absolutely stunning centrepiece, full of character, and worth every penny. definatley recommended”

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Posted 7 years ago

Hello Phil, we are so pleased you are happy with your oak mantel and find it to be a stunning centrepiece. We would love to see you again.

Posted 7 years ago

“Lovely quality and excellent delivery, recieved 7 days after ordering.”

Helpful Report

Posted 7 years ago

Hello Emma, Thank you for taking the time to leave us a review. We are thrilled you found the beam to be lovely quality and the delivery excellent. Thank you for shopping with Traditional Beams.

Posted 7 years ago

“Lovely wood. Looks great on our fireplace, finishes it off perfectly. Good communication from start to delivery. Would definitely recommend.”

Helpful Report

Posted 7 years ago

Hello. Thank you for the lovely review. We are thrilled your oak beam looks great on your fireplace. We would love to see you again.

Posted 7 years ago

“The beam we received is every bit as good as the website indicated. The fixing bolts had "escaped" from the packaging, but a quick call to a very polite and helpful customer-service agent resolved that. Happy to use them again.”

Helpful Report

Posted 7 years ago

Hello John, Thank you for your kind words and this lovely review. We are so glad that the oak beam was as good as the website indicated. Sorry again about the fixing bolts slipping the packaging and we would love to see you again.

Posted 7 years ago

“We have just purchased a second beam from Traditional Beams. Once again we have received a beautiful feature beam at a reasonable cost and with great customer service. Already lots of people have remarked on how lovely it is. Highly recommended.”

Helpful Report

Posted 7 years ago

Hello Denise, Thank you so much for taking the time to leave us a lovely review. It's much appreciated. We are thrilled you found your beam beautiful and that for the second time you are pleased with your purchase. Thank you for choosing Traditional Beams again.

Posted 7 years ago

“The whole package from website ordering to delivery was everything you would want. The fire place oak beam I ordered is of great quality and was straight forward to fit but did need a bit of muscle to slide onto the brackets supplied, but this only gave me more confidence that the beam will not slip away from support rods secured in the wall”

Helpful Report

Posted 7 years ago

Hello, Thank you so much for the lovely review. We are so pleased that you are happy with your oak beam and found fitting and everything in the lead up to delivery perfect! We would love to see you again. Many Thanks!

Posted 7 years ago

“Quick turnaround from ordering the surround. Good communication was emailed when item was on route. Will definitely use again. A friend is already looking at a porch.”

Helpful Report

Posted 7 years ago

Hi Des, Thank you for taking the time to leave us a review. We are so happy that you found the ordering process great! We would love to deal with you again.

Posted 7 years ago

“Fantastic product looks amazing”

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Posted 7 years ago

Hi Rachel, We are thrilled you found the product amazing. Thank you for using Traditional Beams.

Posted 7 years ago

“the quality of the mantel was exactly as on web site, the goods arrived when stated and the teeam were most helpful when i had a question. would definitely use them again if you are looking for that traditional look to make your home cosy this is the company for you”

Helpful Report

Posted 7 years ago

Hello Shirley, thank you so much for taking the time to leave us a great review. We are pleased you were happy with the oak mantel and the service you received. Thank you for shopping at Traditional Beams. We would love to see you again.

Posted 7 years ago

“I ordered a Deep Beam and was very pleased with what I received. The beam was nicely planed and just right for my contemporary look. I haven't even bothered with sanding it. The beam was nice a dry, but is drying further now above the fireplace, giving nice characterful crack lines that is expected with oak beams. I will definitely order from here again. The delivery was on time with good message notification.”

Helpful Report

Posted 7 years ago

Hello, Thank you for sharing this great review. We are very pleased that your are happy with your oak beam as well as the notifications of delivery updates. Thank you for shopping with Traditional Beams.

Posted 7 years ago

“Bad service! Beam is nice but the fixings are a joke! not safe to use! especially if you have children! very short screws for wall! our builder refused to attache it as health and safety risk! so now having to shop around for something suitable and safe! Very dissappointed!!!!!”

Helpful Report

Posted 7 years ago

Hello Kinga, Firstly let me apologise for the inconvenience. I am really disappointed to hear you think our service is bad just due to the fact you didn't think the screws were adequate. We put so much effort into our customer service and aim to offer nothing less than exceptional customer service. We understand your concern about the screws and appreciate they may not look as strong as they actually are. We go with the manufacturers guideline on the brackets for the weight it can hold and we have never had a problem with beams not being secure enough once installed. Their look may be deceiving. We also state that these screw can only be used on masonry walls or where timber uprights can be located, otherwise they will not be suitable. Unfortunately it is impossible for us to supply screws that work with every scenario and in other case it may be that other types of screws will need to be purchased yourself. I hope this clears things up. and if there is anything else we can help with then don't hesitate to get in touch.

Posted 7 years ago

“Really good quality beam, fixing provided didn't work but that's more to do with our wall. Looks great.”

Helpful Report

Posted 7 years ago

Thank you for leaving a great review. We appreciate you taking the time to share your experience with Traditional Beams

Posted 7 years ago

“We are so pleased with our beam from Traditional Beams. It is exactly as describe, came very quickly. Fixings for the wall for provided. It was very easy to fit. We can’t rate them enough!”

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Posted 7 years ago

Hello Jennifer, Thank you for taking the time time leave us this great review. We really appreciate it. We are thrilled that you're pleased with your oak beam and found it easy to fit. We would be more than happy to deal with you again.

Posted 7 years ago

“Very attractive beams, which have made a great fire surround.”

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Posted 8 years ago

Hello, Thank you for taking the time to leave us a lovely review. We are so pleased that you find the oak beam attractive and that it has made a great fire surround. We would love to see you again.

Posted 7 years ago

“Great customer service, the original beam we ordered was darker than we expected when it arrived, but David at Traditional Beams was very helpful and kindly agreed to swap out the beam for a lighter alternative. the replacement was delivered quickly and the old one was taken away all without any hassle. The new beam is fantastic and just what we wanted. I would definitely buy from them again.”

Helpful Report

Posted 8 years ago

Hello Pete. Thank you for taking the time to leave us a review. We are happy we could help you and we are very pleased that you are happy with your new beam! Thank you for shopping with us, we would be more than happy to deal with you again.

Posted 8 years ago

“Fantastic service, website very clear and easy to pick the beam you require. Quick turn around and delivery spot on. Beam was packaged so it would not get damaged in transit. Very happy how beam was worked and stained. The only negative was that it was only supplied with 2 fixings, because of the weight I added a 3rd that required me drilling the beam myself. 5* well done”

Traditional Beams 5 star review on 20th October 2018

Helpful Report

Posted 8 years ago

Hi Gavin. Many thanks for sharing a lovely and honest review. We are so pleased you found the website easy to use and that our delivery was fast for you. We are also pleased you found the beam to be worked and stained very well. We will also take your comment into consideration about the fixings however we do use manufacturers guidelines with how many to supply as per weight of the beam. Once beams go over a certain weight 3 are then supplied. Thank you for shopping with us.

Posted 8 years ago

“My order got that personal touch once place online, something not common when purchasing via a web page. I was contacted to confirm drilling of holes, something I thought I would need to do. Delivery was as requested, as arranged with the staff member. Wish I remembered his name, extremely helpful. Seldom give 5 stars, well deserved.”

Helpful Report

Posted 8 years ago

Hello, Thank you for leaving us a great review. We are thrilled that we could be of help to you and hope you love your product! It will of been David on the other end of the phone and I will pass the message on to him! :) Thank you for shopping with us. We would love to deal with you again.

Posted 8 years ago

“Excellent product highly delighted woith the quality and look anmd feel would definitely recommend”

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Posted 8 years ago

Hi Hillary, Thanks for leaving us another company review. We are so pleased you think so highly of Traditional Beams! We would love to deal with you again.

Posted 8 years ago

“A cut above the rest - We ordered through traditional beams online as we never have time to go out at a weekend. The order process was, quick easy and dispatched within days! We unfortunately ordered the wrong colour beam for our room, within an hour of contacting these guys we had the old beam on its way back and a new beam ordered which they also posted next day delivery! I couldn’t beleive the quality of service and wouldn’t look anywhere else in the future. Thanks again”

Helpful Report

Posted 8 years ago

Hello Beth, Thank you so much for taking the time to leave us this brilliant review, we really appreciate it! We are happy to provide you with this level of service! Thank you for using Traditional Beams, we would love to deal with you again and hope that your new beam is much more fitting to your room.

Posted 8 years ago

Traditional Beams is rated 4.9 based on 3,394 reviews