Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,339 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 26th February 2026

1184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my beam and when I made a mistake when I ordered online ithe member of staff on the phone was very helpful in sorting it for me. Yeh only thing I feel could of been better was there were no institutions or fitting advice/ tips in the box”

Helpful Report

Posted 2 months ago

Hi Geof, Thank you for your feedback, we’re delighted to hear you’re happy with your beam and that our team was able to help resolve the ordering issue for you. We also appreciate your comments regarding the fitting instructions, they are sent via email when your order is dispatched :)

Posted 1 month ago

“Excellent service and quality and when dealing with customer service they were prompt in responding and very helpful, the o ly thing I would say is the colour chart can be a bit deceiving as I love my beam but it’s darker than I really wanted.”

Traditional Beams 5 star review on 18th December 2025

Helpful Report

Posted 2 months ago

Hello, Thank you for your lovely feedback, we’re delighted to hear you were happy with the service, quality, and support from our team. We also appreciate your comments regarding the colour chart. We understand how important colour choice is. As oak is a natural product, there will always be some natural variation in colour, and we do our best to be as transparent as possible about this in our listings. Thank you again for taking the time to share your experience.

Posted 1 month ago

“We are so pleased with our beam. It looks fantastic! We did have a query about the first beam we ordered but this was dealt with promptly and professionally. Really happy with the quality of the beam and customer service. Would highly recommend this company.”

Helpful Report

Posted 2 months ago

“Product brilliant. Lost the email with the instructions - 1 phone call later and they were emailed to me immediately. Delivery on time and on delivery day stated. Couldn’t fault the product or the customer service. Thanks Carla”

Helpful Report

Posted 2 months ago

Hi there, Thanks for the fantastic 5-star review! We're thrilled the product met your expectations and that Carly could assist quickly with the instructions. Great to hear delivery was on time. If you need anything else, we're here to help.

Posted 1 month ago

“Received our shelves and love them very well made and sturdy brackets really pleased”

Traditional Beams 5 star review on 16th December 2025

Helpful Report

Posted 2 months ago

Hi Dawn, Thank you for your lovely 5-star review! We’re thrilled to hear the shelves are well made and the brackets are sturdy. If you need anything else, we’re here to help.

Posted 2 months ago

“My shelves look great...”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for leaving us 5stars! We’re thrilled to hear that the shelves are a great fit. If you need anything else, we’re here to help.

Posted 2 months ago

“Great quality, very easy to fix and makes a huge difference to our room! Very impressed with the correspondence in checking the sizing was correct for our needs. 100% recommend!”

Helpful Report

Posted 2 months ago

Hi Jordan, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re impressed with the quality and ease of fitting, and that it has made such a difference to your room. We’re also glad our correspondence helped ensure the sizing was right for you. We really appreciate your recommendation!

Posted 2 months ago

“Beautiful floating shelves quality is amazing”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your 5-star feedback! We’re delighted you love the beautiful floating shelves and that the quality has impressed you. If you need anything else, we’re here to help.

Posted 2 months ago

“Very pleased with purchase, and seller will recommend 😊”

Helpful Report

Posted 2 months ago

Hi Martin, Thank you for the 5-star review! We’re thrilled you’re very pleased with the purchase and that you’d recommend us. If you need anything else, we’re here to help.

Posted 2 months ago

“Beautiful piece of wood, which looks stunning in my living room. Just a bit awkward to fix to the wall as the fixings/holes etc were not exactly perfect”

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback! We’re delighted to hear that the beam looks stunning in your living room. We’re sorry to hear that you found the installation a little awkward and appreciate you bringing this to our attention. We’ll take your comments on board to help us improve our fixings and instructions going forward.

Posted 2 months ago

“Look no further, you won’t beat them for quality, price or customer service. Pick up the phone and chat……lovely people who care👍”

Helpful Report

Posted 2 months ago

Hi Barry, Thank you so much for your kind words! We’re thrilled to hear that you’re so happy with the quality, price, and customer service. It really means a lot to us, and we truly appreciate your support.

Posted 2 months ago

“Ordering process simple and efficient. Beam delivered on time and well packed. The finish was excellent and the fixings straightforward. Recommended.”

Helpful Report

Posted 2 months ago

Hi Lewis, Thank you for taking the time to leave a review. We’re glad the ordering process was simple, the delivery on time, and that you’re happy with the finish and fixings. We appreciate your recommendation, please let us know how we can achieve 5 stars next time :) If you need anything else, we’re here to help.

Posted 2 months ago

“Ordering our new made to measure floating shelf was very easy, a quick delivery time and absolutley loving it. It matched our worktops perfectly, exact size and very simple but sturdy fixings. Would highly recommend the shelves to anyone as excellent quality”

Traditional Beams 5 star review on 12th December 2025

Helpful Report

Posted 2 months ago

Hi Phill, Thank you for the fantastic review! We’re thrilled to hear the made-to-measure floating shelf fits perfectly, with easy ordering, quick delivery, and sturdy fixings. Also great to know it matches your worktops exactly and that you’d recommend us!

Posted 2 months ago

“Not the cheapest option but the quality of the wood combined with the range available and the ability to request custom measurements makes the slight extra cost very worthwhile. Faultless delivery and customer service. Was my first choice when needed to add shelves after a previous order.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic feedback! We’re delighted to hear that you feel the quality, range, and custom options make the investment worthwhile. We’re also pleased that our delivery and customer service met your expectations. It means a lot that we were your first choice for adding shelves after your previous order!

Posted 2 months ago

“Well I didn’t realise how long it took for my beam to be completed and delivered and they make it from scratch. Wow it looks amazing well worth the wait such good quality and delivered on time. It’s such a heavy piece but looks outstanding even before it’s been placed above my fire I love it well worth the money”

Helpful Report

Posted 2 months ago

Hi Claire, Thank you for your wonderful review. We’re delighted to hear the beam looks amazing and that it was worth the wait, and we’re glad it arrived on time. We appreciate your kind words about the quality too :)

Posted 2 months ago

“Our beam is beautiful! Great price too. Wouldn't hesitate to order again. Thank you :)”

Helpful Report

Posted 2 months ago

Hi Charlotte, Thank you for your wonderful review. We’re delighted to hear the beam looks beautiful and that the price was right. We’d love to welcome you back for any future projects!

Posted 2 months ago

“Excellent product ,bespoke length was accurate. Finish and stain colour as expected. Highly recommend.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for your wonderful review. We’re delighted to hear the bespoke length, finish, and stain matched your expectations. We really appreciate your high recommendation.

Posted 2 months ago

“An easy to navigate website. The order was delivered within the time frame suggested. It was well packed and good quality, with all the fixings needed.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback and for choosing Traditional Beams. We’re glad to hear the website was easy to navigate and that your order arrived within the time frame, well packed and with all fixings :)

Posted 2 months ago

“We were kept informed at all stages and would definitely recommend Traditional Beams to friends. Our only concern was delivery - we asked for delivery to be made to a neighbour as we were going to be out and the weather was wet. Despite this, the beam was left at our door.”

Traditional Beams 5 star review on 10th December 2025

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback and recommendation! We’re glad to hear you were kept informed throughout the process. We’re very sorry that the delivery did not go as requested and appreciate you bringing this to our attention.

Posted 2 months ago

“Very good shelves for a space in our kitchen.”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your kind feedback! We’re thrilled to hear that the shelves are a great fit for your kitchen space. We really appreciate your support.

Posted 2 months ago

Traditional Beams is rated 4.9 based on 3,339 reviews