Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.53

4.5 Rating 1,036 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 1,036 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Trade Paint Direct 5 star review on 6th March 2026

Mick Ryan

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paint not received on Saturday as we were at a wedding”

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Posted 3 years ago

“5 Ltre Paint tin arrived quickly but very badly damaged and leaking. According to the tape used to repair the parcel it was repackaged by DPD. Clearly the item had been treated very roughly as the tin was badly dinted and the lid leaking. This item cost over 100 pound, I am less than satisfied.”

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Posted 3 years ago

“10 days since I ordered the varnish and still not recieved it very poor service hence 1 star”

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Posted 3 years ago

“Ordered 6 tins of paint and only 4 tins were delivered. We were not informed at anytime that this was happening and only found out after delivery Ad DPD wrote part order delivered on the notification. Not ideal when your decorators turn up and there’s not enough paint.”

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Posted 3 years ago

“Rubbish problem with paint still nobody has returned my message delivery late”

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Posted 3 years ago

“I haven’t received it yet?”

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Posted 3 years ago

“Cant review as still waiting for delivery?”

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Posted 3 years ago

“Did this order go through? We have not received any confirmation or goods?”

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Posted 3 years ago

“Not delivered”

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Posted 4 years ago

“Sent to the wrong address and paint had leaked out of the tin. Doesn’t take any responsibility for this. Won’t use them again.”

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Posted 4 years ago

“Sent wrong item, resent right item too late”

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Posted 4 years ago

“Still waiting for the product which I need urgently”

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Posted 4 years ago

“11 days and still waiting for delivery. They claim it was in the post the day after the order was placed. That's a LIE. Hermes has not received the parcel to date.”

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Posted 4 years ago

“Product not received.”

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Posted 4 years ago

“Paint hasnt turned up.”

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Posted 4 years ago

“I tried to cancel my order as I didn’t think it would arrive on time. However through a quick response via email, I was assured the product would arrive on Friday the 6th. It’s now Monday the 9th at 14:00 and still no sign. Maybe it’s the courier, maybe it’s a Covid thing. Either way it doesn’t reflect well on Trade Paint Direct.”

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Posted 5 years ago

“Paint tins arrived very dented contacted company zero response Had to through tons away but elsewhare very poor company to deal with”

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Posted 5 years ago

“Sadly not a good experience. Website did not indicate the item was out of stock, I had to contact trade paint because I had not received any communication or the order after 8 days. They advised it was out of stock and would be despatched when it arrived in stock. Another week passed- still no contact. Chased again- oh it was sent out, must have got lost, well send out again. Another week passed without any further contact, paint finally arrived- taking 3 weeks in total. Very poor overall experience.”

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Posted 5 years ago

“Avoid this place they sell stock that they don’t have, they do t answer emails and are a complete waste of time”

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Posted 6 years ago

“Way more expensive than retail price as you have to pay taxes. Wtf! Also delivery was slow and link to track items didn't work. Arrived in the end but won't be using this service again”

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Posted 6 years ago

Trade Paint Direct is rated 4.5 based on 1,036 reviews