Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.53

4.5 Rating 1,037 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 1,037 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Trade Paint Direct 5 star review on 6th March 2026

Mick Ryan

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible company to buy from! They didn't keep me informed about when I should receive the goods (I needed them for a project and they where not that far away) and they then told me the courier company lost/damaged them and will send out replacements after I had contacted them to ask where my delivery was. I still haven't received my order 2 weeks now and its seems the courier company APC are just a bad. I know hundreds of people who work in the trade and I will warn them not to use this company and tell their customers to avoid trade paint too. If you need products on time do not not use this company.”

Helpful Report

Posted 7 years ago

“I have just experienced the most unmitigated disaster with your company, When I was originally placing the order I called your number and asked how do I make sure that the delivery arrives on the day I require it as I was not getting to the worksite for a week. They told me to put the date I wanted it in the comments , which I did. On arrival at the worksite I saw a notice saying they were not able to deliver on the 31st of October. I immediately call your office and told them what had happened .They apologised but said they would get hold of the delivery company and have them deliver later that day. No delivery Monday or even the next day Tuesday. I had three painters waiting on the paint and so have now lost about 4.5 working days, at a cost of £450, and I am sure you will not compensate me for the loss of income.”

Helpful Report

Posted 7 years ago

“Order did not arrive in one piece, had to chase up with phone calls and email they took forever to reply back, they did not answer the phone,must have called 10 times, hopeless still dont have the paint paid for on the 20/06/2018”

Helpful Report

Posted 8 years ago

“i emailed to this effect. 6 of 8 tins delivered correctly. 2 tins delivered to neighbour in flat some distance away. he kindly brought down in 2 loads to us. £100 per tin paint!”

Helpful Report

Posted 8 years ago

Trade Paint Direct is rated 4.5 based on 1,037 reviews